Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$90K - $136K *

Empower customer success by managing post-sales relationships, driving onboarding, and fostering product adoption. Collaborate cross-functionally to enhance customer experience and ensure revenue rete...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $182K *

Unlock potential by joining a collaborative team dedicated to delivering exceptional accounting and consulting services to Tribal governments, enhancing client relationships and driving impactful solu...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$95K - $115K *

Elevate customer success by managing accounts to drive value realization, ensuring technology adoption, and achieving renewal and expansion targets through strategic insights and collaboration with sa...

RemoteRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Contribute to the success of multiple clinical research sites by leading operations, ensuring compliance with regulations, and fostering team development to enhance patient care and operational excell...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Champion strategic HR initiatives by partnering with Finance and Legal teams to enhance talent management, organizational design, and employee engagement, driving impactful people strategies that alig...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's enhancing ServiceNow integrations through eBonding solutions. Leverage your expertise in scripting and integration tools to build and support seamless connections between ServiceNow...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $110K *

Lead the charge in expanding and optimizing a statewide clinical placement system, fostering partnerships with healthcare providers and educational institutions to enhance California's healthcare work...

California, USRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Lead the charge in optimizing project management processes for a VHA client team. Utilize your expertise to enhance strategic planning, decision-making, and execution while collaborating with senior s...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$180K - $200K *

Accelerate progress at regional Professional Services by leading teams, driving growth and quality in consulting engagements while fostering strategic partnerships and developing innovative service of...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$132K - $150K *

Elevate the Technical Support transformation by driving strategic initiatives across Customer Experience. Own the execution of comprehensive plans, manage vital partnerships, and ensure success throug...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $125K *

Drive business growth by leveraging industry expertise and relationships to acquire new clients in the manufacturing sector. Collaborate with teams to develop strategic sales plans and enhance client...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$179K - $341K *

Lead the transformation of workforce strategies by partnering with executives to implement AI and automation solutions, guiding clients through actionable roadmaps and measurable outcomes across the e...

Dallas, TXRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by joining a dynamic team as a Sr. Product Owner, driving AI-enabled solutions across product portfolios. Collaborate with stakeholders to enhance customer value and modernize busi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $250K *

Shape the future of enterprise sales by mastering value propositions, cultivating relationships, and driving revenue growth through strategic approaches and collaboration with internal teams and partn...

California, USRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Unlock potential by mastering strategic sales approaches and cultivating relationships with customers. Drive revenue growth through tailored solutions, collaboration with internal teams, and active pa...

California, USRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Pioneer strategic sales initiatives to exceed revenue goals by cultivating relationships with clients and leveraging SHI's comprehensive solutions. Collaborate with teams to identify opportunities and...

New Jersey, USRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $250K *

Unlock potential by mastering strategic sales approaches to exceed revenue goals. Cultivate relationships with customers, identify opportunities, and collaborate with teams to deliver tailored solutio...

Arizona, USRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$71K - $96K *

Optimize technical documentation processes for the Solid Rocket Motor program, ensuring accuracy and compliance. Collaborate with engineering teams to gather data, maintain product information, and pr...

Huntsville, ALRemote

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Join a dynamic team driving strategic project initiatives with cross-functional collaboration, managing complex programs to achieve company goals while optimizing efficiency and enhancing organization...

Ontario, CARemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$88K - $106K *

Empower customer success by managing a portfolio of accounts, driving product adoption, and ensuring account health. Build trusted relationships and coordinate renewals while leveraging insights to en...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $180K *

Drive strategic relationships and data-driven insights to enhance supplier engagement, foster customer success, and propel business growth in a dynamic environment while mentoring a high-performing te...

Bentonville, ARRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $150K *

Unlock your potential by leading high-stakes proposals for public agencies in the rail and transit sector. Drive strategy, mentor teams, and craft compelling narratives to elevate project pursuits and...

New York, NYRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$112K - $147K *

Lead a high-performing team to optimize Core HCM (Workday) and HR solutions. Collaborate across functions to enhance employee experience and deliver strategic initiatives aligned with business goals...

Seattle, WARemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$194K - $266K *

Champion patient engagement strategies by leading a dynamic team focused on optimizing recruitment and retention across clinical trials. Drive performance, enhance collaboration, and ensure successful...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Advance your career as you drive success for enterprise clients through strategic onboarding and proactive account management. Build strong relationships and ensure maximum value in a dynamic, fast-pa...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.