Technical Support Specialists help customers and organizations resolve technology issues, maintain reliable systems, and get more value from software and hardware. On Ladders, explore vetted professional opportunities with salaries of $100,000 or more, including senior technical support, enterprise support, and specialized product support roles.
Responsibilities vary by employer and product, but specialists may diagnose complex technical problems, investigate software or network issues, guide users through solutions, document incidents, and collaborate with engineering, IT, and customer success teams. Senior professionals may also improve support processes, mentor colleagues, and help shape product or service improvements.
Employers commonly seek strong troubleshooting and analytical skills, clear communication, and experience supporting technical products or business systems. Depending on the role, useful qualifications may include expertise in cloud platforms, networking, operating systems, cybersecurity, databases, or enterprise software, along with familiarity with ticketing and remote-support tools.
Technical Support Specialists work across industries such as software, telecommunications, financial services, healthcare, and technology. Experienced professionals can pursue opportunities in enterprise support, product support, technical account management, support leadership, or customer success. Browse current Ladders listings to find roles that match your experience and career goals.
Ladders focuses on vetted professional jobs paying $100,000 or more. Search Technical Support Specialist openings to compare employers, responsibilities, and requirements, and discover your next opportunity.
$100K - $130K *
Unlock potential by developing innovative software solutions using cutting-edge technologies. Collaborate closely with teams to create high-quality applications while adapting to new tools and process...
3 days ago
Technology Consultant, Cybersecurity and AI Security
$135K - $160K *
Lead the charge in expanding cybersecurity and AI security business by building strategic senior client relationships, shaping differentiated solutions, and driving complex pursuits throughout the opp...
4 weeks ago
Technology Consultant, Cybersecurity and AI Security
$125K - $150K *
Develop and execute cybersecurity growth strategies, fostering executive relationships and leading complex pursuits. Leverage expertise to shape solutions and drive account expansion within institutio...
4 weeks ago
Senior or Senior II Engineer - Market Services (Remote Eligible)
$108K - $137K *
Empower operations by ensuring data integrity for market systems. Partner to verify service reservations and regulatory compliance while providing analytical insights to enhance stakeholder engagement...
Reposted 1 week ago
Associate Customer Solutions Manager
$90K - $130K *
Drive customer success by managing onboarding, project delivery, and ongoing support. Collaborate with cross-functional teams to enhance the customer experience and ensure long-term account growth in...
3 weeks ago
Business Process Lead, Digital & Service Experience
$110K - $130K *
Elevate the digital commerce experience by designing, building, and optimizing customer self-service capabilities while ensuring seamless operational alignment with business teams and tech leads...
1 month ago
$80K - $95K *
Engage in high-impact IT operations management, driving ServiceNow and cloud environments. Collaborate with top talent to enhance service delivery, ensuring compliance and customer satisfaction while...
Yesterday
$90K - $110K *
Join a team that's transforming internal workflows! You will lead Salesforce configuration and automation initiatives, empowering diverse departments to achieve scalable, efficient go-to-market strate...
Reposted 3 weeks ago
Specialist Seller, Enterprise Core (AI Products)
$222K - $278K *
Partner with us to drive the go-to-market strategy for AI Products, collaborating with enterprise accounts to deliver value through innovative solutions. Your expertise will shape customer success and...
Today
Specialist Seller, Enterprise Core (AI Products)
$222K - $278K *
Drive strategic sales initiatives for AI Products, partnering with enterprise accounts to maximize value and ROI. Collaborate with cross-functional teams to shape product offerings and ensure successf...
Today
Specialist Seller, Enterprise Core (AI Products)
$222K - $278K *
Join a team that's pioneering AI-driven solutions, partnering with enterprise accounts to deliver transformative value. Leverage your sales expertise to architect strategic deals and drive growth in a...
Today
Specialist Seller, Enterprise Core (AI Products)
$222K - $278K *
Drive the go-to-market strategy for AI Products, partnering with enterprise accounts to deliver value through innovative solutions. Collaborate with sales teams to execute high-impact deals and shape...
