Technical Support Manager Jobs in Cary, NC

Join a team that's focused on building strong customer partnerships and delivering exceptional technical support. You'll oversee customer onboarding, enhance engagement, and drive adoption of the plat...

Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...

Join a team that's committed to enhancing operational efficiency and driving performance. Oversee strategic initiatives, manage internal and external partnerships, and foster employee engagement to ac...

Manage multiple litigation support cases while driving process and quality improvement. Lead project planning, staff coordination, and communication with various stakeholders to ensure effective and t...

Execute impactful networking product strategies, translating technical complexities into market-ready offerings while collaborating across engineering teams to ensure successful delivery within a high...

Drive the strategy and delivery of AI-driven product solutions. Collaborate cross-functionally to enhance workflows and optimize operational efficiency, ensuring clear requirements and scalable outcom...

Shape the future of education by leading go-to-market strategies for innovative Science products. Collaborate with cross-functional teams to create impactful messaging, drive sales enablement, and sup...

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

Contribute to IT excellence by managing helpdesk support, enhancing documentation standards, and driving Tier 2 systems administration across diverse SaaS platforms, fostering a collaborative environm...

Accelerate revenue growth by partnering with Sales to deliver technical expertise, design solutions, and provide exceptional customer experiences, leveraging your technical acumen and communication sk...

Elevate your career by owning our Zendesk ecosystem and automating support operations. Drive system resilience, scalability, and data integrity while collaborating with Engineering and Product to enha...

Transform critical SAP support by providing expert troubleshooting and technical guidance for IS-U and Billing modules. Collaborate remotely with clients and teams to enhance customer experience in co...

Drive high-impact software engineering initiatives by leading multiple teams, ensuring timely and quality delivery while aligning with operational goals. Engage with stakeholders and foster innovation...

Lead the charge in shaping an AI platform that empowers teams across products, driving technical excellence and platform adoption while enhancing enterprise value through innovative AI solutions and r...

Pioneer a high-impact Technical Account Management team, defining and strategizing key partner engagements while fostering trust and driving measurable outcomes for strategic partnerships across multi...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Drive success by leading diverse construction projects from concept to completion. Ensure timely delivery within budget while coordinating multiple stakeholders and adhering to health and safety stand...

Elevate design effectiveness by providing DFx leadership, ensuring manufacturability, assembly efficiency, and quality throughout product lifecycles while collaborating across engineering, manufacturi...

Partner with us to enhance customer satisfaction by managing relationships, overseeing technical checkups, and driving renewals and upsells for SME clients in the software-as-a-service sector. Measure...

Elevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integratio...

Shape strategic initiatives that drive high-impact results across functions. Lead execution with clarity and leverage data-driven insights to solve complex business challenges while fostering alignmen...

Join a team that's transforming AI-driven workflows! Lead the establishment of a center of excellence, developing impactful automations and AI solutions while collaborating with cross-functional stake...

Elevate VIP technical support by leading operations and mentoring a skilled team. Drive complex incident resolutions and enhance service delivery within a high-stakes environment, ensuring exceptional...

Accelerate progress at our Account Management team by leading and mentoring emerging leaders. Drive efficiency, enhance processes, and foster a culture of success to exceed team goals and optimize per...

Empower customer engagement by managing a dynamic portfolio of 600+ clients. Drive revenue growth and retention through strategic partnerships and complex negotiations, delivering tailored solutions f...