Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$100K - $130K *

Shape the future of technology by leading and developing Java microservices and AWS solutions in a collaborative environment, driving project success and delivering innovative data services...

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$90K - $120K *

Transform cloud infrastructure reliability as a Site Reliability Engineer. Own observability, drive automation, and lead cross-team incident responses to enhance performance for mission-critical SaaS...

Montreal, QCIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Collaborate to design and maintain advanced network infrastructures, specializing in Cisco Nexus and VSS technologies. Ensure optimal performance, security, and availability while supporting complex n...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $110K *

Join a team that's focused on translating technical solutions into business value for government customers. Leverage your pre-sales expertise in networking, security, or data center architectures to d...

Ottawa, ONHybrid

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$95K - $125K *

Join a dynamic Operations Team as a Network Engineer to design, implement, and sustain secure, high-performance LAN/WAN infrastructures across multiple locations, addressing intricate network challeng...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Unlock potential by designing and delivering impactful demo applications and technical assets that showcase platform innovations, collaborating with cross-functional teams to enhance product experienc...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Unlock potential by acting as the technical escalation point for complex customer issues, driving improvements and reliability in distributed storage systems while collaborating with engineering and s...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$89K - $148K *

Unlock potential by providing exceptional technical support for Vocera solutions. Collaborate within a dynamic environment, troubleshoot networking issues, and document customer interactions to ensure...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $140K *

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$110K - $140K *

Champion customer satisfaction by leading a high-performing support team, enhancing operational efficiencies, and collaborating with cross-functional partners to drive metrics-based improvements while...

3 days ago

  •   8 - 10 years exp.  •   Business Services

$85K - $95K *

Engage in providing exceptional IT support services, ensuring reliable end-user assistance and maintenance of IT infrastructure while adhering to SLAs and collaborating with teams to enhance service d...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Drive operational excellence as a senior Linux systems administrator, optimizing and managing medical imaging systems. Collaborate with teams to enhance resilience, automate processes, and ensure reli...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $148K *

Champion customer engagement by providing expert support throughout the lifecycle of semiconductor manufacturing systems, from installation to troubleshooting, while collaborating with R&D teams to en...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$86K - $119K *

Unlock your potential as you guide products through their lifecycle, providing critical support and troubleshooting for advanced semiconductor manufacturing. Collaborate with customers and R&D to enha...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $139K *

Accelerate progress at the IT Service Desk by providing expert technical support, managing escalations, and improving customer experiences through strategic analysis and solutions, enhancing product p...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Optimize RF systems through innovative design and rigorous testing. Collaborate with diverse teams to ensure the reliability and performance of cutting-edge communication technologies while adhering t...

Today

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $110K *

Unlock potential by joining a dynamic IT team dedicated to providing exceptional support. Engage with cutting-edge technologies, streamline processes, and enhance employee experiences in a fast-paced...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $140K *

Champion innovative technical solutions by understanding customer needs, collaborating cross-functionally, and integrating business cases to meet program objectives while driving product development a...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$118K - $137K *

Drive reliable IT operations and enhance user experience as you administer systems and provide technical support. You'll take ownership of escalations and improve workflows in a flexible, fully remote...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Join a team that's dedicated to resolving complex technical challenges and improving product quality. In this critical Level 3 support role, you'll bridge support and development teams, ensuring custo...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Innovate technical support solutions by managing issue lifecycles, applying network knowledge, and enhancing customer experiences through collaboration with diverse teams and advanced technologies in...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$108K - $148K *

Explore your potential as a Process Support Engineer, working on advanced semiconductor manufacturing processes. Collaborate with customers and R&D teams, troubleshooting complex issues and driving in...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $110K *

Join a team that's dedicated to delivering expert IT support in healthcare. Enhance user experiences by collaborating on complex issues and ensuring service excellence across various functions and pro...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Transform cloud support with a hands-on role managing AWS infrastructure, ensuring security, optimization, and compliance across multiple environments. Collaborate with teams to deliver efficient solu...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Partner with us to drive the integration and testing of cutting-edge propulsion systems for COLUMBIA Class submarines, ensuring efficient collaboration across engineering teams and vendors in a dynami...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.