Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$110K - $130K *

Grow your career with us as you lead complex workstreams, deliver innovative designs, and guide integrations, ensuring operational excellence and quality across teams while driving impactful project o...

Quebec, CARemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Elevate client success by owning onboarding from kickoff to go-live. Act as a trusted advisor, managing multiple projects in a fast-paced environment while ensuring clients maximize value from solutio...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in optimizing IT Services procurement by managing global teams, developing strategies, and driving commercial initiatives to enhance supplier performance and deliver actionable insight...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$95K - $115K *

Transform digital project management by overseeing innovative initiatives from concept to delivery, ensuring seamless execution and collaboration across teams while balancing creativity and technical...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Drive client success by managing strategic initiatives and relationships, ensuring revenue growth and satisfaction across a diverse portfolio. Collaborate with cross-functional teams to deliver innova...

Markham, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $150K *

Lead the charge in executive support and strategic sales initiatives, managing schedules, communications, and events for the EVP of Global Client Services. Drive efficiency and stakeholder engagement...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in managing client relationships within a dynamic team, ensuring exceptional service delivery and client retention while fostering strong internal and external partnerships in the Empl...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion client relationships by leading a dedicated team to deliver exceptional Employee Health & Benefits services, ensuring client satisfaction and retention while managing a diverse book of busine...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $115K *

Unlock your potential by leading multidisciplinary projects, fostering client relations, and driving excellence in delivery. Collaborate with diverse teams to enhance integrated solutions and support...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$122K - $184K *

Unlock potential by leading impactful ERP implementations in Higher Education. Drive client success through expert project management, stakeholder collaboration, and strategic planning while ensuring...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$122K - $184K *

Lead the implementation of Workday solutions in Higher Education, managing project lifecycles, fostering client relationships, and delivering results while ensuring adherence to budget and timelines...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$88K - $105K *

Join as a Technical Project Manager to lead IT project coordination, ensuring successful delivery through effective communication with clients and teams while fostering project management talent for f...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $194K *

Shape the future of digital solutions by leading technology delivery initiatives that enhance customer engagement and drive commercial growth across CRM and digital platforms, ensuring alignment with...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $194K *

Optimize the Services offer strategy by aligning global goals with local market needs. Drive growth through effective portfolio management, commercial activation, and cross-functional collaboration to...

Milton, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$169K - $228K *

Lead the charge in enhancing enterprise support by managing technical teams, driving process improvements, and fostering customer relationships to deliver exceptional service and solutions across dive...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $135K *

Lead the charge in delivering complex projects from initiation to close, ensuring alignment among stakeholders, effective risk management, and adherence to timelines while utilizing AI tools to enhanc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $120K *

Join us to lead SAP projects for federal clients, ensuring successful execution from initiation to closeout. You'll manage scope, schedule, and risk while driving performance and fostering stakeholder...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive senior delivery leadership in a fast-growing market, ensuring hands-on accountability for technology delivery. Collaborate with executive partners to streamline operations and enhance client rel...

Vancouver, BCIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Media

$70K - $101K *

Shape client success by building strong relationships with diverse stakeholders. Engage in virtual meetings to understand needs and recommend tailored solutions. Collaborate internally to enhance valu...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Business Services

$88K - $105K *

Partner with us to lead ICT and controls project delivery for hyperscale data centers. Manage full lifecycle from design to commissioning, ensuring seamless integration of network infrastructure and m...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $189K *

Empower your career as a Product Owner, leading strategic execution and collaborating with engineering teams to deliver high-impact software solutions. Drive backlog management, sprint operations, and...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$90K - $189K *

Empower our team as a Product Owner, leading strategic execution and collaboration with engineering to define features, manage backlogs, and ensure successful delivery of mission-critical software sol...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead the charge in building innovative care coordination products, driving strategy and execution across provider and payer segments. Collaborate cross-functionally to ensure alignment and deliver imp...

6 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $150K *

Empower customer relationships by identifying opportunities and delivering tailored solutions. Engage face-to-face with clients, leveraging your sales expertise to drive business growth and enhance sa...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $125K *

Elevate product strategy and delivery by leading a multidisciplinary team to ensure alignment with stakeholder needs and mission-critical outcomes in a fully remote environment...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.