Welcome to the Software Support Engineer Category
At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, …
1,000+ Software Support Engineer Jobs in New York, NY
$ Average salary: 100,625Senior Enterprise IT Engineer
Reposted 1 week agoJoin a team that's redefining IT infrastructure management by ensuring security, compliance, and seamless user experiences. Collaborate with various teams to implement identity controls and enhance operational efficiency in a fast-paced environment.Requirements: Bachelor's degree in IT or related field, 5+ years IT experience, strong problem-solving skills.Solutions Engineer
$83K — $154K *US-AnywhereRemote in United States3 weeks agoEngage with commercial and defense customers to provide technical pre-sales support for GNSS, timing, and inertial navigation solutions. Drive customer integration projects and deliver product demonstrations across the Americas region.Requirements: Bachelor's degree or military training; 4+ years in technical sales; GNSS expertise.Platform Engineer, Product Team
$137K — $244K *US-AnywhereRemote in United StatesReposted 1 week agoElevate production environments by serving as the key technical liaison for product teams. Optimize containerization processes and collaborate closely with platform teams to ensure seamless integrations for product success.Requirements: Bachelor's degree, 4+ years experience, Docker, Kubernetes, DevSecOps tools.
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Remote Support Engineer -XR/VL
$86K — $138K *US-AnywhereRemote in United States4 days agoSupport our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environment.Requirements: 2yr degree in Biomedical Engineering, 3 yrs imaging support experience.Senior Sales Engineer
1 week agoTransform your career by leading pre-sales solutions that drive client success and engagement. Collaborate with key stakeholders on multi-faceted integrations, focusing on enhancing their experience with innovative technical solutions.Requirements: 4-7 yrs in tech roles; strong demo skills; ERP/CRM integration experience.Product Support Engineer
1 week agoPartner with us to enhance product quality and stability via advanced support, collaboration, and proactive problem-solving. Assume responsibility for escalating complex issues, driving improvements, and ensuring seamless communication across teams.Requirements: 4+ years experience in application support; degree preferred; Azure DevOps, SQL.Technical Support & Solutions Manager
$96K — $205K *US-AnywhereRemoteReposted 3 days agoOptimize customer support processes for enterprise-level solutions, enhancing operational efficiency and experience. Collaborate across teams to resolve issues, drive improvements, and ensure responsive service for critical infrastructure clients.Requirements: 7+ years SaaS support experience; strong communication skills; expertise in support tools.Technical Consultant (US)
$90K — $120K *US-AnywhereRemote in United StatesReposted 2 weeks agoTransform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs for successful project outcomes.Requirements: 3+ years in Delivery; IoT or Digital Transformation expertise; strong interpersonal skills.Members who searched for Software Support Engineer, also searched for:
Technical Support Engineer - GovCloud (Remote)
$70K — $110K *US-AnywhereRemote in United States1 week agoEmpower customers by providing expert guidance and support in troubleshooting and resolving technical issues, ensuring seamless integration and optimal use of services in a fast-paced, technology-driven environment.Requirements: 3+ years in technical support; knowledge of Windows, Docker, AWS, REST API.Sr. Support Engineer, VMware
$128K — $160K *US-AnywhereRemote in United States3 weeks agoJoin a team that's passionate about providing expert remote support for VMware technologies. Your role will involve troubleshooting complex issues, collaborating with users, and enhancing the customer experience through effective solutions.Requirements: 10+ years VMware experience, Bachelor's degree or equivalent, strong troubleshooting skills.Help Desk Support Services Specialist
$99K — $164K *US-AnywhereRemote in United StatesReposted 2 weeks agoSolve complex technical issues as a key player in end-user support, collaborating across teams to enhance system performance and ensure seamless service restoration in a dynamic IT environment.Requirements: High School Diploma; 7+ years IT support experience; strong troubleshooting skills.Software Dev Engineer II, Technical Content Experience (TCX) Engineering
Reposted 1 week agoUnlock potential by leading the design and development of scalable, AI-powered systems. Drive engineering excellence and mentor teams to deliver high-quality solutions in a fast-paced, customer-centric environment. Be part of innovation!Requirements: 3+ years software development; Bachelor's in Computer Science preferred; ML experience.Senior Technical Account Manager
3 weeks agoTransform client relationships and technology strategies in the K-12 sector. As a Senior Technical Account Manager, you will provide expert guidance, ensuring successful technology integration and robust support for multiple charter schools.Requirements: 10+ years tech services experience, strong tech skills, project management certs.Operation Engineer
