Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$94K - $151K *

Shape the future of enterprise strategy by leading a diverse portfolio of programs and initiatives. Collaborate with cross-functional teams to drive measurable business value and ensure alignment with...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$200K - $220K *

Empower the future of financial operations by mastering money movement, ensuring seamless transactions and transparency. Collaborate with cross-functional teams to drive product success and enhance cl...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Collaborate with customers to enhance their experience by providing technical support and strategic insights while actively engaging with sales, product, and engineering teams to drive customer succes...

New York, NYRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$103K - $115K *

Lead and enhance IT support services, ensuring efficient incident management and asset lifecycle oversight. Drive team performance and service excellence while collaborating with cross-functional part...

Utah, USRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$149K - $149K *

Architect innovative technical solutions by analyzing business needs, assessing current systems, and implementing effective designs to enhance operational efficiency and support strategic goals...

United StatesRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $144K *

Optimize large-scale building automation projects by leading cross-functional teams, managing budgets, and ensuring client satisfaction. Drive innovative strategies for execution and risk management i...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$160K - $200K *

Drive innovation by designing and developing scalable backend services, collaborating closely with engineering teams to enhance platform performance and reliability while mentoring junior developers a...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Drive IT quality and compliance initiatives, managing audits and ensuring adherence to regulatory standards. Collaborate with global teams to enhance operational performance and support career develop...

Durham, NCRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $155K *

Lead the charge in managing complex technology projects, ensuring alignment with strategic goals. Foster team development, drive operational excellence, and enhance stakeholder communication to delive...

Bentonville, ARRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform client success by architecting innovative, scalable solutions. Collaborate with cross-functional teams and C-level executives to deliver high-performance projects in a fast-paced environment...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $170K *

Shape the success of enterprise health systems by leading full implementations. Collaborate cross-functionally to manage project lifecycles, mitigate risks, and ensure smooth transitions to customer s...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$178K - $319K *

Explore the potential of AI/ML to revolutionize supply chain efficiency. Collaborate across departments to optimize logistics and inventory management. Drive impactful solutions using cutting-edge mod...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Engage with healthcare and life sciences organizations to drive sales growth. Own the full sales cycle, from prospecting to closing, while building relationships with key stakeholders and expanding ac...

RemoteRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate your career by leading market growth strategies, driving revenue, and building high-performing sales teams. Leverage market insights and analytics to identify opportunities and execute acti...

Cleveland, OHRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $100K *

Join a dynamic team as a Technical Success Manager, driving customer engagement and adoption of cybersecurity solutions. Collaborate with stakeholders to ensure seamless integration and measurable out...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $130K *

Shape the future of vendor management by overseeing supplier relationships, ensuring compliance, and driving process improvements. Collaborate cross-functionally to enhance procurement practices and s...

Bentonville, ARRemote

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Lead the charge in developing next-gen data platforms, driving strategic insights and AI solutions. Oversee data architecture, governance, and quality, while mentoring a high-performing team to foster...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Telecommunications & Hardware

$115K - $130K *

Partner with us to enhance IT infrastructure for the Air National Guard, providing vital remote and on-site support across the U.S. This role involves installation, troubleshooting, and maintenance of...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Deliver leadership and governance for global clinical study management, ensuring projects meet timelines and budgets while fostering collaboration and operational excellence across teams and stakehold...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive customer success by managing executive relationships, advocating for clients, and leveraging HCM expertise to enhance outcomes. Collaborate with teams to identify growth opportunities and ensure...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $172K *

Unlock potential by leading product initiatives for 360e Facility Coding, collaborating with diverse teams to enhance customer experiences and drive business value through innovative solutions and eff...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$204K - $330K *

Transform security operations by leading a dynamic Product Security team. Drive risk-based strategies, empower engineering teams, and enhance security posture through automation and collaboration. Sha...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate product management by leading the evolution of legacy and cloud solutions. Drive customer adoption, improve outcomes, and enhance user experience while collaborating with cross-functional tea...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$185K - $210K *

Lead the charge in transforming TMC implementations by defining processes, configuring platforms, and training teams to ensure seamless transitions and rapid go-lives across multiple projects simultan...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $202K *

Join a team that's redefining product management in the fast-paced cloud services sector. Collaborate with customers to shape innovative solutions, analyze market trends, and drive product strategy fo...

Morrisville, NCRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.