Technical Support Manager Jobs in Alexandria, VA

Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...

Engage with customers to resolve technical issues, leveraging your expertise in vulnerability assessment and system auditing. Collaborate with cross-functional teams to enhance product knowledge and s...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

Lead project delivery through all phases, ensuring alignment among teams, budgets, and schedules while building lasting client relationships and meeting operational excellence standards...

Drive high-quality IT support operations by overseeing the end user services team, ensuring SLAs are met, and resolving Tier 1 and Tier 2 issues. Empower team members through coaching while managing e...

Grow your career with impactful B2B marketing initiatives including email campaigns, events, and content creation. Support strategies to engage and convert audiences and drive demand alongside our dyn...

Redefine enterprise systems management by leading application development teams. Drive integration and technical strategies for Finance, Merchandising, and Product Development applications, maximizing...

Join a dynamic team as you manage client relationships, ensuring delivery excellence and strategic alignment. Lead internal collaboration and communications while driving projects to success, fosterin...

Shape the future of digital access solutions by driving technical excellence and innovation. Lead product training and integration projects, ensuring customer satisfaction and successful implementatio...

Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Accelerate technical excellence by designing and maintaining secure endpoint configurations in Windows and macOS environments, ensuring robust support for a federal agency's infrastructure and cyberse...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Transform operations by optimizing IT and business systems. Own data integrity and manage NetSuite ERP while integrating platforms, driving efficiency, and fostering cross-functional partnerships. Loo...

Manage extensive endpoint security engineering to enhance device compliance, mitigate risks, and optimize lifecycle operations within a complex IT environment, focusing on secure workstation configura...

Lead operational excellence by managing teams to optimize production, ensure quality and meet HSSE standards, while driving efficiency and accountability within a dynamic environment dedicated to cont...

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...

Engage with a dynamic team to lead innovative SaaS solutions for higher education, balancing technical direction and people management in a fast-paced environment while driving quality and efficiency...

Lead the charge in enhancing service desk operations through strategic management, team development, and process optimization, ensuring exceptional end-user support and continuous improvement in servi...

Join a team that's dedicated to providing technical support for hydroprocessing catalysts. Engage with customers, lead site visits, and optimize catalyst performance. Shape effective strategies in a r...

Transform our internal tech landscape by leading IT operations and strategy. Build a secure, efficient infrastructure from scratch, ensuring compliance and productivity as you navigate day-to-day oper...

Help us optimize HR systems by leveraging your expertise in Oracle HCM Cloud. Collaborate with cross-functional teams to enhance integration, support continuous improvement, and drive data-driven busi...

Grow innovative software solutions while leading teams to develop, enhance, and maintain complex systems in a dynamic environment. Collaborate with engineers to ensure adherence to design requirements...

Engage with clients by managing technical accounts, nurturing relationships, and driving account growth. Collaborate with teams to deliver proactive solutions, ensuring client satisfaction through cle...