In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$92K - $114K *
Unlock your potential by leading a dynamic customer service team. Drive strategic initiatives that enhance customer experience while fostering team growth and achieving organizational goals. Be the co...
1 week ago
$64K - $97K *
Drive operational excellence and customer engagement in retail grocery, leading diverse teams to achieve sales goals, enhance service quality, and foster community relationships while ensuring complia...
Reposted 1 week ago
$84K - $116K *
Explore impactful strategies as a Customer Service Manager driving performance, enhancing customer satisfaction, and optimizing cross-functional operations within a dynamic multi-site environment...
2 weeks ago
Customer Service Department Manager
$85K - $100K *
Inspire high-performance customer service teams to enhance efficiency and deliver exceptional experiences. Manage daily operations, develop talent, and resolve complex issues while fostering a positiv...
2 days ago
Customer Service Department Manager
$85K - $100K *
Elevate customer satisfaction by managing a high-performing team. Lead daily operations, drive process improvements, and resolve escalated issues to ensure an exceptional customer experience...
2 days ago
Customer Service Department Manager
$85K - $100K *
Shape the future of customer service by leading teams to deliver exceptional service. Oversee daily operations, improve procedures, and foster a high-performance culture to enhance efficiency and cust...
2 days ago
Customer Service Department Manager
$85K - $100K *
Manage and optimize customer service operations, fostering a high-performance team through effective coaching. Drive service excellence, evaluate procedures, and resolve escalated customer concerns fo...
2 days ago
Customer Service Department Manager
$85K - $100K *
Empower a dynamic customer service team by driving excellence in training, efficiency, and support to foster a high-performing and positive environment, ensuring customer satisfaction while managing d...
2 days ago
Customer Service Department Manager
$85K - $100K *
Lead a dynamic customer service team, fostering a positive environment to enhance performance, resolve customer issues, and streamline processes for exceptional service delivery...
2 days ago
Customer Service Department Manager
$85K - $100K *
Oversee customer service operations, cultivate a skilled team, and enhance service efficiency to ensure exceptional customer experiences and drive continuous improvement across departments...
2 days ago
$64K - $97K *
Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...
Reposted today
$78K - $125K *
Champion exceptional customer service by leading your team, fostering growth, and ensuring seamless communication to meet and exceed customer expectations while optimizing workflow and performance...
6 days ago
Associate Director of Business Development
$100K *
Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...
Reposted today
$110K - $130K *
Drive department efficiency and elevate customer service quality through effective monitoring, strategic problem-solving, and leadership of a dedicated team, ensuring alignment with company goals and...
1 week ago
Manager, Customer Service - Financial Services
$80K - $95K *
Lead the charge in enhancing client service excellence within Wealth Management. You'll oversee operations, mentor teams, and collaborate across departments to optimize the client experience and meet...
2 weeks ago
$78K - $125K *
Shape the future of customer service management by leading a dynamic team to enhance operational efficiency and customer satisfaction in a fast-paced label manufacturing environment...
4 days ago
Customer Service Manager- Copilot Knowledge Base
$84K - $100K *
Contribute to operational excellence by shaping AI content strategies, enhancing knowledge management, and driving process improvements that empower customer service teams to deliver top-notch support...
1 week ago
Customer Service Manager- Copilot Knowledge Base
$84K - $100K *
Unlock operational excellence as a driver of content strategy and AI guidance. Collaborate across teams to enhance customer service and efficiency through innovative knowledge management and process i...
1 week ago
Manager I, Customer Success Manager
$134K - $173K *
Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...
Reposted today
Customer Service Manager (Route & Account Management) - Hayward, CA
$85K - $90K *
Oversee and enhance customer experience in coffee and pantry services by managing route operations, leading a team, and ensuring service excellence. Work collaboratively to optimize offerings and main...
3 weeks ago
$90K *
Drive operational excellence by managing sales teams, optimizing client engagement, and enhancing performance metrics. Contribute to business growth through strategic initiatives and effective coachin...
2 days ago
$90K *
Engage in dynamic operations leadership to drive sales team performance, enhance client relationships, and implement strategic initiatives for business growth and client satisfaction in a high-paced e...
1 week ago
$100K - $110K *
Manage client relationships and optimize customer service operations. Oversee staff performance, escalate issues, and enhance service metrics, ensuring compliance with client's SOPs and continuous imp...
Today
$100K - $110K *
Champion client relationships and operational excellence as you manage a team dedicated to customer service. Oversee logistics processes, drive continuous improvement, and ensure effective communicati...
Today
$80K - $150K *
Champion client relations by managing a diverse portfolio, driving account growth, and delivering exceptional service, while identifying improvement opportunities to enhance client properties effectiv...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.