Technical Support Specialist Jobs in Winston Salem, NC

Elevate asset management by leading modernization initiatives in Federal IT, enhancing compliance, and driving operational efficiency across hardware and software lifecycle management...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...

Parsons is seeking a Telecommunications Specialist to conduct comprehensive assessments of critical U.S. Air Force mission systems and infrastructures. The role involves identifying vulnerabilities in...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Drive impactful solutions by partnering with sales and product teams to align customer needs with strategic offerings. Transform complex concepts into clear narratives and ensure an exceptional custom...

Join a team that's dedicated to shaping innovative network solutions and delivering outstanding external events. Leverage your expertise in telecom and OSS governance to drive project success and ment...

Tackle complex physical security challenges as a hands-on lead in a dynamic support team, prioritizing technical cases and driving team performance while leading development and operational efficienci...

Optimize application performance and reliability as an Application Support Engineer. Ensure seamless operations of our cloud-hosted mortgage platform through effective troubleshooting, incident manage...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Help us accelerate progress by providing technical expertise and support to clinical study sites, enhancing data collection and ensuring proper implementation of study-related technologies across vari...

Join a team that's dedicated to providing essential technical support for clinical trials. You'll assist in implementing study procedures, coordinate data collection, and ensure proper documentation f...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Contribute to IT excellence by managing helpdesk support, enhancing documentation standards, and driving Tier 2 systems administration across diverse SaaS platforms, fostering a collaborative environm...

Develop engaging technical content to empower customers and internal stakeholders. Collaborate with teams to create guidance on products while embracing new technologies and challenges in a dynamic en...

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

Accelerate technical excellence by designing and maintaining secure endpoint configurations in Windows and macOS environments, ensuring robust support for a federal agency's infrastructure and cyberse...

Engage in project management by leading Loan Origination Software implementations, ensuring alignment with strategic goals while managing resources, budgets, and stakeholder communication to drive suc...

Champion AI innovation by providing expert technical support for AI products, troubleshooting intricate issues, and collaborating across teams to enhance customer satisfaction and product performance...

Unlock potential by supporting the health and performance of Microsoft 365 services. Engage in operational support, troubleshooting, and service management to enhance productivity and collaboration ac...

Manage the implementation and operation of IT systems supporting DOJ's complex litigation needs. Optimize performance and ensure security while leading a team in a fully remote environment dedicated t...

Manage complex litigation support projects remotely, overseeing staff and coordinating case activities. Play a key role in ensuring effective communication with clients and attorneys while executing d...

Engage in developing project specifications and Scopes of Work, ensuring compliance with building codes and industry standards. Collaborate with teams to ensure timely and accurate specification work...

Join a team that's dedicated to advancing AI technologies by designing prompts, optimizing AI outputs, and training users. Collaborate with experts to enhance AI performance and ensure impactful decis...

Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...