Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$82K - $172K *

Design and implement innovative AI solutions, guiding pilot programs from conception to execution while collaborating across teams to enhance system capabilities and performance in a dynamic environme...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$224K - $431K *

Accelerate progress at crafting advanced red team agents for offensive security. Lead engineering efforts to enhance verification and safety, while mentoring a skilled team and driving innovation in v...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Information Technology

$82K *

Help us design innovative technology solutions that meet customer needs while driving growth. Collaborate with sales teams and partners to deliver exceptional support in this vital, customer-facing te...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Transform GPU cloud storage strategies for AI workloads, guiding product vision and collaboration with cross-functional teams to deliver high-performance, reliable storage solutions that empower opera...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $110K *

Join a team that's driving innovation in oncology by managing projects to advance approved imaging agents and late-stage products, enhancing lives through strategic planning, execution, and collaborat...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$388K - $500K+*

Shape the future of TV experiences by designing performance-driven UI architectures, collaborating across teams to enhance developer efficiency and scalability, while delighting millions on various de...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Grow your career with a key role ensuring the reliability and performance of cloud infrastructure. Lead incident management, collaborate across teams, and implement fault-tolerant systems for optimal...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Drive exceptional service in medical systems through installation, maintenance, and remote support. Utilize technical expertise to troubleshoot and repair, ensuring system reliability and functionalit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$114K - $142K *

Lead the charge in developing our Application Network Services team, owning F5 platforms to optimize enterprise application delivery. Blend hands-on engineering with people leadership to ensure system...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$330K - $500K+*

Transform Netflix's understanding of infrastructure efficiency by developing metrics and insightful analyses. Collaborate with diverse data teams to shape investment decisions that drive operational e...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $146K *

Engage with clients to drive their onboarding and data integration, ensuring value from analytics. Own the customer experience and collaborate on technical projects, delivering solutions that enhance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $146K *

Accelerate progress at the forefront of client engagement by owning onboarding and data health integration, ensuring clients fully realize the value of product analytics through expert consultation an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $146K *

Shape the future of product analytics by driving onboarding success, ensuring data health, and consulting with clients to embed advanced analytics solutions seamlessly into their operations while leve...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$86K - $129K *

Deliver exceptional support to our channel partners, enhancing sales processes and operations. Collaborate with internal teams to optimize quoting, order management, and marketing efforts, driving bus...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$139K - $174K *

Drive the growth and technical direction of a prominent DevOps team, ensuring infrastructure reliability and performance while fostering collaboration across product, engineering, and security teams t...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Information Technology

$100K - $110K *

Lead the charge in managing enterprise-level accounts, ensuring customer satisfaction and loyalty through optimized product adoption and proactive relationship management, significantly contributing t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $150K *

Engage in designing, building, and operating multi-environment infrastructures to support customer workloads across diverse environments, including public cloud and isolated setups, with a focus on au...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $200K *

Join a team that's revolutionizing clean energy by managing supplier partnerships for advanced reactor fuel systems. Collaborate across engineering and operations to ensure high-quality, cost-effectiv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$135K - $160K *

Engineer the future of AI security by designing and building core identity and authorization systems. Lead cross-team technical decisions that impact agent identity, trust establishment, and real-time...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $152K *

Join our integrated project team to oversee electrical engineering designs and solutions, ensuring compliance with industry standards while mentoring junior engineers and coordinating project scope wi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$105K - $231K *

Grow your career with a mission-driven team designing secure, scalable cloud software solutions for complex operations, leveraging innovative technologies in a collaborative environment focused on exc...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $105K *

Join a team that delivers expert technical support to SMBs, guiding them through sales cycles and technical challenges in security and access management, ensuring optimal use of solutions to enhance o...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$123K - $144K *

Engineer and optimize AWS platforms while mentoring teams, enhancing DevOps practices, and implementing innovative solutions to improve operational workflows and infrastructure management...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$105K - $125K *

Join a driven team as a Senior Customer Success Manager, ensuring strategic clients derive maximum value from access control solutions through exceptional account management and relationship-building...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $114K *

Drive operational excellence by leading consulting projects that enhance productivity and efficiency across retail and supply chain operations, ensuring measurable results and stakeholder engagement t...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.