Software Support Engineer Jobs in San Jose, CA

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Lead a team of Technical Customer Support Engineers to enhance partner API onboarding, ensuring reliability and high-quality support. Collaborate with cross-functional teams to foster a seamless techn...

Join a specialized team to enhance customer support in network testing solutions, focusing on complex OSI Layer 2-3 challenges. Collaborate with global colleagues and deliver exceptional service while...

Join a team that's dedicated to empowering public safety through tech solutions. As an IT Specialist, you'll tackle technical challenges and enhance operations, ensuring smooth system functionality an...

Help us enhance customer experience as a Technical Support Specialist, ensuring fast resolutions and maintaining essential client relationships. You will play a key role in optimizing our support oper...

Join a team that's dedicated to providing expert technical support on security devices and Cloud deployments. Lead troubleshooting efforts and collaborate with engineering to ensure optimal customer s...

Engineer cutting-edge network solutions to enhance performance across complex LAN, WAN, and WLAN infrastructures, supporting both retail and corporate environments while ensuring security compliance a...

Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Pioneer the advancement of server technologies by developing benchmarks, managing technical collateral, and presenting thought leadership. Collaborate with product teams to create impactful solutions...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Join a team that's crucial to maintaining our manufacturing environment by providing technical support for Linux systems, identity platforms, and network issues. Drive efficiency and collaboration whi...

Unlock potential by providing advanced technical support for enterprise customers, managing critical FortiSIEM cases through troubleshooting, log analysis, and live support in a dynamic, collaborative...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Transform your career by designing innovative AI network architectures, optimizing large-scale data center infrastructures, and driving cutting-edge solutions for high-profile clients in the evolving...

Provide hands-on technical support to end users, ensuring a seamless IT experience. Troubleshoot and resolve macOS issues, manage collaboration tools, and contribute to operational excellence in a fas...

Lead and innovate as you shape and manage an L1 Support Engineering team, optimizing technical resolutions for enterprise clients. Engage directly with core engineering to enhance service delivery and...

Optimize support processes and deliver high-impact client onboarding by collaborating with cross-functional teams to enhance customer experience and address technical challenges in a fast-paced fintec...

Provide essential IT support to enhance user experience, manage cloud infrastructure, and streamline processes. You will resolve technical issues for diverse users while ensuring operational efficienc...

Lead the charge in deploying and supporting a complex network infrastructure by driving innovative solutions and collaboration across teams to ensure reliable operations and migrations for a globally...

Join a team that strategizes and executes cutting-edge optical network deployments, enhancing global infrastructure and enabling innovative solutions to meet complex demands and drive AI advancements...

Champion the creation of intelligent customer workflows that enhance the customer experience by delivering timely insights and seamless actions. Collaborate cross-functionally to design and implement...

Join us to drive technical support excellence, enhance customer satisfaction, and collaborate closely with engineering teams. You'll lead troubleshooting, present performance data, and ensure seamless...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Lead the charge in solving complex customer challenges through end-to-end issue ownership, bridging the gap between engineering and real-world applications to enhance product quality and reliability...