Software Support Engineer Jobs in New York, NY

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Join as an Application Support Engineer to ensure platform reliability, scalability, and operational excellence through incident response, monitoring, and automation while collaborating with global te...

Champion day-to-day production health and customer issue resolution, driving proactive monitoring and effective communication with clinical teams to ensure optimal platform performance across diverse...

Engage as a technical leader in the field, managing AITAN deployments and customer demonstrations. Optimize system performance and provide real-time support to ensure operational excellence for milita...

Transform IT support by delivering seamless, friendly assistance to diverse teams. Collaborate with remote employees and enhance operational efficiency through effective management of tools, systems...

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

Lead the charge in providing exceptional technical support, addressing complex customer needs while driving deeper product engagement and solutions. Collaborate across teams to ensure seamless, value...

Drive client satisfaction by resolving technical issues and enhancing the user experience. Collaborate across teams to relay client feedback and ensure platform reliability while maintaining subject m...

Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Drive customer success through impactful support engineering, focusing on resolving technical issues, enhancing product knowledge, and collaborating across teams to ensure exceptional experiences for...

Elevate production efficiency as you troubleshoot technical issues, analyze trends, and support process improvements in a collaborative environment, ensuring optimal operations of complex lithography...

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

Partner with us to enhance customer satisfaction as a Technical Support Specialist. Diagnose and resolve complex issues, collaborate with cross-functional teams, and empower users to maximize platform...

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...

Optimize technical solutions across Windows, Linux, and VMWare platforms. Collaborate with teams to enhance user experience and deliver automated solutions while ensuring effective troubleshooting and...

Manage and optimize service operations for industrial digital X-ray systems, focusing on scheduling, resource allocation, and technical support to ensure high performance and customer satisfaction. Dr...