Technical Support Manager Jobs in Washington, DC

Elevate the client experience by ensuring seamless engagement across teams. Manage client accounts, coordinate project activities, and provide insightful reporting while fostering strong relationships...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Drive the success of complex IT programs while managing a large team and ensuring cybersecurity objectives are met through exceptional communication and client engagement at all levels...

Transform enterprise data engineering by designing robust data pipelines, ensuring high integrity and availability across distributed systems, and supporting data-driven decision-making through optima...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Unlock potential by designing and maintaining scalable data pipelines in a large-scale environment. Drive data integrity with ETL/ELT workflows across distributed systems, ensuring quality and perform...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Drive impactful technology solutions by leading complex service delivery, managing key relationships, and providing strategic business counsel. Collaborate globally to ensure optimal customer value th...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Drive knowledge management initiatives to optimize information sharing, ensuring alignment between technology and processes across analyst organizations. Collaborate with teams to enhance analytic pro...

Engineer high-quality testing processes to ensure success in complex software applications. Collaborate with clients and development teams, creating strategic test plans, executing rigorous testing, a...

Transform quality assurance across the WDP Core Integration portfolio by ensuring robust governance, compliance, and continuous improvement, directly enhancing mission execution and audit readiness fo...

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

Lead the charge in driving AI platform product management to enhance mission value through user-centric design, Agile methodologies, and cross-functional collaboration for enterprise-scale capabilitie...

Champion operational excellence by managing IT and enterprise software systems, driving tool consolidation, implementing automation, and ensuring reliable IT operations in a fast-paced, growing health...

Oversee the delivery of federal enterprise systems deployment projects, ensuring effective stakeholder management and cross-functional coordination while transforming operational processes to enhance...

Champion impactful client engagements by driving pre-sales design, managing project delivery, and fostering executive relationships. Leverage strategic vision and leadership skills to enhance account...

Accelerate progress at integrating AI within operations, focusing on practical use cases to enhance productivity. Collaborate with leadership to train teams on Microsoft Copilot and ensure effective a...

Join a dynamic team to lead product strategy for innovative cloud solutions, driving alignment and success across engineering, operations, and marketing. Shape product roadmaps and manage the lifecycl...

Empower mission success by administering reliable IT systems for Navy ship acquisition programs, ensuring compliance and security in both classified and unclassified environments while collaborating c...

Unlock your potential as a Systems Administrator, providing critical IT support to Navy ship programs. Collaborate with government teams to ensure secure and efficient IT systems in diverse environmen...

Support our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environ...

Manage and support all IT functions, ensuring seamless operations of systems and communications. Collaborate with stakeholders to optimize user experience and troubleshoot technical issues while overs...

Lead IT strategy execution across the Americas, aligning operations with global priorities. Oversee a highly integrated team, enhancing performance, driving digital transformation, and supporting regi...

Develop and deliver IT support and training for attorneys and staff, enhancing utilization of technological resources while ensuring adherence to security protocols and best practices...