$80K — $110K *US-AnywhereRemote in United States4 weeks agoCollaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels and reliability.Requirements: 2+ years IT infrastructure experience, strong troubleshooting, Linux/Unix CLI.Customer Facing Engineer
$100K — $150K *US-AnywhereRemoteReposted 1 week agoUnlock potential by driving enterprise SAP deployments and enhancing customer success. Serve as a key technical liaison, translating customer needs into product insights while demonstrating Nova's value through real-world applications.Requirements: 5+ years SAP experience, proficiency in ABAP, technical communication skills.Technical Services Analyst
$85K *US-AnywhereRemote in United StatesTodayOptimize technical integration delivery and automations within customer onboarding projects. Collaborate with cross-functional teams and leverage your expertise to create solutions that enhance public safety operations while fostering innovation.Requirements: Technical degree or equivalent, 3+ years integration experience, strong SQL skills.Senior IT Support Specialist
2 weeks agoAccelerate IT support excellence across multiple offices by leading complex technical operations and managing projects. Mentor team members while coordinating effective solutions to enhance service delivery and improve customer experiences.Requirements: Associate degree; 7+ years IT support experience; strong Microsoft skills.Technical Customer Support Manager
$90K — $120K *US-AnywhereRemote in United States2 weeks agoElevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS environment.Requirements: 4+ years in Technical Customer Success; expertise in APIs, SQL, communication skills.Modern Workplace Engineer
$90K — $120K *US-AnywhereRemote in United States5 days agoDrive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally to enhance security and compliance.Requirements: Bachelor’s in IT, 3+ years MS Modern Workplace experience, MS-500 cert preferred.Senior IT Support Specialist
Reposted 1 week agoDeliver exceptional IT support across both NYC and NJ locations, enhancing user experience through in-depth troubleshooting and lifecycle management for endpoints and infrastructure within a dynamic environment.Requirements: 3+ years in IT support; expertise in Windows, macOS, and networking.Senior Customer Support Engineer
1 week agoAnalyze complex customer issues to identify root causes and improve software performance. Collaborate with engineering teams to enhance customer experience and ensure quick resolutions to technical challenges in a dynamic, hybrid environment.Requirements: 4+ years in SaaS support, hands-on with Linux & SQL, Bachelor's degree.IT Systems Engineer
YesterdayEngineer cutting-edge IT infrastructure for a leading crypto company. Drive automation, secure identity management, and enhance endpoint protection in this hands-on role that blends engineering rigor with IT operations.Requirements: 4+ years IT engineering, Okta & Jamf Pro expertise, scripting skills.Process Engineer
2 weeks agoDrive the optimization of IoT device provisioning processes, ensuring quality and compliance through cross-functional collaboration and process improvement initiatives. Support manufacturing and operations teams by developing clear operational documentation.Requirements: Bachelor's in Engineering; 2-5 years' experience; IoT knowledge; quality systems familiar.Technical Support Engineer- Westbury, NY
2 weeks agoJoin a team that pioneers solutions for advanced technical customer support, focusing on diagnosing and resolving complex product issues while ensuring high satisfaction and streamlining collaboration across engineering and field teams.Requirements: B.S. in Electrical Engineering, 3 years experience, knowledge of Modbus, IEC 61850.L3 Network Support Engineer (Remote - US Only)
$85K — $95K *US-AnywhereRemote in United States5 days agoSolve complex networking challenges in a fully remote environment, mentoring junior technicians while managing diverse client infrastructures. Elevate your career by leveraging advanced networking skills and collaborating strategically.Requirements: 3-5+ years networking experience; CompTIA Network+ required; US residence in CST/PST.
Top job titles hiring in New York, NY
- Senior Software Engineer jobs
- Software Engineer jobs
- Senior Systems Engineer jobs
- Technical Support Engineer jobs
- Staff Software Engineer jobs
- Full Stack Engineer jobs
- Technical Product Manager jobs
- Application Engineer jobs
- Network Architect jobs
- AI Software Engineer jobs
- Engineering Manager jobs
- Systems Engineer jobs
- Lead Software Engineer jobs
- Project Manager jobs
- Integration Engineer jobs
FAQ About Software Support Engineer Jobs in New York, NY
What does a Software Support Engineer do?
A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.
What are the qualifications for a Software Support Engineer job?
A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.
How much can I make as a Software Support Engineer?
The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.