Technical Support Manager Jobs in Dallas, TX

Transform project management for federal IT programs by leading the transition of critical infrastructure operations, ensuring schedule integrity and effective stakeholder coordination across multiple...

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...

Take ownership of the support operations strategy to enhance complex workflows, implement AI-driven tools, and drive cross-functional collaboration, ensuring an effective support experience aligned wi...

Champion end-to-end manufacturing processes, driving data integrity and operational excellence. Collaborate across teams to enhance performance, improve workflows, and implement continuous improvement...

Champion IT operations in a cloud-first environment by overseeing service delivery, enhancing performance, and ensuring security. Lead a team dedicated to supporting a mobile workforce with innovative...

Drive innovation in AI-powered tools by leading a multidisciplinary engineering team. Own the development of scalable, user-centric solutions that empower crime fighters while ensuring high quality an...

Build a robust Privileged Access Management (PAM) strategy while leading engineering teams to innovate automation and security compliance for enterprise-wide privileged access solutions. Drive moderni...

Optimize operations by providing strategic leadership for special systems projects. Oversee Project Managers to ensure execution aligns with safety, financial, and operational goals, driving profitabl...

Join a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technolog...

Champion project success by managing resources and timelines, ensuring client satisfaction while aligning with best practices in project methodology and communication. Drive improvements and oversee a...

Join our team to drive effective IT operations and ensure seamless delivery of technology initiatives. Collaborate with cross-functional teams and vendors to maintain a stable and scalable technology...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Champion operational excellence in technical support management by leading a diverse team to optimize service delivery, enhance customer engagement, and drive innovative solutions for complex challeng...

Shape the future of customer support by leading a high-performing team focused on operational excellence and customer-centric solutions. Drive innovation, optimize service delivery, and foster an incl...

Champion customer support efficiency by defining vital product requirements that enhance agent tooling, skills-based routing, and incident management, while driving continuous improvements that elevat...

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

Elevate project management excellence by leading technical data collection initiatives. Collaborate with cross-functional teams to ensure timely and high-quality deliverables while driving compliance...

Lead production and value recovery operations across North America, enhancing capabilities while ensuring compliance and sustainability. Collaborate with stakeholders, manage teams, and drive continuo...

Elevate enterprise incident resolution by leading AIOps and orchestration efforts. This senior role drives high-impact incident command, automates workflows, and collaborates across teams to enhance o...

Empower clients by serving as a strategic technical advisor, enhancing adoption of data solutions, translating complex capabilities into business value, and driving long-term impact through collaborat...

Grow your career with impactful B2B marketing initiatives including email campaigns, events, and content creation. Support strategies to engage and convert audiences and drive demand alongside our dyn...

Redefine enterprise systems management by leading application development teams. Drive integration and technical strategies for Finance, Merchandising, and Product Development applications, maximizing...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Accelerate technical excellence by designing and maintaining secure endpoint configurations in Windows and macOS environments, ensuring robust support for a federal agency's infrastructure and cyberse...