Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$160K - $200K *

Shape the future of our web strategy by leading a cross-functional team to optimize user experience, drive demand generation, and enhance web performance. Your expertise will transform our website int...

RemoteRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $132K *

Take ownership of multiple projects across various phases in financial services, ensuring timely delivery, budget adherence, and stakeholder satisfaction while leading cross-functional teams and drivi...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's dedicated to enhancing healthcare reporting through Epic tools. Collaborate with stakeholders to gather requirements, design reports, and provide support, ensuring successful projec...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$140K - $160K *

Unlock potential by leading hardware integration projects from prototype to deployment. Collaborate with cross-functional teams to ensure product viability in real-world environments while managing ri...

San Francisco, CARemote

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$164K - $174K *

Transform financial reporting by leading a high-performing team, ensuring compliance and accuracy in U.S. GAAP statements, while driving process improvements and digital initiatives to enhance operati...

Holbrook, NYRemote

Today

  •   8 - 10 years exp.  •   Food & Beverages

$91K - $163K *

Drive product innovation by managing card products throughout their lifecycle, enhancing revenue, customer experience, and operational efficiency while navigating cross-functional partnerships in a dy...

Eden Prairie, MNRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$100K - $160K *

Elevate your career by leading the start-up and commissioning of critical power systems for large-scale data centers. Drive project success through effective planning, execution, and stakeholder manag...

Arizona, USRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$200K - $250K *

Drive transformative enterprise sales by pioneering BGO's AI-first strategy. As the first seller, you'll build a robust pipeline, shape the sales playbook, and establish BGO as a leader in innovative...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Drive the development of AI-native solutions, designing robust agentic systems and workflows while closely collaborating with SMEs to enhance real user value through effective feedback mechanisms and...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$92K - $160K *

Contribute to transforming retirement solutions by leading product discovery, defining features, and driving successful launches. Collaborate with cross-functional teams to enhance digital experiences...

Massachusetts, USRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$109K - $165K *

Build strong relationships at a leading IoT company, guiding enterprise customers through deployment and adoption of innovative solutions. Collaborate cross-functionally while driving customer success...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $110K *

Contribute to the success of pharmaceutical programs by managing client relationships, overseeing daily operations, and driving performance. Collaborate cross-functionally to ensure program execution...

RemoteRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower customer success by leading a dynamic team across the Americas, enhancing client relationships, driving product adoption, and championing customer feedback to influence strategic direction and...

Dallas, TXRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $173K *

Drive growth and profitability by managing complex dealer relationships, executing strategic initiatives, and collaborating across teams to enhance portfolio performance and customer satisfaction whil...

Jacksonville Beach, FLRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$154K - $221K *

Lead the charge in shaping the sales engineering team for core solutions, driving revenue growth through strategic partnerships and innovative problem-solving in a dynamic environment...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Champion transformative solutions as an IT Business Analyst, driving strategic vision across departments. Collaborate closely with stakeholders to enhance business information systems and optimize pro...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Join a team that's dedicated to delivering exceptional project outcomes by overseeing the entire project lifecycle. Utilize your leadership and communication skills to ensure projects are completed on...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$109K - $164K *

Drive advanced digital forensics and incident response initiatives while mentoring a skilled engineering team. Leverage deep technical knowledge to enhance operational capabilities and ensure exceptio...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$116K - $159K *

Lead and transform complex incident response and digital forensics engagements, ensuring client satisfaction while mentoring team members and enhancing service offerings in a dynamic cybersecurity env...

Toronto, ONRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $151K *

Take ownership of the Knowledge & Enablement function, driving strategy and execution to enhance self-service effectiveness and agent performance. Collaborate with cross-functional teams to ensure imp...

CanadaRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Drive the performance and scalability of next-gen networks by designing, deploying, and maintaining complex infrastructure. Collaborate with diverse teams to deliver optimal solutions, while mentoring...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$115K - $130K *

Unlock your potential by providing expert SAP EWM support, resolving complex issues, and enhancing system performance. Collaborate with teams, mentor junior consultants, and drive improvements to ensu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $171K *

Drive strategic initiatives to enhance renewals performance, boost recurring revenue, and improve customer retention. Collaborate with cross-functional teams to translate business strategies into acti...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $110K *

Lead the charge in deploying advanced SVX devices and AI workflows, managing multi-site programs, and ensuring seamless integration of technologies to enhance public safety solutions while driving sta...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.