Customer Service Manager Jobs in New York, NY

Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...

Partner with us to enhance client relations and operational excellence. Lead on-site teams while ensuring service delivery, compliance, and team development to meet high client expectations and drive...

Serve as the primary client liaison, driving satisfaction and retention while fostering partnerships and implementing effective client strategies for healthcare products. Collaborate cross-functionall...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...

Unlock potential by driving the management of a critical Service Cloud Platform, enhancing customer service operations through technology and supporting analytical insights while collaborating with va...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Partner with us to deliver exceptional client service and operational support for production needs. Lead processes, facilitate onboarding, and optimize client relationships while managing diverse resp...

Drive customer success by overseeing relationships and strategies that unlock the full potential of Trade Promotion Management solutions, boosting ROI and enhancing product direction through insightfu...

Lead transformational projects by managing large-scale Information Systems, coordinating technical resources, and delivering high-quality results on time and within budget across diverse platforms and...

Lead the charge in enhancing customer retention and growth for a portfolio of Platform Services clients. Drive strategic account management, strengthen relationships, and ensure seamless execution of...

Join a dynamic team as a leader in service management, driving efficiency in maintenance operations while enhancing customer satisfaction. Develop and empower technicians, handle budgets, and promote...

Develop strategic relationships as a Technical Customer Success Manager, driving customer adoption and satisfaction through technical expertise and business insight, while collaborating across teams t...

Drive operational excellence and service consistency in IT infrastructure support across multiple North American locations, ensuring SLA compliance, vendor management, and customer satisfaction while...

Empower success by leading client service operations in mail, reprographics, and imaging. Foster relationships, drive process improvements, and ensure compliance in a high-stakes financial services en...

Join a dynamic team as you lead customer service operations, ensuring safety and exceptional service for every passenger. Drive continuous improvement and foster team development in a key role that im...

Join a team dedicated to enhancing passenger experiences by leading and mentoring AirTrain Agents while ensuring safe, reliable service. Drive operational excellence and foster a culture of growth in...

Lead a dynamic team of service coordinators to enhance customer satisfaction by streamlining post-sale service operations, managing escalations, and driving performance metrics to ensure efficient res...

Champion strong client relationships and lead account growth strategies to enhance customer success. Manage renewals, identify expansion opportunities, and collaborate with internal teams to ensure ex...

Lead the charge in enhancing customer care and sales enablement by translating business strategy into impactful training and quality initiatives that elevate frontline performance and improve customer...

Lead the charge in managing and scaling Voice of the Customer programs to enhance customer experience and support strategic business decisions. Collaborate cross-functionally to integrate insights and...

Drive exceptional customer success by managing a complex portfolio of Enterprise accounts, enhancing software value through strategic relationships and problem-solving. Influence industry revenue and...

Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...

Join a team that's redefining customer data integration, ensuring seamless access and compliance. This strategic role involves vision setting, collaboration across teams, and driving product evolution...

Transform client experiences as you proactively manage and support key client accounts, ensuring operational excellence, satisfaction, and growth while collaborating across teams to deliver strategic...