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Welcome to Technical Support Manager Jobs at Ladders

Explore a variety of authentic, high-paying technical support manager positions with top companies. Enhance your career …

1,000+ Technical Support Manager Jobs in Arlington, VA

$ Average salary: 116,795

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  • Customer Support Engineer (Low-code Workflow Software)

    $70K — $95K *Falls Church, VA (Fairfax County)In-Person
    Unlock customer success as you troubleshoot and resolve technical issues across servers and applications. Collaborate closely with R&D and client teams to enhance platform support, ensuring timely, clear communication and continuous improvement.
    Requirements: Bachelor's degree, 2+ years in technical support, ITIL familiarity, web tech.
  • Technical Account Manager

    $90K — $130K *US-AnywhereRemote in United States
    Engage with enterprise clients to drive platform adoption and optimize performance by tackling technical challenges. Collaborate with cross-functional teams to ensure long-term success and enhance customer relationships within a cloud environment.
    Requirements: 4-7 years in a customer-facing technical role; enterprise infrastructure experience; strong communication skills.
  • Senior Customer Success Manager, Strategic Accounts

    $78K — $110K *US-AnywhereRemote in United States
    Engage with high-profile clients as a trusted partner, driving success through relationship building, strategic solutions, and customer advocacy. Own the full customer lifecycle, ensuring top-notch experiences and measurable outcomes for long-term impact.
    Requirements: 5-7 years in Customer Success; strong communication; CRM, English required.
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    Global Mobility Manager

    $139K — $230K *US-AnywhereRemote
    Join a team that's redefining global talent mobility by executing strategies and managing compliance for employee relocations and international assignments, ensuring seamless transitions and superior services for our global workforce.
    Requirements: Bachelor's degree; 10+ years in global mobility; GMS/CRP/SCRP preferred.
  • Engineering Project Manager - Remote Operation Center Projects

    $90K — $120K *US-AnywhereIn-Person
    Unlock potential by managing innovative Remote Operations Center projects that enhance remote monitoring and operational support for critical water, wastewater, and power systems, ensuring high quality and reliable performance across diverse environments.
    Requirements: Bachelor's in Engineering/Business, 5+ yrs project management experience
  • Customer Success Manager

    $70K — $95K *US-AnywhereRemote
    Collaborate across teams to ensure 100% on-time delivery and optimize supply chain operations for enhancing customer satisfaction and performance metrics.
    Requirements: Bachelor's in business; 2+ years in project/supply chain management; software proficiency.
  • Project Manager

    $90K — $120K *US-AnywhereRemote in United States
    Shape the future of veteran healthcare by overseeing transformative modernization projects, enhancing efficiency, and ensuring stakeholder collaboration for impactful service delivery.
    Requirements: Bachelor's degree + 4 years in project management; PMP certification required.
  • Senior Project Manager - J8

    Lead the charge in managing complex DoD projects, coordinating efforts, ensuring quality and delivering results for major analytical tasks, while overseeing a diverse project team and maintaining schedule integrity.
    Requirements: Master's degree, 15 yrs experience, TS clearance, 10 yrs in DoD project mgmt.
  • IT Program Manager

    $100K — $130K *Chantilly, VA (Loudoun County)In-Person
    Help us enhance IT capabilities by managing complex programs and integrations, collaborating with various sectors to support strategic objectives while ensuring cybersecurity and effective deployment of cloud solutions.
    Requirements: Must have degree, 10+ years IT program mgmt. exp., Top Secret clearance.
  • Director, Technical Support

    $130K — $180K *US-AnywhereRemote in United States
    Champion a high-impact technical support team, driving automation and AI tools for improved resolution workflows. Lead strategic initiatives while overseeing operational excellence, partnering cross-functionally to enhance customer experience.
    Requirements: 8+ years in technical support; strong data fluency; AI tool experience.
  • Systems Administrator

    $80K — $110K *Annapolis, MD (Anne Arundel County)In-Person
    Innovate system automation and modernization to enhance mission success. Collaborate with teams to analyze, document, and improve IT solutions while ensuring secure access and responsiveness to user needs in a fast-paced environment.
    Requirements: Bachelor's degree or 5+ years of SysAdmin experience; Linux skills preferred.
  • Global Account Manager - Data Center Hyperscaler

    $123K — $169K *US-AnywhereRemote in United States
    Manage key Hyperscaler accounts to drive revenue growth, oversee operations, and ensure compliance with contracts in the Data Center space. Collaborate cross-functionally to enhance client relations and boost profitability across critical power solutions.
    Requirements: Bachelor's degree, 8 years sales/account management, Power Distribution experience.
  • Product Manager - Customer Engagement & Education

    $90K — $120K *US-AnywhereRemote in United States
    Drive meaningful product execution in a B2B2C SaaS environment, enhancing resident engagement through innovative waste management solutions while collaborating with cross-functional teams and leveraging AI capabilities.
    Requirements: 2-3+ years in Product Management, agile fluency, experience with SaaS, strong communication.
  • Federal Technical Project Manager

