Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$61K - $141K *

Unlock potential by leveraging your expertise in transportation and mobility to assess operational deployment readiness. Collaborate with multinational agencies to plan and execute unit movement opera...

Today

  •   8 - 10 years exp.  •   Business Services

$61K - $141K *

Lead strategic planning and execution of unit movement operations, leveraging 10+ years of transportation expertise to enhance deployment readiness and collaborate with military and commercial agencie...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$60K - $110K *

Join a dynamic IT team to drive strategic initiatives in an Agile environment! Collaborate with stakeholders to define and prioritize business requirements, ensuring clarity and alignment for successf...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $188K *

Elevate your career by leading application systems analysis and programming. Collaborate with management teams to enhance system integration, resolve complex issues, and drive innovative solutions whi...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $188K *

Advance your career by leading application systems analysis and programming. Collaborate with management teams to enhance systems, resolve complex issues, and drive innovative solutions while mentorin...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in optimizing software applications and user interfaces, ensuring functionality and compliance with organizational standards. Collaborate with IT teams and end-users to resolve issues...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $119K *

Champion the translation of business needs into actionable requirements, ensuring seamless coordination from discovery to delivery. Collaborate with stakeholders to maintain a prioritized backlog and...

Toronto, ONIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Join a dynamic team to lead the modernization of insurance processes, collaborating with cross-functional experts to design future-state workflows and translate them into actionable specifications for...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Elevate your career by providing expert application support in a dynamic Capital Markets Technology team. Leverage your technical expertise to enhance processes, resolve complex issues, and collaborat...

Toronto, ONIn-Person

Reposted 4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Analyze and optimize business processes by collaborating with stakeholders and technology teams to translate requirements into actionable solutions, ensuring successful project delivery and data integ...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $136K *

Advance your career by leading the design and implementation of complex SAP solutions. Collaborate with diverse stakeholders to ensure enterprise systems align with business objectives while maintaini...

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$76K - $166K *

Elevate user experience by providing expert support for GIS applications, ensuring seamless functionality and collaboration with stakeholders. Leverage your extensive GIS knowledge to troubleshoot iss...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $110K *

Champion digital transformation by analyzing business needs, defining requirements, and recommending solutions in a dynamic Agile environment. Collaborate with stakeholders to drive project success an...

Montreal, QCIn-Person

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$81K - $115K *

Transform business processes by managing projects, ensuring quality, and maintaining adherence to delivery standards. Collaborate with stakeholders to drive efficiencies and mitigate risks in a dynami...

Toronto, ONIn-Person

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Analyze and optimize system processes while collaborating with stakeholders to enhance operational efficiency. Support all phases of system upgrades and provide insights for improvements in strategy a...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Join a team that's transforming healthcare by providing analytical and project support for strategic growth initiatives, including revenue cycle optimization, digital enablement, and virtual care expa...

Reposted yesterday

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$85K - $115K *

Reimagine IT support by acting as a vital liaison, ensuring seamless communication between customers and help desk teams while enhancing file transfer processes and asset management. Grow your career...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$95K - $110K *

Transform your career by joining a dynamic IT project management team, bridging business needs with technology solutions. Collaborate with diverse stakeholders to enhance operational efficiency and cl...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Shape your career by bridging business needs and technology solutions. Collaborate with stakeholders to enhance operational efficiency, improve client service, and drive successful project outcomes th...

Montreal, QCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Drive business transformation by bridging stakeholders and technology teams, ensuring effective solutions that enhance operational efficiency, client service, and risk management through comprehensive...

Ottawa, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Transform business needs into effective technology solutions by partnering with stakeholders and IT teams. Drive process improvements, manage requirements, and ensure successful project outcomes throu...

Tsuut'ina, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Unlock potential by bridging business needs with technology solutions, enhancing operational efficiency and client service through effective analysis, process improvement, and stakeholder engagement i...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Drive operational excellence by bridging business needs and technology solutions. Collaborate with stakeholders to enhance efficiency, improve service delivery, and implement effective technology solu...

Quebec, QCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Lead the charge in bridging business needs and technology solutions, enhancing operational efficiency and client service through effective analysis, process improvement, and stakeholder engagement in...

Surrey, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $110K *

Unlock potential by bridging business needs and technology solutions, enhancing operational efficiency and client service through effective analysis, process improvement, and stakeholder engagement in...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.