Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Transform the customer experience by driving growth strategies for healthcare practices, coaching providers, and executing innovative initiatives for retention and revenue. Collaborate with leadership...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$158K - $218K *

Shape the future of IT transformation by leading complex projects, ensuring alignment across teams, managing risks, and driving successful outcomes in enterprise environments. Engage stakeholders and...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Lead the charge in managing agile teams through the SDLC, ensuring quality and collaboration while delivering enterprise applications that support national security missions. Drive project success by...

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$160K - $180K *

Accelerate client success by providing strategic oversight and driving business growth. Lead a diverse team to ensure exceptional service delivery and foster long-term relationships with key stakehold...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Drive strategic leadership for Lifecycle Management, enhancing market positioning and performance across Endpoint Lifecycle Management, Configuration Services, and Asset Recovery. Collaborate with cro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $180K *

Drive successful delivery of complex, multi-year programs in a dynamic environment. Collaborate with cross-functional teams to manage scope, budget, and timelines while ensuring client satisfaction an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $131K *

Drive Agile excellence as you lead cross-functional teams in delivering innovative products. Foster collaboration, remove barriers, and adapt practices to ensure smooth workflows in a dynamic environm...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Advance your career by leading strategic water projects across multiple states. Collaborate with diverse teams to enhance project delivery, mentor staff, and drive business development initiatives in...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Join a team that's dedicated to leading complex enterprise regulatory initiatives. This role balances project leadership with governance support, ensuring successful execution of cross-functional mand...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $130K *

Transform enterprise regulatory initiatives by leading complex projects and enhancing cross-functional collaboration. Drive strategic alignment, governance, and continuous improvement while mentoring...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Join our team to lead complex enterprise regulatory initiatives, ensuring strategic alignment and successful execution across cross-functional projects. Drive improvements in governance, reporting, an...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $115K *

Join a team that's dedicated to optimizing warehouse and transportation systems. Leverage your analytical skills to enhance operational efficiency and implement cutting-edge technology solutions that...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Join a dynamic team to elevate client success for enterprise partners, ensuring seamless onboarding and ongoing support. Drive engagement and satisfaction through tailored training and proactive relat...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $125K *

Transform data analytics initiatives by leading multiple projects, engaging stakeholders, and driving solutions from inception to delivery. Collaborate with technical teams to ensure alignment with mi...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$123K - $160K *

Lead the charge in delivering complex technical projects, guiding multidisciplinary teams through all phases from planning to operational support, while ensuring alignment with customer requirements a...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Grow your career by leading facility service operations, managing budgets, and enhancing client satisfaction while overseeing diverse trades and fostering a positive workplace culture...

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $400K *

Tackle strategic customer implementations and enhance internal initiatives by leading full lifecycle project delivery and coordinating cross-functional teams, leveraging deep SAP expertise and enterpr...

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$72K - $111K *

Lead the charge in managing a dynamic IT Service Desk, overseeing operations across shifts while ensuring top performance against SLAs and enhancing user experience through proactive problem managemen...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$72K - $111K *

Drive operational excellence by leading a service desk team, ensuring high-performance standards, and fostering continuous improvement while providing Tier 0/Tier I support for a large-scale, mission...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$88K - $154K *

Unlock potential by leading BIM initiatives and enhancing digital design processes for federal projects. Collaborate with teams to implement innovative technologies and ensure effective project delive...

4 days ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$110K - $115K *

Empower your career by managing enterprise accounts, driving customer success, and mentoring peers. Shape strategic relationships with C-suite stakeholders while leveraging data insights to enhance va...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Support our EMR and clinical applications projects by leading cross-functional teams, managing timelines, and ensuring successful implementation. Collaborate with stakeholders to enhance workflows and...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Tackle customer success on a large scale by creating a data-driven program. Oversee risk identification, engagement strategies, and operational workflows to enhance customer retention and streamline p...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Champion a data-driven Customer Success program that enhances retention, proactively identifies risks, and efficiently engages a diverse customer base through innovative workflows and analytics. Lead...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Transform clinical operations by leading complex technology initiatives. Collaborate with stakeholders to ensure successful project delivery from planning to activation, driving accountability and inn...

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.