Software Support Engineer Jobs in New York, NY

Join a team that's dedicated to resolving complex technical issues for enterprise clients. You'll drive success in product adoption while collaborating across functions, ensuring a seamless customer e...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...

Engage as a trusted advisor, leveraging your technical expertise in mobile SDKs to drive customer success, optimize HERE's location products, and resolve complex issues throughout their lifecycle. You...

Drive customer satisfaction by delivering effective tech solutions and exceptional support. Collaborate with teams to resolve issues and enhance operations, while leveraging AI-powered tools for impro...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Transform complex technical challenges into seamless solutions for enterprise clients. Lead impactful support initiatives, drive product insights, and collaborate with cross-functional teams to enhanc...

Elevate operational efficiency by serving as the primary IT support for office systems. Manage procurement, oversee inventory, and enhance the infrastructure to support a growing team in a dynamic env...

Join a dynamic team as you leverage your technical expertise to provide top-tier support for electrical systems across North America and beyond, ensuring exceptional client experiences and career grow...

Transform executive technology support by delivering high-touch, proactive IT solutions to senior leadership. Own complex issues end-to-end, ensuring seamless operations and enhancing decision-making...

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Pioneer customer success by providing expert technical support, debugging issues, and designing automation tools to enhance workflows. Collaborate with product and engineering to elevate user experien...

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Join a dynamic team to support customer success through technical solutions, improving self-service experiences and enhancing documentation. Collaborate with various teams to design tools and optimize...

Unlock the potential of enterprise sales by driving technical presales processes. Engage with senior stakeholders, influence product development, and lead innovative solutions to enhance global financ...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Support application health and performance as a technical expert. Collaborate with teams to resolve issues, ensuring a seamless user experience. Leverage analytical skills to troubleshoot incidents an...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Support a cutting-edge API Support team by optimizing processes and leading incident response strategies to enhance client engagement in the fintech industry. Foster a productive environment while man...

Join a dynamic team dedicated to building and enhancing web applications and reporting systems that support internal and external users globally. Drive system accuracy, responsiveness, and user satisf...

Partner with us to provide exceptional field service support for server systems. Leverage technical expertise and interpersonal skills to ensure customer satisfaction, train new engineers, and assist...

Optimize customer satisfaction by providing high-level technical support, resolving complex issues with server systems in various environments while collaborating with teams to enhance service quality...

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...