Today
Operational Excellence Specialist
$100K - $120K *
Create transformative operational excellence initiatives that enhance safety, quality, and efficiency across the organization while mentoring cross-functional teams to foster a culture of continuous i...
3 weeks ago
$75K - $158K *
Champion the Alteryx platform by ensuring secure, efficient operations and integration across enterprise analytics. Collaborate with cross-functional teams to enhance data-driven decision-making and a...
Reposted 1 week ago
Colleague Modernization Engineer
$110K - $130K *
Drive modernization initiatives by leveraging AI and automation to enhance SaaS delivery processes. Collaborate with cross-functional teams to streamline technical architecture and improve customer ou...
2 weeks ago
Project Manager IV - Infrastructure / Data Center & Edge Network Services
$92K - $154K *
Unlock potential by leading complex, cross-functional projects in a fast-paced infrastructure environment, driving execution among diverse technical and business teams, while adapting to evolving prio...
3 weeks ago
Mechanical Engineer Senior Principal
$120K - $145K *
Partner with us to drive innovative mechanical design solutions for Navy missile systems. Leverage your expertise in complex programs to lead design analysis and collaborate with diverse teams, ensuri...
Yesterday
$100K - $135K *
Drive impactful mortgage analysis through collaboration with cross-functional teams. Leverage industry expertise to optimize integrations, enhance product functionality, and document processes for tra...
Reposted 3 weeks ago
$160K - $180K *
Join us to lead our accounting operations, ensuring accuracy and scalability. Drive financial reporting, audits, and team development while applying your technical expertise in a dynamic, multi-channe...
2 weeks ago
Digital Employee Experience (DEX) Engineer
$87K - $157K *
Transform digital employee experiences by engineering and optimizing the Nexthink platform. Leverage your expertise in automation, integrations, and analytics to drive improvements across enterprise I...
Reposted 2 weeks ago
Mid-Level Grid Interconnection Consultant
$84K - $129K *
Grow your career with impactful utility consulting projects that involve advanced power system studies, interconnection applications, and guiding clients in renewable energy integration while collabor...
4 weeks ago
Sr. HCM Specialist, Facilities Sales
$76K - $102K *
Accelerate growth by driving new client acquisition in the healthcare technology sector. Leverage your expertise to build a robust pipeline and deliver exceptional client experiences while collaborati...
Reposted 2 weeks ago
Senior Director, Assessment Solutions and Technical Strategy
$164K - $196K *
Unlock psychometric expertise to lead proposal strategies and craft technical documents, ensuring alignment with educational measurement principles for successful assessment products in competitive ma...
Reposted 2 weeks ago
Senior Associate Specialist, Accounting
$88K - $107K *
Contribute to efficient accounting operations by managing journal entries, reconciliations, and compliance with accounting standards. Collaborate with teams to enhance financial reporting accuracy and...
Reposted yesterday
$105K - $118K *
Transform client relationships and drive revenue growth by managing a portfolio of correctional agency accounts. Leverage strategic account management and proactive business development to achieve ret...
1 week ago
What does a Technical Support Specialist do?
A Technical Support Specialist diagnoses and resolves technical issues, helps users work with products and systems, documents solutions, and may coordinate with engineering, IT, or customer success teams.
What qualifications are common for Technical Support Specialist jobs?
Requirements depend on the role, but employers often value hands-on technical support experience, troubleshooting ability, communication skills, and knowledge of relevant systems or products. Specialized roles may request expertise in cloud services, networking, software, or cybersecurity.
Where do Technical Support Specialists work?
They work in many industries, including software, technology, telecommunications, healthcare, and financial services, supporting customers, employees, or enterprise clients.
Can Technical Support Specialist jobs pay $100,000 or more?
Yes. Senior, specialized, and enterprise-focused support roles may offer salaries of $100,000 or more, depending on the employer, location, responsibilities, and candidate experience. Ladders features vetted professional jobs at this salary level.
What career paths can follow a Technical Support Specialist role?
Experienced specialists may move into senior or enterprise support, technical account management, customer success, support engineering, IT operations, or support leadership.