Service Desk Manager Jobs in New York, NY

Transform financial systems by leading a high-performing team to enhance Workday Financials, ensuring operational excellence and strategic alignment with business goals while driving continuous improv...

Lead and empower a dynamic sales team to drive revenue growth in the Leasing and Asset Management segment, focusing on strategic sales cycles and team development while collaborating cross-functionall...

Empower teams to deliver exceptional member experiences while driving operational excellence and fostering a culture of collaboration, innovation, and accountability in a dynamic retail environment...

Advance your career by leading complex enterprise implementations, driving customer adoption, and ensuring measurable value realization. Collaborate with cross-functional teams to operationalize solut...

Unlock your potential by leading transformative Workforce Access Management solutions. Drive enterprise-level access strategies, manage cross-functional teams, and enhance client relationships while d...

Empower enterprise clients by leading transformative Workforce Access Management solutions. Drive strategy, design, and delivery of secure access systems while managing teams and client relationships...

Drive identity and access management initiatives by administering IBM TIM, TAM, and LDAP systems. Oversee user lifecycle management, provisioning, and security integration to enhance enterprise securi...

Reimagine operational excellence by driving process improvements and data analytics across Managed and Professional Services. Collaborate with cross-functional teams to enhance workflows, implement AI...

Explore a management-level role driving AI transformation in Financial Services. Lead workstreams, engage with stakeholders, and design solutions across GenAI and ML use cases, ensuring impactful deli...

Transform the financial landscape by overseeing centralized business services, managing payroll operations, and leading a dedicated team to enhance efficiency and stakeholder satisfaction within a lar...

Join us to drive strategic relationships with enterprise customers, optimizing IGEL technology solutions. This hands-on role balances technical expertise with customer management, focusing on the Fina...

Support and optimize cloud-based contact center platforms, ensuring service availability and excellent customer experience. Collaborate with teams to troubleshoot complex issues and enhance operationa...

Innovate by driving real-time communications strategies and partner engagement. Shape impactful narratives during breaking news while building scalable programs that connect communications outcomes to...

Drive customer experience innovation by designing policies and journeys that enhance service efficiency, reduce repeat contacts, and integrate AI solutions, all while collaborating with engineering te...

Optimize customer experience by designing policies and journeys that enhance service efficiency. Collaborate with engineering to implement AI solutions and reduce repeat contacts, ensuring a seamless...

Lead the charge in providing advanced remote technical support for complex security systems. Serve as a senior technical authority, mentoring junior engineers and resolving critical issues across ente...

Transform the Windows desktop experience by engineering, deploying, and automating solutions for a global enterprise. Collaborate with cross-functional teams to ensure a secure, efficient, and user-fr...

Champion risk management excellence by leading governance initiatives, enhancing compliance frameworks, and fostering collaboration across teams to ensure operational integrity and strategic alignment...

Drive product innovation by owning a key area end-to-end, collaborating with teams to enhance client experiences and deliver measurable outcomes in a fast-paced, AI-driven environment...

Join a team that's redefining enterprise IT solutions by leveraging deep expertise to deliver tailored demos and innovative proposals, while collaborating cross-functionally to drive customer success...

Shape the future of sales technology by leading product vision and execution. Collaborate with teams to enhance efficiency, drive innovation, and deliver exceptional tools that improve the client jour...

Unlock potential by managing Genesys Cloud configurations and ensuring system integrity. Collaborate with teams to implement changes, troubleshoot issues, and maintain documentation for optimal contac...

Engage with complex customer accounts as a trusted advisor, driving adoption and optimization of solutions. Leverage technical expertise and strategic account management to enhance customer satisfacti...

Help us drive procurement transformation by leading strategic sourcing initiatives, enhancing operational models, and optimizing technology solutions to improve client efficiency and value chain perfo...

Empower organizations by leading sourcing and procurement transformations, enhancing efficiency and digital capabilities. Drive strategic initiatives, optimize operating models, and foster client rela...