Production Support Engineer Jobs in New York, NY

Optimize the performance and stability of critical financial applications. Take ownership of production environments, manage incidents, and enhance processes to support various business functions effe...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Optimize client loyalty programs by troubleshooting technical issues, ensuring platform configuration integrity, and collaborating with cross-functional teams to enhance user satisfaction and operatio...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Optimize IT operations by integrating and managing cutting-edge AI and productivity tools, creating a seamless environment for team collaboration while upholding robust security standards across all p...

Engage in driving effective product support by managing issues, enhancing processes, and collaborating across teams to ensure smooth operations and improved user experience while ensuring clear commun...

Transform complex technical challenges into seamless solutions for enterprise clients. Lead impactful support initiatives, drive product insights, and collaborate with cross-functional teams to enhanc...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Transform the observability landscape by enhancing monitoring, telemetry, and incident management for the TRAIT application, ensuring operational reliability and efficiency across teams...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Unlock the potential of enterprise sales by driving technical presales processes. Engage with senior stakeholders, influence product development, and lead innovative solutions to enhance global financ...

Analyze operational challenges and build systems that streamline enterprise deployments, enabling efficient onboarding and quality outcomes through automation and cross-functional collaboration with d...

Join our team as a proactive IT Support Engineer, driving ownership and excellence in internal support. Enhance user experiences while ensuring top-tier operational readiness across all technology env...

Support a cutting-edge API Support team by optimizing processes and leading incident response strategies to enhance client engagement in the fintech industry. Foster a productive environment while man...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Join a team that's committed to enhancing customer experience by delivering expert-level technical support. Leverage your problem-solving skills in a fast-paced environment while collaborating with cr...

Elevate operational efficiency by serving as the primary IT support for office systems. Manage procurement, oversee inventory, and enhance the infrastructure to support a growing team in a dynamic env...

Lead the charge in revolutionizing operations by driving automation and reliability within a modern engineering-focused team, influencing systemic change for customer-facing systems and enhancing oper...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Lead, mentor, and contribute to engineering excellence while managing a team of engineers. Spearhead complex software projects across diverse tech stacks and drive technical solutions that deliver val...

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...