Welcome to Technical Support Manager Jobs at Ladders
Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career …
1,000+ Technical Support Manager Jobs in Olathe, KS
$ Average salary: 93,333- Easy Apply
Customer Service Manager
$100K — $200K *US-AnywhereRemote3 weeks agoThe ideal candidate will oversee daily customer service operations, improve customer satisfaction, develop team performance, and implement strategies that enhance the overall customer experience.Requirements: Bachelor’s in Business or related field; Proven customer service management experience.Promoted Listing
Technical Support Manager (Hybrid)
2 weeks agoLead the charge in managing a citywide Technical Support team, ensuring high-quality service delivery across multiple locations. Collaborate with technical teams to integrate new technologies while fostering strong relationships with users and administrators.Requirements: Bachelor's degree preferred, 4+ years management, 5+ years support experienceTechnical Support Team Lead
$95K — $110K *US-AnywhereRemote in United States3 days agoEmpower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innovation in support operations.Requirements: 5+ years tech support experience; 2+ years in leadership; Bachelor's degree.
Get all you need to secure your next interview
Technical Support Manager
$90K — $120K *US-AnywhereRemote in United StatesReposted 1 week agoJoin our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going improvement through collaboration and insight.Requirements: 5+ years support experience, technical fluency in AI/cloud tech, people management skills.Technical Support Engineer
$85K — $135K *US-AnywhereRemote in United States3 weeks agoCollaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fast-paced environment.Requirements: 3-5 yrs B2B SaaS support exp; strong comm skills; tech problem-solving; metrics-driven.Support and Services Operations Manager
$176K — $220K *US-AnywhereRemote in United StatesReposted YesterdayOptimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functional team focused on growth and success.Requirements: Bachelor's degree, Salesforce, Zendesk/Pylon experience, SQL skills.Technical Customer Support Manager
$90K — $120K *US-AnywhereRemote in United States2 weeks agoElevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS environment.Requirements: 4+ years in Technical Customer Success; expertise in APIs, SQL, communication skills.TSQ Manager
$90K — $120K *US-AnywhereRemote in United StatesReposted YesterdayDrive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dynamic environment.Requirements: 5+ years in TSQ leadership, OSHA #510, Bachelor's degree, SOP developmentMembers who searched for Technical Support Manager, also searched for:
Support Engineer
$70K — $95K *US-AnywhereIn-PersonReposted YesterdayInnovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to ensure quality solutions and stability in operations.Requirements: 3+ years support experience; strong communication; network troubleshooting skills; proficient in English.Senior Manager, Dedicated Product Support
$110K — $125K *US-AnywhereRemote in United States2 weeks agoGrow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts.Requirements: 5-7 years support experience, 2-4 years management preferred, SaaS knowledge.Technical Support Engineer
$90K — $120K *US-AnywhereRemote in United StatesYesterdayJoin a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer experience and impactful solutions.Requirements: 3+ years in tech support; Tier 3 skills in SaaS/AppSec/DevOps; scripting.Project Manager - Technical Support and User Engagement
$98K — $163K *US-AnywhereRemote in United States1 week agoOversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance user experience and operational efficiency.Requirements: Bachelor's Degree, 5 years tech experience, 2 years project experience, PMP certification.User Support Program Manager
$90K — $120K *US-AnywhereRemote in United States5 days agoJoin our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support programs within a remote environment.Requirements: 7+ years in end-user support, 3+ years in a supervisory role, strong communication.Customer Support Manager
$77K — $104K *US-AnywhereRemote in United States3 days agoTake ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change while ensuring exceptional customer experiences and team dynamics.Requirements: 7+ years in Customer Support, 3+ years leadership, SaaS experience required.Sr Manager Resident System Support
$100K — $130K *US-AnywhereRemote in United StatesReposted 5 days agoJoin us in overseeing customer relationships and sales, directing operations, ensuring quality standards, and achieving safety and satisfaction goals across Resident System Support locations while leading a dedicated team.Requirements: Bachelor's degree, 5+ years service experience, leadership skills, CMMS knowledge.Lead Technical Support Engineer
