Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$137K - $209K *

Join a team that's shaping the future of product demand strategy. Drive pipeline and revenue for innovative products through strategic leadership and agile marketing initiatives. Collaborate closely w...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $145K *

Join a team that's advancing oncology solutions by managing global clinical trials. Lead project execution from protocol development to study closeout, ensuring quality and compliance while fostering...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion the digital experience by optimizing user flows, managing web content, and enhancing conversion strategies to drive engagement and pipeline growth for a leading B2B SaaS platform...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$210K - $250K *

Shape the future of healthcare delivery by leading operations in denials resolution and payment compliance. Drive performance, quality, and financial outcomes while building a high-performing team and...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $95K *

Unlock potential by navigating complex transportation claims with expertise, ensuring resolution while collaborating with clients, attorneys, and medical providers to uphold regulatory standards in a...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive strategic client relationships and operational excellence for global healthcare accounts, ensuring optimal service delivery and exceeding performance targets through proactive solutions and coll...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$99K - $144K *

Transform workforce strategies by leading enterprise-level compensation initiatives. Collaborate across HR and business teams to drive impactful change, utilizing data analysis and project management...

Somerville, MARemote

1 week ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$100K - $120K *

Lead client engagement and implementation strategies to drive adoption and maximize value from Managed Services. Foster partnerships, optimize workflows, and ensure long-term client success through ef...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$140K - $170K *

Champion the future of customer engagement by leading lifecycle marketing strategies. Drive retention and loyalty through data-driven personalization across multiple channels, maximizing customer life...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $115K *

Grow and lead a high-performing BDR team, driving pipeline success through strategic coaching and data-driven insights. Collaborate cross-functionally to optimize sales processes and ensure seamless h...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Lead and develop engineering teams focused on clinical data integration and insights. Drive the direction of data pipelines and ensure impactful, equitable health outcomes through effective collaborat...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $90K *

Pioneer a transformative Donations Management Team, ensuring accurate, secure processing of charitable contributions while leading staff, establishing operational standards, and enhancing donor servic...

Towson, MDRemote

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$70K - $120K *

Champion strategic initiatives to enhance sales development and marketing operations, driving growth through data-driven insights and cross-functional collaboration. Optimize processes and implement s...

California City, CARemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Explore innovative strategies for organizational change management, driving successful project transitions and integrating emerging technologies while ensuring effective communication and collaboratio...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Transform the user experience and operational workflows in a complex two-sided marketplace. Lead product initiatives that enhance clinician and district interactions, streamline processes, and drive i...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Drive successful delivery of mission-critical communication projects by leading cross-functional teams, managing timelines and budgets, while ensuring stakeholder satisfaction and quality assurance...

RemoteRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$87K - $123K *

Empower your career by collaborating with a dynamic team to drive innovative solutions and enhance operational efficiency across diverse projects. Join us in making a meaningful impact while advancing...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Transform product strategy for integrations in Employer Services, driving innovation and connectivity. Collaborate with partners to enhance client experiences and develop scalable solutions that meet...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $175K *

Transform product readiness and adoption through strategic change management and analytical insights. Collaborate with cross-functional teams to ensure seamless deployment and continuous improvement o...

Denver, CORemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $198K *

Lead the transformation of 1LMX product solutions across the enterprise, collaborating with stakeholders to align capabilities with business needs, manage risks, and ensure successful deployment while...

Three Rivers, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $110K *

Lead the charge in delivering impactful events by overseeing registration operations and leveraging technology. Collaborate with teams to enhance attendee experiences and ensure seamless execution of...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$92K - $154K *

Champion end-to-end program delivery for rack integration operations, ensuring seamless production scheduling, materials coordination, and quality assurance while collaborating with cross-functional t...

North Carolina, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $105K *

Contribute to the development and support of advanced missile systems as a systems engineer. Collaborate with cross-functional teams to enhance the capabilities of critical defense technologies while...

Pittsfield, MARemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $136K *

Join a team that's redefining customer experience by translating complex business needs into actionable technical requirements, ensuring seamless integration across platforms and delivering innovative...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Transform the landscape of healthcare services by leading a national team, driving strategic initiatives, and ensuring compliance while enhancing patient admissions and marketing efforts across divers...

Concord, NHRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.