Software Support Engineer Jobs in San Jose, CA

Accelerate progress at our Technical Support team as a Senior Technical Support Engineer, tackling complex issues for enterprise health systems and radiology groups while shaping support processes and...

Elevate customer satisfaction by providing expert L3 technical support for enterprise networking and AV solutions. Collaborate with engineering teams to resolve complex issues, ensuring seamless opera...

Empower customer success by providing expert technical support for bioprocessing products. Collaborate with teams to troubleshoot issues, enhance product knowledge, and ensure a positive experience fo...

Elevate customer satisfaction by managing product support and service escalations. Collaborate with cross-functional teams to ensure timely resolution of requests while providing training and support...

Join a team that's dedicated to providing exceptional post-sales technical support for federal clients. You'll troubleshoot complex systems, collaborate with engineering teams, and ensure seamless ope...

Champion technical support excellence by leveraging your expertise in ion optics, mass spectrometry, and project management to enhance customer satisfaction and system performance across diverse techn...

Champion the resolution of complex technical issues for clients, leveraging expertise in Linux, networking, and cloud environments. Collaborate with teams to enhance service delivery and operational c...

Analyze customer inquiries and troubleshoot software issues to deliver world-class technical support. Collaborate with teams to document solutions and enhance product quality, ensuring satisfaction fo...

Join a team that's redefining campus network management by leveraging AI to enhance customer operations, drive product adoption, and create impactful technical content while engaging directly with cli...

Pioneer the advancement of server technologies by developing benchmarks, managing technical collateral, and presenting thought leadership. Collaborate with product teams to create impactful solutions...

Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...

Join us to tackle complex challenges in our Data Center, ensuring system reliability and performance. You'll debug hardware and software issues, manage ticketing systems, and collaborate with partners...

Transform the future of technical support by leading a global team, optimizing AI-driven solutions, and ensuring seamless customer experiences through effective escalation management and operational e...

Empower our executive support operations by enhancing technical solutions, managing crisis escalations, and collaborating with cross-functional teams. Contribute to innovative projects while mentoring...

Shape the future of server technology by leading technical collateral development, defining benchmarks, and creating proof of concepts. Collaborate with product managers and engineers to enhance produ...

Drive innovation in server technology as a System Engineer, leading technical collateral development and creating benchmarks. Collaborate with product teams to enhance product differentiation through...

Partner with us to drive customer success by implementing and expanding Teleport solutions. Leverage your expertise to enhance adoption, troubleshoot issues, and deliver tailored training, ensuring cl...

Transform business challenges into innovative solutions by leveraging AI and engineering expertise. Collaborate with stakeholders to identify opportunities, develop full-stack applications, and drive...

Optimize and deploy lightweight machine learning models for edge AI applications, focusing on audio processing. Collaborate with cross-functional teams to enhance model efficiency and provide technica...

Lead architecture and innovation for data center thermal solutions, optimizing performance through advanced cooling and power strategies in collaboration with AI customers and cross-functional teams...

Join a dynamic team to support and enhance global IP network services, ensuring stability and availability for Financial Markets. Collaborate with engineers and customers to resolve complex issues and...

Elevate your career by providing top-tier IT support, managing hardware and software solutions, and collaborating with cross-functional teams to enhance user experience in a dynamic, primarily Mac env...

Contribute to a high-impact voice infrastructure team, ensuring seamless telephony systems and customer interactions. Diagnose and resolve complex VoIP issues while collaborating with cross-functional...

Drive the architecture and automation of core IT systems, ensuring reliability and security. Collaborate with cross-functional teams to enhance productivity and support executives in a fast-paced envi...

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...