Service Delivery Manager Jobs in Washington, DC

Join us to transform customer service solutions! Utilize your expertise to optimize support operations, leverage technology, and lead strategic initiatives that enhance the customer experience while d...

Lead managed services operations to enhance enterprise IT and cybersecurity for the Army National Guard. Ensure compliance with SLAs, analyze service performance, and support incident management acros...

Join a team that's committed to delivering effective data management solutions. You will lead operations for satellite imagery processing and ensure data integrity while fostering communication with c...

Lead agile delivery by facilitating ceremonies, coaching teams, and removing blockers to enhance collaboration between internal and vendor engineering teams while ensuring a focus on continuous improv...

Champion customer success and user support operations, driving strategy and governance for the War Data Platform. Engage stakeholders, improve service delivery, and enhance user experiences across all...

Lead the charge in customer success and operations within the War Data Platform, enhancing mission outcomes through effective stakeholder engagement, service delivery, and user support strategies acro...

Transform the user support landscape by leading customer success strategies and engaging stakeholders across multiple military commands to enhance the operational effectiveness of the War Data Platfor...

Shape exceptional customer experiences by driving success for enterprise clients in the Risk & Fraud sector. Contribute your strategic insight and deep product knowledge to enhance customer relationsh...

Lead the charge in Agile release management, coordinating cross-functional teams to ensure predictable delivery and efficient processes, while fostering collaboration and stakeholder engagement for mi...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Coordinate and facilitate project execution for complex programs by analyzing data and trends, developing project schedules, and collaborating with cross-functional teams to ensure timely delivery of...

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

Accelerate progress at managing multiple projects while guiding teams towards success. Collaborate with clients and stakeholders to ensure alignment, drive process improvements, and uphold project sta...

Elevate project outcomes by managing a pivotal federal IT contract, guiding teams through full project lifecycles, overseeing resource allocation, risk management, and stakeholder communication to ens...

Join a team that's dedicated to managing federal IT projects, overseeing the full project lifecycle, ensuring deliverables meet quality standards, aligning technical solutions with business needs, and...

Drive the growth of AWS Private Pricing through product lifecycle management, enhancing tools and user experience. Collaborate with stakeholders to innovate solutions that meet customer needs in a fas...

Lead strategic planning initiatives to align enterprise operations with mission goals. Oversee data management and report development, guiding junior analysts in executing IT-to-business roadmaps and...

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

Shape the future of product marketing by crafting strategic campaigns and insights that drive growth and enhance sales enablement. Collaborate cross-functionally to ensure messaging resonates and acce...

Lead the creation and execution of innovative product marketing strategies, focusing on omnichannel campaigns that resonate with target audiences and drive adoption while empowering sales teams with i...

Lead the governance and program management efforts for a global product portfolio, enhancing visibility, consistency, and cross-functional collaboration to foster profitable growth and capitalize on c...

Lead strategic program management efforts by providing expert guidance in financial, technical, and risk management while ensuring alignment with key organizational priorities and objectives...

Join a team that's leading contract management efforts across North America. Oversee the contract lifecycle, ensure compliance, and drive process improvements while collaborating with cross-functional...

Lead the implementation and administration of ServiceNow solutions, driving positive impact in secure environments. Collaborate with cross-functional teams to enhance workflows and deliver innovative...

Transform the future as a Technical Project Manager overseeing cloud-based API projects. Lead teams in an Agile environment, ensuring projects meet scope, deadlines, and quality standards while optimi...