Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
$125K - $150K *
Join a team that's dedicated to client satisfaction and project governance. As an Integration Program Manager, you'll oversee complex projects, drive service initiatives, and build strong relationship...
5 days ago
Digital Customer Experience Manager
$95K - $115K *
Lead the charge in optimizing digital customer experiences across web and mobile platforms. Collaborate with cross-functional teams to enhance user journeys, drive revenue growth, and improve customer...
3 weeks ago
$100K - $182K *
Join a team that's dedicated to transforming business needs into innovative software solutions. Collaborate with clients and developers to ensure high satisfaction and successful adoption while advanc...
2 weeks ago
$95K - $149K *
Transform our DevOps capabilities by enhancing CI systems and cloud infrastructure. Collaborate with engineering teams to improve reliability and efficiency in build/test environments across AWS and A...
3 weeks ago
$150K - $180K *
Lead transformative CX AI delivery initiatives, managing a $15-20M portfolio. Collaborate with cross-functional teams to drive measurable outcomes, stabilize programs, and foster client relationships...
1 week ago
$150K - $180K *
Lead transformative CX AI delivery initiatives, managing a diverse portfolio to drive measurable outcomes. Collaborate with client executives, optimize delivery models, and mentor teams to ensure succ...
1 week ago
$150K - $180K *
Accelerate progress at the forefront of CX AI delivery, leading complex programs to measurable outcomes. Manage a diverse portfolio, drive client engagement, and foster innovation in AI-driven solutio...
1 week ago
$150K - $180K *
Transform client experiences by leading AI-driven contact center solutions. Manage a diverse portfolio, ensuring delivery excellence and strategic growth while mentoring a high-performance team in a d...
1 week ago
$150K - $180K *
Oversee the delivery of complex CX AI programs, ensuring measurable outcomes and client satisfaction. Lead a multidisciplinary team, manage a $15-20M portfolio, and drive growth through strategic part...
1 week ago
$150K - $180K *
Join a dynamic team to lead CX AI delivery, transforming complex programs into measurable outcomes. Manage a $15-20M portfolio, drive client engagement, and foster innovation in AI-driven customer exp...
1 week ago
$69K - $98K *
Lead a dynamic team to enhance client service delivery in Investment Management. Drive performance through coaching, collaboration, and strategic improvements while ensuring compliance and operational...
2 days ago
Senior Manager, Internal Audit
$100K - $205K *
Manage a team of consultants overseeing SOX and NI52-109 processes. Provide strategic guidance on internal controls, risk management, and governance while ensuring client satisfaction and project prof...
Reposted 2 weeks ago
$108K - $130K *
Unlock potential by leading requirements management for technology integration initiatives, ensuring alignment with mission goals and operational priorities while facilitating stakeholder engagement a...
3 weeks ago
Senior Manager - Site Tech Analyst
$110K - $130K *
Collaborate with diverse teams to deliver technology solutions, manage risks, and enhance operational support at the site level, ensuring alignment with strategic goals and continuous improvement in a...
3 days ago
Program Manager / Delivery Lead- EXIM
$110K - $130K *
Drive the modernization of a mission-critical platform, ensuring seamless delivery, stakeholder coordination, and Agile governance throughout the project lifecycle while maintaining operational contin...
1 week ago
Sr. / Principal IT Client Service Manager
$83K - $139K *
Champion client relationships by translating business needs into actionable IT initiatives, ensuring high satisfaction and superior user experience through strategic consulting and operational managem...
Today
Program Manager, Shared Services, Central RME
$83K - $145K *
Accelerate progress at the forefront of program management, leading cross-functional teams to drive strategic initiatives and enhance operational excellence through effective communication and data-dr...
1 week ago
$84K - $105K *
Champion customer success by managing a shared portfolio, delivering proactive support, and driving product adoption. Collaborate across teams to ensure seamless experiences and document outcomes for...
1 week ago
$85K *
Champion customer success by consulting dealerships to maximize value from Dealerware. Drive revenue retention through proactive relationship management, business reviews, and strategic upselling whil...
3 weeks ago
Senior Manager, AML Managed Services
$155K - $306K *
Lead the charge in designing compliant operating models for AML services, collaborating across teams to enhance financial crime compliance processes and technology while ensuring high-quality delivery...
6 days ago
Senior Manager, AML Managed Services
$155K - $306K *
Join a dynamic team to lead AML Managed Services, ensuring compliance and quality across complex engagements. Collaborate with cross-functional teams to design scalable solutions that mitigate financi...
6 days ago
Senior Manager, AML Managed Services
$155K - $306K *
Champion compliance excellence by leading AML Managed Services engagements, driving risk assessment, and enhancing financial crime processes. Collaborate across teams to deliver high-quality solutions...
6 days ago
Senior Manager, AML Managed Services
$155K - $306K *
Shape the future of financial crime compliance by leading AML Managed Services. Collaborate across teams to design compliant operating models, assess risks, and enhance client outcomes through innovat...
6 days ago
Senior Manager, AML Managed Services
$155K - $306K *
Lead the design and execution of AML Managed Services, ensuring compliance and quality across teams. Collaborate with stakeholders to assess risks, enhance processes, and deliver scalable solutions th...
6 days ago
Senior Manager, AML Managed Services
$155K - $306K *
Lead the charge in designing compliant operating models for AML Managed Services, collaborating across teams to enhance financial crime compliance processes and deliver scalable solutions that meet re...
6 days ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.