Technical Support Specialist Jobs in Dulles, VA

Drive the optimization of contact center operations by enhancing workflows, utilizing AI tools, and refining routing strategies to improve service levels and customer satisfaction. Collaborate with te...

Lead strategic protocol initiatives that enhance executive operations and event success. Collaborate with military and federal leaders to ensure effective coordination and oversight of ceremonies and...

Unlock potential by collaborating with developers to enhance classification tools, ensuring full lifecycle design, documentation, and testing of software while addressing user needs and maintaining hi...

Transform the way customers interact with automation systems by executing digital service strategies, maintaining key relationships, and responding to service needs while ensuring safety, documentatio...

Support the NGA Operations Center by providing expert editorial services, ensuring clarity and consistency in documents while managing multiple projects under tight deadlines in a fast-paced, high-pre...

Transform complex IT strategies into innovative solutions while leading teams to success. Foster collaboration and mentor team members to achieve high-performance outcomes in a dynamic and technology...

Accelerate federal programs by developing and enhancing ServiceNow applications across ITSM, ITOM, ITAM, and CMDB, ensuring scalable and maintainable solutions through collaboration with Agile teams a...

Accelerate user experience by providing exceptional customer support for VA Data Modernization. Play a crucial role in onboarding, issue triage, and access provisioning while ensuring effective commun...

Lead operational support for IT systems through troubleshooting, maintenance, and management of client/server/storage/network infrastructures. Oversee daily activities and ensure seamless performance...

Partner with us to enhance mission-critical IT systems for federal law enforcement, ensuring optimal performance and operational efficiency while supporting cutting-edge technology and delivering supe...

Join a team that's focused on delivering exceptional technical documentation and support for cutting-edge technologies in the Intelligence Community. Collaborate with engineers to simplify complex inf...

Analyze complex business processes and provide expert solutions to enhance operational effectiveness. Collaborate across teams to support the software development lifecycle, ensuring alignment with mi...

Optimize multi-user systems operations by managing resources, security, and user interactions. Lead installations and provide technical recommendations to enhance performance and ensure efficient comp...

Join a dynamic team to improve and support ERP systems and cloud applications, focusing on aftermarket sales and service. Oversee system configurations, enhancements, and application efficiency for se...

Inspire impact by delivering top-tier support as a Customer Service Analyst. Collaborate in a dynamic team to validate requests, prioritize tasks, and maintain an efficient workflow across communicati...

Engage your skills to assist customers, validate requests, and ensure efficient ticket routing while contributing to a team that supports critical services and maintains high performance standards...

Transform complex challenges into innovative solutions by leveraging your executive administrative expertise within the DoD. Engage directly with customers to ensure exceptional service as you manage...

Unlock potential by delivering exemplary training support in a fast-paced environment. This role entails managing complex logistics, coordinating teams, and supporting senior management to align prior...

Engage in dynamic training logistics by managing schedules, coordinating resources, and ensuring compliance in a high-tempo customer environment. Collaborate with senior leaders to optimize training d...

Shape strategic initiatives by effectively managing resources, engaging stakeholders, and developing actionable technology solutions to address complex business challenges while fostering collaboratio...

Develop and deliver comprehensive technical training tailored for diverse audiences, ensuring alignment with current product features and operational guidelines while fostering positive stakeholder re...

Drive your career as a DevOps Engineer by enhancing application performance and reliability through automation, monitoring, and cloud solutions while collaborating within a dynamic team environment to...

Join a dynamic team as a Global Support Engineer, enhancing user experience through effective support, problem-solving, and collaboration across teams. You'll balance multiple priorities and delight u...

Grow your career with a dynamic team leading software development efforts to enhance health care solutions. This role involves mentoring, setting technical direction, and fostering agile methodologies...

Pioneer the customer journey by leading technical onboarding and support, resolving complex issues, and enhancing team capabilities to ensure seamless deployment and client satisfaction across a range...