Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$180K *

Lead the development of innovative agentic AI systems for enterprise solutions, shaping product lifecycle from creation to deployment while ensuring quality and performance standards are met in a remo...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $189K *

Manage the design, construction, and maintenance of cloud infrastructure for a federal HCM modernization initiative, ensuring secure, reliable environments and automating deployment processes across m...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $185K *

Drive impactful data transformation by establishing trusted analytics models. Shape core metrics, ensure data quality, and collaborate cross-functionally to enable business insights and financial repo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $200K *

Join a team that drives innovation in Agentic Process Automation, empowering enterprises with AI-driven solutions. Leverage your sales expertise to engage stakeholders, showcase tailored integrations...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

We are seeking a Senior Full-Stack Developer with a strong focus on backend development in Python. This fully remote position involves leading the design and development of innovative web and mobile a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $104K *

Drive technical excellence by diagnosing complex MI-SPECT issues and providing actionable solutions. Lead a team while guiding customers and collaborating cross-functionally to enhance product underst...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Lead the efficient deployment and installation of hardware and software upgrades across global consular facilities. Ensure operational readiness through expert management of configuration and support...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$85K - $130K *

Elevate systems performance by managing complex server solutions, ensuring seamless operations and security compliance. Collaborate with multidisciplinary teams to drive successful implementations and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Join a team that's driving technical excellence and customer success by deeply understanding client needs and fostering strong relationships for optimal product integration and operational outcomes ac...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Contribute to innovative applications for Layer 2/3 routing and switching in dynamic environments. Provide technical leadership and engineering support to customers in developing advanced networking s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$115K - $172K *

Join a dynamic team to optimize cloud infrastructure and automate workflows, enhancing software delivery processes. This pivotal role fosters collaboration, ensures security practices, and drives effi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $185K *

Join us to elevate our partner ecosystem's technical readiness, creating impactful enablement and training experiences. Collaborate with cross-functional teams to translate complex concepts into effec...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $138K *

Oversee quality standards and improvements for installations at multiple client sites, ensuring adherence to safety and reliability norms while leading cross-functional teams to optimize processes and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$78K - $131K *

Advance your career by supporting critical power systems projects. As a Field Service Engineer, you'll perform installations and troubleshooting, ensuring technical integrity while delivering exceptio...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Technical Services

$105K - $150K *

Engineer custom solutions and lead technical presentations for clients, ensuring alignment with their needs and driving successful evaluations. Collaborate cross-functionally to enhance cloud security...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $105K *

Lead strategic recruitment efforts for engineering and architecture roles, partnering with hiring managers to cultivate talent pipelines and engage passive candidates through innovative sourcing techn...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $200K *

Drive transformation by modernizing Sales Support through AI-enabled workflows and clear operating models. Lead strategic initiatives that enhance commercial acceleration, creating efficiencies and me...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $150K *

Champion platform reliability by ensuring performance, security, and resilience. Collaborate with cross-functional teams to automate processes and solve systemic issues. Drive initiatives that support...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$169K - $237K *

Transform compliance and security strategies, driving public sector growth and regulatory adherence while enhancing platform capabilities from on-premises to cloud solutions. Lead initiatives in ident...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Optimize and enhance security operations through effective patch management and compliance support, ensuring the integrity of IT services across a global enterprise while maintaining alignment with in...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$180K - $220K *

Join a team that drives innovation in manufacturing applications, providing expert technical support and solutions using Siemens tools while collaborating with clients to enhance their engineering pro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Lead and manage advanced data center design projects, ensuring efficiency, reliability, and sustainability, while collaborating across teams to deliver high-quality results and innovative solutions...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Shape territory growth by building relationships and delivering technical expertise. Drive sales, support customer needs, and elevate product visibility to enhance market performance and achieve key b...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$91K - $163K *

Develop high-quality big data solutions by designing, coding, testing, and maintaining applications while collaborating with cross-functional teams to enhance system efficiency and integrate customer...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Collaborate with diverse teams to manage IT infrastructure projects from start to finish. Utilize your expertise in project management to ensure timely delivery and client satisfaction while traveling...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.