Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$120K - $150K *

Lead the charge in enhancing cloud reliability and efficiency through AWS expertise, automation, and effective collaboration across teams, driving performance improvement and operational excellence in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive the global networking strategy and operations, ensuring seamless connectivity and security across diverse environments. Engage in vendor management, financial oversight, and technical leadership...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Drive the evolution of internal platform capabilities, ensuring robust infrastructure and efficient workflows for engineering teams. Collaborate on AWS-centric solutions and modernize systems to enhan...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$204K - $254K *

Join a team that's transforming customer engagement through technical solutions. Drive growth by leveraging your expertise, educating clients, and collaborating with sales to enhance product understan...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$64K - $109K *

Join a team that's dedicated to delivering installation excellence. You will troubleshoot technical issues, collaborate with engineers, and ensure seamless product deployments at customer sites, while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Drive cloud financial excellence by leading governance, optimizing costs, and turning insights into action across a multi-cloud environment. Collaborate with teams to enhance efficiency and maximize b...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$204K - $327K *

Engage your expertise to define a world-class technical success function, leading a team focused on driving product outcomes and strategic growth for enterprise-level customers in a dynamic SaaS envir...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $179K *

Unlock your potential by joining a dynamic team that drives mission-focused software development, providing critical support and enhancements for secure environments while collaborating across functio...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Join a dynamic team driving innovative cloud storage solutions. Lead engineering efforts to design and maintain high-performance storage services globally, ensuring reliability and scalability for div...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $160K *

Lead project teams and mentor engineers, enhancing design quality and coordination across diverse engineering projects while fostering a culture of clear communication and reliable delivery...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Transform the engineering recruitment landscape by partnering with leaders, shaping hiring strategies, and driving talent acquisition efforts to secure top-tier technical professionals in a competitiv...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Staffing

$119K - $148K *

Empower enterprise customers in navigating security transformations, driving software adoption, and shaping effective DevSecOps strategies. Forge trusted relationships that transform security obstacle...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $110K *

Discover innovative solutions while empowering customers through technical support, problem-solving, and AI-driven enhancements. Collaborate across teams to elevate service delivery and foster lasting...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $160K *

Lead the charge in delivering mid to large-scale engineering projects by guiding teams from inception to completion. Build client relationships, mentor engineers, and optimize processes to enhance ser...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $130K *

Join a team that's dedicated to crafting AI-driven solutions. You’ll own the entire product lifecycle, leveraging your engineering skills to create seamless customer experiences and rapidly prototype...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $110K *

Transform customer experiences by leading imaging equipment installations. Manage projects from order to delivery, coordinating teams and ensuring high satisfaction while navigating multiple concurren...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$100K - $150K *

Accelerate progress at the nexus of AI engineering and client success. This role integrates AI solutions with customer operations, driving measurable outcomes while shaping the future of AI applicatio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $120K *

Unlock potential by transforming satellite-derived vegetation intelligence into actionable insights for utility customers while enhancing climate resilience and optimizing workflows with geospatial an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $150K *

Lead the charge in designing and implementing digital systems for biopharmaceutical manufacturing, ensuring project delivery and client satisfaction while leveraging extensive automation expertise and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Lead customer technical success by managing relationships, analyzing data, and optimizing solutions to align with client goals. Empower clients through expert guidance, ensuring effective feature adop...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Elevate customer relationships as a Technical Account Manager, guiding clients through their software lifecycle with expertise in analytics and data management. Foster success by identifying opportuni...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Advance client success by managing and optimizing technical needs for a diverse portfolio. Collaborate closely with customers to drive software adoption, enhance performance metrics, and foster long-t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$177K - $246K *

Transform the customer journey by owning product strategy, enhancing user experience, and driving innovation in event booking. Lead cross-functional teams to deliver intuitive solutions and measurable...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$147K - $175K *

Unlock potential by serving as a trusted advisor for strategic customers, driving post-sales relationships, translating goals into actionable strategies, and enhancing customer lifecycle programs to b...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$60K - $110K *

Play a key role in enhancing quality assurance processes by executing testing protocols, collaborating with cross-functional teams, and validating software solutions to ensure they meet business requi...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.