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Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over …

1,000+ Technical Customer Support Engineer Jobs in Somerset, NJ

$ Average salary: 106,894

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  • Technical Support Engineer, Drone as First Responder (DFR)

    $95K *US-AnywhereRemote in United States
    Discover a role where you take ownership of complex technical support for Drone as First Responder operations, ensuring customer success through expert troubleshooting and clear communication across cross-functional teams.
    Requirements: FAA Part 107 certification, 4+ years tech support experience, strong troubleshooting, SaaS familiarity.
  • Delivery Solutions Engineer

    $90K — $130K *New York, NY (New York County)In-Person
    Champion client integration success by leading technical discussions, defining scopes, and ensuring seamless implementation across teams, while utilizing expertise in software development and REST APIs to drive efficiency and collaboration.
    Requirements: 3+ yrs exp in solutions/system integration, frontend dev, REST APIs,
  • Customer Success Engineer - USA

    $90K — $120K *New York, NY (New York County)In-Person
    Unlock your potential by driving customer success in a fast-paced tech environment. Engage with clients, troubleshoot issues, and enhance satisfaction while collaborating with diverse teams to deliver seamless solutions and outstanding service.
    Requirements: 2-4 years in IT support role; knowledge of Linux, Mac, Windows; scripting skills.
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    Publisher Solutions Engineer AMERS

    $80K — $120K *US-AnywhereRemote in United States
    Build your career with a dynamic team dedicated to optimizing publisher integrations within AdTech. Collaborate with technical teams and clients to enhance ad performance and troubleshoot implementation issues effectively.
    Requirements: Strong skills in JavaScript, HTML, CSS, SQL; AdTech, troubleshooting experience.
  • Principal Consulting Engineer - DX

    $172K — $240K *US-AnywhereRemote in United States
    Advance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional service and operational excellence.
    Requirements: Bachelor's degree or 10+ yrs experience in enterprise solutions; Call Center expertise; programming skills in Cisco, Five9, Zoom, and more.
  • Network Engineer - Technology and Product

    $92K — $138K *Philadelphia, PA (Philadelphia County)In-Person
    Drive network planning and management through automation and insights, supporting residential and commercial environments while ensuring compliance and operational efficiency across multi-vendor systems.
    Requirements: Bachelor's in Computer Science, 5-7 years experience, Python, DevOps, SQL.
  • Sales Engineer

    US-AnywhereRemote in United States
    Join a team that's driving technical excellence in enterprise solutions. As a trusted advisor, guide customers through the sales cycle, ensuring impactful solution design and accelerating deal progression while maintaining integrity and value.
    Requirements: Bachelor's degree, 5+ years SaaS experience, strong presentation skills.
  • Systems Engineer

    $75K — $100K *Lakehurst, NJ (Ocean County)In-Person
    Pioneer the design and integration of advanced systems for naval aviation platforms, ensuring compliance with performance and safety standards while collaborating across diverse teams to develop innovative solutions throughout the entire system lifecycle.
    Requirements: Bachelor's in engineering, 5 years Systems Engineering experience, US citizenship.
  • Senior Product Security Engineer

    $218K — $235K *US-AnywhereRemote in United States
    Accelerate progress at building robust security programs in an AI-driven environment. Lead initiatives to integrate security in development and design scalable security architecture, ensuring risk management aligns with product expansion goals.
    Requirements: 8+ years in product security, expertise in cloud, AI tools, programming.
  • Professional Services Engineer - Full-time - Work from Home in the US

    $130K — $150K *US-AnywhereRemote in United States
    Unlock potential by leveraging your technical expertise to develop and implement enterprise software solutions. Collaborate with global teams to enhance customer experience and drive product value in a dynamic pre-sales environment.
    Requirements: 10+ years experience in Enterprise Software, Bachelor's degree preferred.
  • Customer Support Operations Manager

    $90K — $130K *New York, NY (New York County)In-Person
    Build a transformative customer support operations function. Drive system design, optimize workflows, own support metrics, and enhance the tooling stack to ensure scalable, high-quality service for diverse government clients.
    Requirements: 5+ years in customer support ops; metrics ownership; familiar with AI tools.
  • IT Engineer - Contact Center (Cloud)

    $90K — $120K *US-AnywhereRemote in United States
    Lead the charge in designing and supporting innovative contact center platforms, ensuring seamless communication and operational efficiency while aligning technology initiatives with business goals and compliance requirements.
    Requirements: Bachelor's degree; 2-5 years of contact center experience; specific platform expertise.
  • Dynamics 365 Customer Service Engineer/System Administrator

    $87K — $108K *US-AnywhereRemote in United States
    Join a dynamic team to provide Tier 2 support for Dynamics 365 users, troubleshoot complex issues, and enhance support documentation while staying updated on the latest features and best practices in a collaborative environment.
    Requirements: Bachelor's in IT+2 yrs Tier 2 support in Dynamics 365; strong analytical skills.
  • Sales Engineer