    $217K — $286K *US-AnywhereRemote
    Unlock potential by leading technical projects and providing architectural solutions, while mentoring engineers in cutting-edge technologies and managing complex integrations in dynamic environments for impactful results.
    Requirements: 15-20 years experience, Kubernetes expertise, US Government security clearance.
  • Systems Administrator

    $80K — $120K *Annapolis Junction, MD (Howard County)In-Person
    Join a team that's driving automation and modernization in system administration. Collaborate on mission-critical projects, enhance security solutions, and support users with effective problem-solving in a flexible work environment.
    Requirements: Bachelor's in Technical field or 5+ years relevant experience required.
  • Digital Ops Configuration Manager II

    $100K — $130K *US-AnywhereRemote
    Lead and develop a team managing eSource configurations, ensuring quality and compliance across studies. Collaborate with stakeholders to drive standardization and optimize implementation of digital solutions in a fast-paced environment.
    Requirements: Bachelor's degree + 8+ years clinical tech exp; eSource/EDC platform knowledge.
  • Delivery Leader / Program Manager (AV/VTC)

    $90K — $130K *Alexandria, VA (Alexandria City County)In-Person
    Oversee delivery operations and program execution for enterprise AV/VTC initiatives, ensuring customer satisfaction and operational excellence across multiple Federal environments. Coordinate cross-functional teams and drive process improvements.
    Requirements: Bachelor’s degree & 3-5 yrs AV/VTC/Federal tech exp. Active Secret clearance.
  • Service Delivery and Premium Support Engineer

    $90K — $120K *US-AnywhereRemote in United States
    Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast-paced environments across the US.
    Requirements: 5-10+ yrs experience in AV integration, strong IP networking knowledge.
  • Technical Support Engineer, Drone as First Responder (DFR)

    $95K *US-AnywhereRemote in United States
    Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across cross-functional teams.
    Requirements: FAA Part 107 certification, 4+ years tech support experience, strong troubleshooting, SaaS familiarity.
  • Senior Account Manager

    $90K — $130K *US-AnywhereRemote in United States
    Unlock potential by driving growth and building strategic partnerships with global enterprises. Lead complex account management to enhance customer success and deliver measurable value across North America.
    Requirements: 7+ years experience in enterprise account management; strong communication skills; familiarity with CRM tools.
  • Sr Sales Engineer

    $97K — $165K *US-AnywhereRemote in United States
    Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across partners while mentoring cross-functional teams.
    Requirements: Bachelor's degree in Computer Science; 6-8+ years experience; Azure certs preferred.
  • Senior Manager, Software Development

    $120K — $150K *US-AnywhereRemote in United States
    Shape the future of mission-critical applications by leading a dynamic engineering team focused on system reliability and operational excellence. Drive modern practices within AWS environments for scalable, high-performance solutions.
    Requirements: Bachelor's degree, 8+ years software dev, 3+ years team leadership, .NET
  • Senior Technical Analyst - J8

    Join a dynamic team to assess and innovate advanced IAMD capabilities; provide expert support in technology transitions and defense strategies against modern threats, ensuring operational excellence and enhanced national security.
    Requirements: Active Top Secret clearance, Master's degree, 10+ years IAMD experience.
  • Senior Technical Analyst - J8

    Advance your career by providing expert analysis and support in IAMD capabilities, focusing on cutting-edge technologies, operational concepts, and system evaluations to enhance national defense operations. Join a dynamic team shaping the future.
    Requirements: Master's degree, 10+ years in IAMD, Top Secret clearance, 5+ years with Joint Staff.
  • Sr. Technical Writer

    Lead the creation and editing of critical technical documents, ensuring compliance with project standards. Collaborate with specialists and management to drive exceptional documentation that enhances cybersecurity operations and project deliverables.
    Requirements: Bachelor's in Computer Science, 8 years in cybersecurity, Top Secret clearance.
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Customer Support Engineer (Low-code Workflow Software)

Company Name
$70K — $95K *
Falls Church, VA 22042
In-Person
Information Technology
Less than 5 years of experience
Job Description

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FAQ About Technical Support Manager Jobs in Arlington, VA

What are the requirements for a Technical Support Manager?

A Technical Support Manager generally requires a bachelor's degree in a related field and several years of experience in a relevant role. Ideal candidates also have strong leadership skills and can troubleshoot complex IT issues.

What is the career growth for a Technical Support Manager?

A Technical Support Manager can advance to positions like IT Director or Chief Technology Officer. The growth depends on one’s skills, achievements, and the industry's overall dynamic.

Does Ladders offer high paying Technical Support Manager jobs?

Yes, Ladders specializes in hosting high-paying job opportunities, including for Technical Support Managers. Ladders vet jobs that pay over $100000.