Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$130K - $145K *

Lead the charge in driving client success and commercial growth by managing strategic relationships, identifying upsell opportunities, and ensuring client satisfaction across a diverse portfolio in th...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$84K - $124K *

Join a passionate team as a Partner Success Manager, driving retention and growth for accounting partners through strategic success planning and tailored growth solutions, while connecting partner nee...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $117K *

Lead and develop a high-performing remote team of rehabilitation specialists, providing expert guidance on complex cases and promoting evidence-informed practices to enhance rehabilitation and return...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $155K *

Drive strategic growth by leading data-driven pricing initiatives, collaborating with stakeholders to refine business strategies, and ensuring operational excellence through continuous improvement and...

Bentonville, ARRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$73K - $102K *

Lead ERP customization and implementation efforts, collaborating with stakeholders to align business needs with technical solutions. Drive project governance, manage client relationships, and ensure c...

RemoteRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $185K *

Champion client engagement success by overseeing RWD project delivery, ensuring operational efficiency, and maintaining strategic communication across teams to foster long-term client satisfaction and...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$137K - $245K *

Shape the future of physical operations by driving AI-powered product innovation. Collaborate across teams to identify customer needs, prototype solutions, and deliver impactful products that enhance...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $245K *

Lead the charge in driving strategic initiatives and product innovation within the Telematics Business Unit, enhancing core offerings and exploring new market opportunities through hands-on collaborat...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

United StatesRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$87K - $157K *

Lead the charge in managing complex, large-scale programs and projects, ensuring strategic objectives are met through effective planning, execution, and cross-functional collaboration. Drive success b...

Missouri, USRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $216K *

Lead the charge in shaping technical solutions for complex partner engagements across multiple regions. Drive product adoption, mentor a high-performing team, and enhance strategic partnerships to acc...

Hoboken, NJRemote

4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$156K - $234K *

Transform global MSP marketing by leading strategy, driving partner engagement, and executing campaigns. Collaborate with regional teams to enhance pipeline and revenue while ensuring effective partne...

Connecticut, USRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Lead the implementation of safety programs across multiple wind and solar project sites, ensuring compliance and promoting a safe work environment for all team members and contractors. Collaborate wit...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $109K *

Advance the future of Building Information Modeling by leading BIM strategies, ensuring model quality, and mentoring teams. Drive innovation through technology initiatives and enhance project delivery...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$120K - $145K *

Advance product strategy by leading a team of Product Owners to deliver scalable solutions. Champion Agile practices and connect business needs with operational objectives in partnership with key stak...

Morrisville, NCRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Support client success by optimizing cloud monitoring and system performance. You will proactively oversee infrastructure reliability, leveraging Dynatrace and automation to enhance operational excell...

CanadaRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$195K - $235K *

Unlock transformative potential as a senior client-facing leader, driving strategic delivery and fostering executive relationships. Shape frameworks, mentor talent, and navigate complex stakeholder dy...

CanadaRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$105K - $171K *

Lead the charge in optimizing analytics strategies to drive business growth, leveraging data insights to enhance customer experiences and inform strategic initiatives across a dynamic, fast-paced envi...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$145K - $225K *

Lead the charge in software development, driving innovation and collaboration across teams. Oversee strategic planning and team development to enhance product quality and efficiency, while fostering a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $215K *

Take ownership of post-launch success for TMC partners, ensuring effective training, timely migrations, and sustained growth. Collaborate with teams to resolve issues and drive expansion, while managi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Manage clinical operations for low to moderate complexity studies, ensuring timely delivery of clean data while adhering to quality and budget expectations. Collaborate with teams to meet project goal...

North Carolina, USRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$76K - $119K *

Champion innovative solutions in feed mill operations by defining and prioritizing software capabilities. Collaborate with cross-functional teams to enhance product performance and customer satisfacti...

Amarillo, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$154K - $260K *

Develop AI-driven workflows to enhance CI/CD systems, ensuring safe, efficient software delivery. Collaborate with teams to reduce tech debt and improve production reliability while scaling engineerin...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$99K - $124K *

Unlock potential by driving the creation and maintenance of Gainsight CSP content, ensuring seamless integration across marketing and RevOps. Lead quality assurance, collaborative workflows, and repor...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Drive the evolution of our product operations by designing and implementing systems that enhance team efficiency, visibility, and collaboration. You'll empower product managers and shape the future of...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.