Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$211K - $253K *

Lead the charge in creating an exceptional OpenTelemetry experience, guiding users from uninstrumented workloads to actionable telemetry in Grafana Cloud. Collaborate across teams to simplify onboardi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$82K *

Transform your career by leading impactful HVAC service projects, ensuring high customer satisfaction while managing project scope, budgets, and schedules in a collaborative environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $165K *

Deliver innovative electrical engineering solutions for diverse capital projects, focusing on healthcare facilities. Lead and mentor teams through design phases, ensuring compliance, quality, and clie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Manage technical and administrative tasks in Empower, supporting system implementation and maintenance while ensuring expertise in earned value management and reporting...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Unlock potential by supporting the Epidemiology team with data analysis, developing innovative methods for observational data reporting, and managing stakeholder relationships across multiple projects...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $127K *

Advocate for cloud innovation, optimizing client onboarding and IT deployment. Collaborate cross-functionally to ensure effective solution implementation across Microsoft Azure, AWS, and Linux environ...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Join a vital team conducting audits and supporting task groups within multiple managed programs. Drive process improvements, collaborate with diverse teams, and facilitate training initiatives while e...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $152K *

Lead a structural engineering team in developing designs for nuclear facilities. Collaborate across disciplines, mentor junior engineers, and utilize advanced tools for structural analysis, ensuring q...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $152K *

Lead innovative structural engineering projects for nuclear facilities, collaborating with multidisciplinary teams to advance designs and guide junior engineers. Your expertise will drive quality and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $135K *

Explore impactful engagements by providing deep technical expertise for complex customer needs. Lead targeted workshops, assessments, and health checks while ensuring successful integration design and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $152K *

Unlock your potential as a senior engineer, collaborating on structural design projects for nuclear facilities. Guide junior team members and harness your expertise in advanced materials and structura...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $155K *

Join a team that's redefining the database landscape by solving complex customer challenges and driving impactful sales. Collaborate with top-tier executives while showcasing innovative solutions that...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $190K *

Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $192K *

Engage as a Senior Site Reliability Engineer to enhance cloud SaaS platforms, focusing on engineering excellence, reliability, and automation while driving operational practices across global teams fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Accelerate development by designing and maintaining innovative applications in cloud and on-prem environments. Collaborate effectively with teams, guide junior engineers, and ensure high-quality, test...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that transforms workflows and internal tools through automation and AI. Collaborate closely with operators and engineers to streamline processes, enhance visibility, and improve decision-m...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Drive AI-accelerated migration capabilities for law firms with a focus on architecting and implementing scalable, repeatable migration processes while leading a dedicated engineering team to ensure hi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$87K - $137K *

Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $125K *

Optimize backend systems and data interactions; deliver scalable, secure solutions while collaborating in an agile environment to enhance software for healthcare data processing and reporting...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$164K - $240K *

Lead transformative AI initiatives by guiding teams to adopt cutting-edge technology, ensuring impactful platform improvements, and creating efficiencies across Root's organization for enhanced produc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock your potential as a key technical resource driving project development, ensuring client satisfaction throughout project life cycles and collaborating on innovative, high-value engineering solut...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$170K - $190K *

Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Join our cloud engineering team to ensure the health and security of our production environment. You'll oversee AWS administration, database management, and proactive monitoring, driving continuous im...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive excellence as an In-Service Engineering Agent for hypersonic weapon systems. Collaborate with teams to ensure operational readiness, technical integrity, and effective lifecycle sustainment of a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$68K - $113K *

Unlock potential by enrolling in a dynamic engineering program that builds technical expertise and leadership skills through hands-on training. Collaborate with seasoned mentors, travel extensively, a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.