    $90K — $100K *US-AnywhereRemote in United States
    Shape the future of public safety by leveraging your technical expertise in sales. Collaborate with diverse teams to provide tailored solutions that enhance emergency communication systems, driving efficiency and customer success.
    Requirements: 3+ years in Sales Engineer role; Bachelor's in relevant field required.
  • Client Technology - Engineering - Software Engineering

    $134K — $258K *Hoboken, NJ (Hudson County)In-Person
    Lead the design and delivery of complex solutions, ensuring high-quality infrastructure development while collaborating with peers across teams. Drive technical standards compliance and guide project delivery for maximum efficiency and reliability.
    Requirements: Bachelor's in IT/CS; 10+ years experience; proficiency in C#/Java/Python.
  • End User Services Engineer

    $80K — $110K *East Stroudsburg, PA (Monroe County)In-Person
    Contribute to exceptional tech support for senior executives, ensuring seamless operation and quick resolution of IT issues while managing multiple technologies and liaising with teams for optimal solutions.
    Requirements: 4+ years experience, Bachelor's preferred, MacOS support, hardware/software knowledge.
  • Senior Full Stack Engineer, Support Engineering

    $224K — $271K *US-AnywhereRemote in United States
    Drive impactful solutions by designing and maintaining scalable APIs and services, collaborating with cross-functional teams to enhance user experience and operational efficiency in a SaaS environment.
    Requirements: 7-10+ years exp in software dev; strong backend skills; GCP; Kubernetes.
  • Sales Engineer

    $250K — $280K *New York, NY (New York County)In-Person
    Drive technical discovery and architecture for complex B2B cybersecurity solutions. Partner with sales teams to demonstrate product value, address security needs, and guide clients through pre-sales engagements to foster customer success.
    Requirements: 5+ years in sales engineering, strong cybersecurity knowledge, relevant certifications.
  • Pre-sales Engineer

    $90K — $130K *New York, NY (New York County)In-Person
    Unlock the potential of technical sales as you bridge the gap between product and clients. Lead initiatives from discovery through onboarding, ensuring solutions align with business needs and drive success throughout the sales cycle.
    Requirements: 5+ years in technical presales, expertise in VOD/live streaming, Bachelor's
  • Sales Engineer

    $80K — $110K *US-AnywhereRemote in United States
    Join a team that's driving sales and developing strategies for market growth by engaging with key clients and leveraging innovative solutions to enhance customer value and product adoption within the refining and chemical industries.
    Requirements: Bachelor’s in technical field, 2+ years sales experience, strong communication.
  • Enterprise Core Sales Engineer - EST

    $121K — $164K *US-AnywhereRemote in United States
    Join a dynamic team to drive technical sales, support senior sellers, and enhance customer experiences by leveraging strong storytelling, advanced integrations, and project management skills for impactful enterprise solutions.
    Requirements: Bachelor's degree, 5+ years pre-sales experience, technical acumen required.
  • Technical Support Expert

    $80K — $120K *New York, NY (New York County)Hybrid
    Unlock potential by leading the resolution of complex technical issues. Drive customer satisfaction, enhance support resources, and advocate customer needs while collaborating with cross-functional teams to shape the future of our operations.
    Requirements: Bachelor's degree; proven technical support experience; strong communication.
  • Technical Account Manager - East

    $150K — $170K *US-AnywhereRemote in United States
    Join a team that's dedicated to fostering customer relationships, driving software adoption, and providing expert technical guidance. Focus on enhancing user experience and collaborating with internal teams to ensure customer success and value realization.
    Requirements: 5+ years in account management; VDI expertise; strong analytical skills; communication.
  • Go-To-Market Engineer

    $90K — $130K *US-AnywhereRemote in United States
    Drive the future of AI-powered sales systems by building autonomous workflows that engage high-fit accounts, enrich data, and enhance outreach, ensuring a seamless integration with product signals for optimal pipeline health.
    Requirements: Bachelor's degree; 3-5 years GTM engineering/SaaS; skilled in data platforms.
  • Advanced Customer Product Engineer

    $90K — $130K *New York, NY (New York County)In-Person
    Support clients by delivering tailored solutions and driving product insights. Collaborate across teams to enhance user experiences, manage relationships, and troubleshoot issues while shaping the future of product development.
    Requirements: 1+ years in technical roles; proficiency in Python, SQL, JS; strong communication skills.
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Technical Support Engineer, Drone as First Responder (DFR)

Company Name
$95K *
US-Anywhere
Remote in United States
Aerospace & Defense
Less than 5 years of experience
Job Description

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FAQ About Technical Customer Support Engineer Jobs in Somerset, NJ

What qualifications do I need for a Technical Customer Support Engineer job?

Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

What does a Technical Customer Support Engineer do?

A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

How much can I earn as a Technical Customer Support Engineer?

Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.