$115K — $125K *US-AnywhereRemote in United StatesReposted 1 week agoEngage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. Your impact will shape customer experiences.Requirements: 5+ years experience in mobile/cloud services; proficient in SDKs, APIs, and debugging.Sr. Project Manager
$90K — $130K *US-AnywhereRemote in United StatesReposted 2 days agoManage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative environment.Requirements: HS diploma/equivalent, valid driver’s license, 5+ years fiber network management.Account Support Manager - Technology
$90K — $150K *US-AnywhereRemote in United States3 weeks agoDevelop strategic partnerships with members, driving supply chain efficiencies and solutions. Support account management, analytics, and project implementation to optimize operational outcomes and enhance member satisfaction through effective collaboration.Requirements: 5+ years experience; High School Diploma or GED required; excellent analytical skills.Technical Manager for Cloud Systems
$130K — $155K *US-AnywhereRemote in United States3 weeks agoChampion cloud engineering excellence by leading teams in architecting, designing, and deploying robust multi-cloud infrastructures while ensuring operational reliability and security compliance for federal initiatives.Requirements: Bachelor's degree + 8+ years in cloud ops; skills in AWS, Azure, IaC, CI/CD.Program Manager - Technical Support and User Engagement
$85K — $141K *US-AnywhereRemote in United States1 week agoJoin a team that's shaping the future of federal data access by leading technical support and user engagement for a vital program. Drive operations, manage reporting, and ensure compliance while working with cross-functional teams.Requirements: PhD in relevant field; 2+ years project management; knowledge of CMS data.Technical Support Engineer - NAMER
$90K — $120K *US-AnywhereRemote in United StatesReposted 1 week agoAs a Technical Support Engineer at Vanta, you will be responsible for resolving complex technical issues for customers and serving as the final escalation point for the support team. You will collaborate with engineering and support teams to ensure a best-in-class customer experience while maintaining service SLAs.Requirements: 4+ years SaaS support; strong troubleshooting; AWS, Azure, GCP knowledge.Customer Support Manager - Core
$69K — $115K *US-AnywhereRemote in United States2 weeks agoJoin a team that's dedicated to optimizing operations and enhancing customer satisfaction globally. Lead a dynamic support team, streamline processes, and drive improvements that foster transparency and trust across all customer interactions.Requirements: 2-4 years in support management, proficiency in data analysis, excellent communication.Customer Support Manager-Tier 2 (Austin, TX)
$76K — $128K *US-AnywhereRemote in United States1 week agoLead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate product readiness and continuous improvement initiatives.Requirements: 5+ years in technical support, 2+ in leadership; strong troubleshooting skills.IT Project Manager (MSP)
$90K — $110K *US-AnywhereRemote in United States2 weeks agoDrive successful IT project delivery by leading cross-functional teams, managing budgets, and maintaining alignment with client objectives. Take ownership of project phases, ensuring timely communication and risk mitigation throughout the lifecycle.Requirements: Bachelor's in IT/Project Management, 4+ years PM experience, PMP preferred.Sr Staff Technical Product Manager - Outbound Logistics
$131K — $174K *US-AnywhereRemote in United States3 weeks agoEmpower the architecture and delivery of Oracle WMS solutions, collaborating with cross-functional teams to ensure alignment on product vision. Provide strategic oversight and mentorship while driving implementation of innovative supply chain processes.Requirements: Bachelor's plus 5 years WMS exp or HS diploma plus 10 years exp; Agile expertise.Team Lead Technical Customer Support Engineer
$92K — $121K *US-AnywhereRemote in United States3 weeks agoLead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless technical experience while driving continuous improvement.Requirements: 6+ years technical support experience; 2+ years in a leadership role; strong API knowledge.
Top job titles hiring in Olathe, KS
- Project Manager jobs
- Senior Project Manager jobs
- Senior Product Manager jobs
- Account Manager jobs
- Product Manager jobs
- Operations Manager jobs
- Senior Customer Success Manager jobs
- Senior Program Manager jobs
- Technical Support Engineer jobs
- Customer Success Manager jobs
- Senior Software Engineer jobs
- Engineering Manager jobs
- Director, Product jobs
- Senior Technical Product Manager jobs
- Program Manager jobs
FAQ About Technical Support Manager Jobs in Olathe, KS
What are the requirements for a Technical Support Manager?
A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.
What is the career growth for a Technical Support Manager?
A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.
Does Ladders offer high paying Technical Support Manager jobs?
Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.