Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$95K - $114K *

Join a dynamic team to design and optimize data systems for AI/ML applications, enhancing Navy IT operations. Collaborate with engineers to ensure reliable data processing and support mission-critical...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $196K *

Champion a proactive safety culture by leading safety, health, and environmental activities for a major industrial infrastructure project. Oversee contractor performance, conduct inspections, and ensu...

United StatesRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $135K *

Lead the charge in managing high-severity, complex insurance claims, focusing on EPL and Professional Liability. Serve as a subject matter expert, ensuring compliance and strategic resolution while ad...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K *

Lead the charge in safeguarding and risk management for behavioral health services, ensuring compliance with regulatory frameworks while driving user satisfaction and engagement through strategic coll...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $199K *

Champion client success by driving Professional Services sales and revenue generation. Collaborate across North America to enhance client relationships and maximize value through effective solution im...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $136K *

Transform fleet maintenance operations by leading strategic initiatives, optimizing performance, and ensuring compliance across multiple locations. Drive efficiency and reliability while fostering a c...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Transportation

$125K - $250K *

Shape the future of global sales strategy by leading initiatives that drive partner growth and sales enablement. Collaborate with cross-functional teams to optimize processes, enhance capabilities, an...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$110K - $130K *

Unlock your potential as you manage key accounts, drive sales growth, and enhance customer relationships. Collaborate with a talented team to position innovative technologies and maintain market leade...

Texas, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead and develop a multidisciplinary engineering team, driving innovation and product development while ensuring quality and efficiency in facility design and technical support for sales initiatives...

Texas, USRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Join a team that's dedicated to delivering exceptional IT infrastructure projects. As a Senior Project Manager, you'll oversee project execution, ensuring client satisfaction and adherence to best pra...

New Mexico, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $140K *

Lead a dynamic team in ensuring optimal performance of mission-critical data centers. Drive service operations, enhance customer satisfaction, and foster team development while managing budgets and im...

Selman City, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$135K - $166K *

Drive our end-to-end Lifecycle strategy and customer communications journey, leveraging data and AI to enhance engagement across multiple channels. Collaborate cross-functionally to optimize conversio...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $95K *

Grow your career with a dynamic team, managing post-sales operations for key customers. Leverage your expertise in coordinating production schedules and delivery, ensuring alignment with customer need...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Accelerate your career by driving brand awareness and demand generation through innovative marketing strategies in a dynamic consulting environment. Collaborate with cross-functional teams to enhance...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Staffing

$88K - $105K *

Lead the charge in managing complex projects for clients, ensuring seamless execution from initiation to completion. Collaborate across teams, facilitate discussions, and deliver exceptional experienc...

Michigan, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$136K - $171K *

Pioneer clinical trial excellence by leading operational planning and execution. Collaborate cross-functionally to ensure compliance, quality, and timely delivery of clinical studies while mentoring j...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Empower growth and clinical excellence as a leader in home dialysis, driving strategic initiatives, fostering partnerships, and enhancing patient care through innovative education and operational over...

Worcester, MARemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$110K - $135K *

Engage with stakeholders to deliver innovative defense tech solutions. As the Product Owner, you'll prioritize product backlogs and drive user stories to completion while ensuring alignment with strat...

Ontario, CARemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$140K - $180K *

Transform identity governance at scale by leading the SailPoint ISC platform. Drive strategy, architecture, and compliance across global operations while collaborating with cross-functional teams to e...

Brooklyn, NYRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$135K - $160K *

Contribute to the vision and strategy of AI-powered products, managing their lifecycle and delivery. Leverage AI tools for decision-making and mentor fellow Product Managers to enhance team capabiliti...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Champion the vision and strategy for AI-powered products, driving their roadmap and delivery while mentoring peers. Leverage AI tools to enhance decision-making and product lifecycle management, ensur...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $95K *

Contribute to the efficiency of IT operations by supporting infrastructure, troubleshooting issues, and mentoring staff. Collaborate in a fast-paced environment to enhance technical capabilities and e...

New York, NYRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$158K - $208K *

Innovate the future of our enterprise SaaS platform by defining product strategy, driving customer value, and collaborating with cross-functional teams to enhance user experiences and achieve growth o...

Waterloo, ONRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$121K - $164K *

Champion a team of analysts to enhance enterprise infrastructure services, ensuring reliable support and operational excellence. Collaborate with cross-functional teams to align priorities and drive c...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead and optimize the performance of ABB Medium Voltage systems at a key LNG site, ensuring operational stability, direct technical support, and maintaining strong customer relationships through effec...

Texas, USRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.