Technical Support Manager Jobs in Rochester, NY

Unlock potential by driving customer success and adoption in a technical post-sales role. Collaborate with diverse stakeholders to enhance platform value for clients, while proactively managing renewa...

Lead the charge in transforming our IT operations into an AI-driven, zero-touch digital workplace that enhances employee productivity, streamlines processes, and ensures a delightful technology experi...

Engineer high-quality testing processes to ensure success in complex software applications. Collaborate with clients and development teams, creating strategic test plans, executing rigorous testing, a...

Engage with top clients as a Technical Account Manager, providing strategic guidance and technical support to enhance their experience and success with our platform. Collaborate across teams to drive...

Grow your career with this impactful role driving product strategy, managing part assignments, and enhancing market presence. Collaborate across teams to exceed quality standards and revenue targets i...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead the charge in enhancing finance operations by overseeing Source to Pay and Record to Report processes, ensuring excellence in reporting and financial controls while partnering with key stakeholde...

Transform IT management in a healthcare setting by leading a distributed team, ensuring security compliance, and enhancing support processes to drive operational efficiency and foster team growth acro...

Unlock potential by defining and executing innovative test solutions for application performance and network security. Collaborate with cross-functional teams to drive product strategy, engage custome...

Support our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environ...

Champion advanced systems analysis and technical escalation in a dynamic 24x7 environment. Lead workstation imaging, cyber vulnerability remediation, and act as a Trusted Agent while supporting critic...

Lead and scale customer support for an innovative AI product line. Drive execution and strategy while building processes, systems, and teams to enhance customer experiences and feedback integration wi...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Drive end-to-end project delivery in SaaS Operations, managing multi-workstreams while collaborating with cross-functional technical teams to ensure execution, elevate risk management, and maintain al...

Unlock potential by leading a data engineering team to design and maintain scalable data infrastructure. Collaborate across teams to ensure data integrity and support data-driven decisions that drive...

Drive strategic customer success through technical expertise and engagement optimization, ensuring high-value outcomes for clients in the financial services sector. Partner with teams to enhance platf...

Champion customer success as a Senior Customer Success Engineer, leveraging technical expertise in data backup and recovery to enhance outcomes for clients. Drive adoption, optimize solutions, and eng...

Optimize technical integration delivery and automations within customer onboarding projects. Collaborate with cross-functional teams and leverage your expertise to create solutions that enhance public...

Drive project success and enhance customer experience by managing multiple engagements. Balance people leadership and operational oversight to ensure delivery quality, mitigate risks, and guide teams...

Pioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the p...

Lead transformative project management initiatives that drive strategic growth and innovation. Collaborate across diverse teams to deliver complex projects on time and within budget while ensuring hig...

Manage and optimize projects supporting product development and enhancements. Leverage best practices and tools to ensure timely delivery within budget while facilitating communication among cross-fun...

Join a team that drives engineering excellence by managing multiple software teams, supporting their growth, and leading through innovation. Foster a collaborative environment while balancing technica...

Bring your expertise to lead ecosystem enablement, fostering partnerships and delivering integrated solutions for critical infrastructure applications while collaborating with Product Management and E...

Join a team that's focused on building strong customer partnerships and delivering exceptional technical support. You'll oversee customer onboarding, enhance engagement, and drive adoption of the plat...