Technical Support Manager Jobs in Arlington, VA

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Transform IT system management by providing hands-on support for implementation, troubleshooting, and daily operations of client/server/storage/network infrastructures, ensuring high availability and...

Engineer and manage IT systems infrastructure to ensure reliability and performance of critical enterprise applications. Provide support across various environments, collaborating with teams to enhanc...

Advance your career by providing critical support for systems installation, maintenance, and troubleshooting. Collaborate with teams to optimize hardware and software performance while ensuring effici...

Champion operational excellence by leading technical teams, enhancing customer satisfaction, driving revenue growth, and ensuring effective resource management within business objectives and delivery...

Unlock potential by leading Technical Operations teams to enhance customer satisfaction, achieve financial targets, and drive operational performance through effective resource planning and strategic...

Lead the charge in shaping the quality landscape for multiple dynamic programs. Drive strategic quality initiatives, manage talented teams, and ensure alignment with business goals while maintaining s...

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

Innovate cutting-edge test strategies and lead a dedicated team in delivering high-quality software solutions. Utilize your expertise to translate complex requirements into actionable testing objectiv...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Lead and oversee technical projects, ensuring Agile methodologies and compliance. Take ownership of contract performance, stakeholder communication, and delivery, while managing resources and risks to...

Engage clients as a trusted technical advisor, enhancing their IT strategy and maximizing value from services through strategic relationships and technical expertise in a hybrid Customer Success role...

Transform mission capabilities as a Technical Support Lead, integrating and deploying AI-enabled solutions across multiple security domains. Collaborate with stakeholders to ensure operational readine...

Champion the growth and success of innovative enterprise software products, driving strategic customer relationships and market strategy to ensure alignment with customer needs and business objectives...

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Accelerate progress at an integrated product support team, leading initiatives to ensure material and operational readiness for subsea systems. Engage with multidisciplinary teams to develop strategie...

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

Advance your career by managing diverse data center and telecom projects, ensuring they are delivered on time, within budget, and to the highest safety standards. Foster strong collaboration with team...

Lead critical security operations, ensuring compliance and safeguarding of classified information in high-stakes environments. Manage access control and coordinate interagency communications for speci...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...