We're looking for a hands-on, customer-focused Deployed Engineer to lead complex technical engagements for strategic customers.
This is a deeply technical delivery role where you'll work closely with customer engineering teams to deploy, scale, and optimise Tyk in real-world production environments. From large-scale migrations to mission-critical implementations, you'll help customers solve hard problems and deliver meaningful outcomes.
You'll operate as a trusted technical partner - sometimes embedded within customer teams - ensuring projects move forward with clarity, continuity, and technical excellence.
Here's what you'll be getting up to:- Leading complex deployments, migrations, and strategic customer initiatives in the realm of API Management, Infrastructure, GitOps, and more
- Designing complex, scalable implementation architectures and solving tactical technical challenges
- Working directly with customer's engineering teams in building out their lower and production environments
- Delivering Professional Services engagements and supporting strategic accounts
- Identifying risks, removing blockers, and driving successful delivery outcomes
- Collaborating across Customer Success, Product, Engineering, and Sales teams
- Feeding real-world customer insight back into product and platform improvements
- Dives deep into product & code to identify root causes, problem solve solutions and if necessary, engineer pull requests to unblock the customer
Requirements- Strong engineering background across APIs, distributed systems, and cloud-native platforms
- Experience delivering complex technical projects in customer environments
- Comfortable working independently in unfamiliar or high-pressure environments
- Strong communication skills with the ability to explain technical trade-offs clearly
- Pragmatic problem solver with a focus on quality, scalability, and customer outcomes
- Willingness to travel and work flexibly to support customer needs
- Residency in Western Europe or Americas
BenefitsHere's why you should join us:
- Everyone has unlimited paid holidays.
- We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
- Employee share scheme
- Generous maternity and paternity leave
- Volunteering Days
- Company retreats
- Employee Wellbeing platform
