Technical Support Specialist Jobs in Hopkinton, MA

Empower digital innovation in contact center operations by leading AI-enabled customer service solutions. Drive growth, profitability, and strategic vision while overseeing cross-functional teams to d...

Accelerate progress at our CX AI practice by leading innovative digital transformations in contact center operations. Drive strategic growth, client engagement, and team excellence across a global AI...

Lead the charge in electromechanical product development, enhancing designs and processes through innovative solutions, engineering analysis, and effective collaboration within cross-functional teams...

Elevate your career with a pivotal role managing analytics and workforce systems for customer support. Drive cross-functional performance improvements, develop KPI frameworks, and enhance operational...

Accelerate transformation by leading IT projects and implementing Salesforce solutions in contact centers. Drive enhancements like IVR, Chatbot, and CRM tools while engaging stakeholders to optimize p...

Deliver expert administration and management of ClearPath OS2200 systems, ensuring optimal performance and security. Collaborate with teams to enhance services, support integration, and drive continuo...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Transform technical support delivery for cloud clients by diagnosing complex issues in virtual environments, optimizing workflows, and enhancing client satisfaction through effective troubleshooting a...

Shape the future of rugged electronics by leading a multi-disciplinary team in solving complex engineering challenges and driving technical excellence across diverse hardware projects...

Develop innovative software solutions in Ada for real-time embedded systems. Collaborate with architects to enhance functionality and engage in rigorous testing to ensure quality outcomes in challengi...

Drive excellence in program management for Maritime systems development, optimizing project performance, engaging stakeholders, and ensuring alignment with strategic objectives. Leverage your leadersh...

Join a dynamic team to execute medium to high complexity service projects, delivering top-notch customer care while enhancing system performance through hands-on expertise and collaboration with field...

Shape the future of K-12 education technology by crafting innovative products that engage students and support educators, leveraging AI for rapid prototyping and user-centric design to drive adoption...

Drive partner activation and growth by leading strategic initiatives, orchestrating internal teams, and delivering impactful revenue outcomes through SaaS offerings across our partner network...

Unlock potential by acting as a trusted technical advisor during the pre-sales process, collaborating with Sales and Product teams to design and demonstrate Microsoft 365 solutions that address custom...

Join a team that drives innovative Microsoft 365 solutions, enabling customers to overcome business challenges. Collaborate with diverse stakeholders and leverage your technical expertise to present s...

Drive the development and training of Maintenance Technicians on advanced automation systems. Ensure consistent, quality training delivery that empowers field teams to excel in troubleshooting and mai...

Drive business growth in naval electronics repair by building key relationships, conducting market research, and aligning services with Navy logistics needs. Leverage your technical expertise to enhan...

Lead the charge in providing innovative thermal solutions for Hyperscaler markets. Collaborate with engineers to customize cooling systems, ensuring performance meets next-gen standards while cultivat...

Make your mark at the forefront of technical delivery, leading complex deployments and strategies for customer success in API Management and cloud-native environments to drive meaningful business outc...

Join us to empower our AI-driven Shared Services teams through expert platform integration and innovative agent development. Collaborate on cutting-edge technology to enhance operational efficiency an...

Shape the future of customer engagement by partnering with diverse practices to enhance transaction volumes and optimize outcomes through innovative strategies and strong relationships...

Drive the planning, analysis, and management of complex network systems, ensuring optimal performance, security, and reliability of voice, data, and video transmissions, while collaborating with teams...

Shape the future of service delivery by optimizing processes and facilitating cross-functional collaboration, ensuring operational excellence and scalability in service and support workflows across th...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...