Service Desk Manager Jobs in Seattle, WA

Elevate customer experience by optimizing Zendesk for a scaling organization. Collaborate with leadership to enhance routing, AI tools, and workflows, ensuring efficient support operations and data-dr...

Join a team that's redefining workplace dynamics by integrating AI into daily operations. You'll drive strategic and tactical initiatives, enhancing employee capabilities and fostering a culture of co...

Unlock customer potential by driving engagement and satisfaction throughout their journey. Manage accounts, foster relationships, and ensure value realization to support retention and growth in a dyna...

Champion the implementation and support of Windows Server environments, ensuring optimal performance and security across diverse customer infrastructures while collaborating with technical teams and s...

Partner with us to enhance client relationships and optimize account management. Drive operational strategies, support sales pursuits, and collaborate with leaders to improve performance and transpare...

Empower customer satisfaction by managing complex programs, bridging engineering and supply chain teams, and ensuring operational excellence through effective governance and communication with enterpr...

Champion AI cybersecurity strategies by leading complex projects, advising executives, and ensuring alignment with client objectives. Drive innovation in governance and risk management while fostering...

Join us in redefining AI cybersecurity strategy as you lead complex projects, advise executives, and drive innovative solutions across diverse technical domains, ensuring robust governance and risk ma...

Lead the charge in shaping Identity and Access Management strategy, overseeing a 96-member team to enhance cybersecurity and compliance, while managing a $4M budget and aligning identity governance wi...

Transform customer experiences by providing expert Microsoft infrastructure support, focusing on Copilot and Microsoft 365. Collaborate with teams to diagnose issues, drive resolutions, and enhance se...

Join our team to provide advanced support as a Senior Network Engineer, overseeing complex issues across multiple technologies and enhancing network performance for diverse client environments. Drive...

Drive the deployment of healthcare technology across multiple VA facilities, coordinating projects and ensuring readiness. Collaborate with diverse teams to manage timelines, resolve issues, and deliv...

Unlock potential by driving new customer acquisition in healthcare. Engage C-suite leaders, champion innovative solutions, and lead complex sales cycles across AI and managed services to enhance patie...

Champion scalable deal operations by leading the Global Deal Desk, optimizing complex agreements across sales, finance, and legal. Drive AI integration to enhance workflows and ensure compliance while...

Champion a robust DevOps culture, leading a dynamic team while enhancing cloud infrastructure and processes for reliability, security, and cost efficiency. Drive innovation and accountability through...

Join a team that's building and leading a high-performing Business Development group. Drive prospecting strategies, enhance team performance, and collaborate with Sales and Marketing to accelerate pip...

Drive complex project implementations by leading cross-functional teams, managing deliverables, and ensuring compliance. Leverage Salesforce expertise to optimize processes and foster client relations...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Advance your career by leading IT engineering strategy and execution. Drive complex initiatives across infrastructure and networks while developing a high-performing team focused on reliability, secur...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a dynamic team as you oversee IT operations, user lifecycle management, and security for a growing organization. This hands-on role allows you to set standards and processes while serving as the...

Champion customer support by managing maintenance services and operations. Lead a team to ensure timely resolutions and enhance product performance while utilizing technical expertise and strategic pl...

Champion enterprise risk management strategies while leading diverse teams to mitigate risks and enhance operational excellence. Drive impactful communication and foster team growth in an ambiguous en...

Manage technology projects of low to medium complexity, ensuring successful delivery by coordinating with stakeholders, managing budgets, and mitigating risks while adhering to established methodologi...

Transform HR service delivery by leading ServiceNow HRSD engagements, optimizing AI solutions, and advising clients on strategic implementations while managing relationships with senior stakeholders a...