Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$110K - $130K *

Elevate customer success by guiding global clients through their quantum journey. Collaborate cross-functionally to ensure seamless onboarding, drive engagement, and maximize value from our advanced s...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform clinical operations by leading a dynamic team, ensuring high-quality trial management, and driving innovation through technology and AI solutions. Foster collaboration and accountability whi...

RemoteRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$192K - $266K *

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$80K - $95K *

Develop and nurture partnerships with school districts to drive product adoption, enhance customer success, and ensure long-term retention through strategic implementation and proactive engagement...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $190K *

Champion project delivery and financial management within the Enterprise Data portfolio. Lead cross-functional teams to ensure timely execution, effective communication, and risk mitigation while prep...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$180K - $370K *

Unlock potential by leading a dynamic team of technical sales professionals to deliver innovative solutions. Engage with clients to drive results, enhance collaboration, and optimize sales strategies...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$69K - $100K *

Empower quality care by managing and evaluating behavioral health service requests, utilizing critical judgment in decision-making. Collaborate with multidisciplinary teams to enhance service delivery...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $206K *

Join a team that's driving mission success through innovative program planning. Collaborate across functions to develop and maintain schedules, ensuring on-time, in-budget delivery of complex projects...

Fort Worth, TXRemote

5 days ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$85K - $100K *

Join a dynamic team to drive the development and optimization of digital eCommerce platforms, ensuring alignment with business goals while fostering innovation and collaboration across cross-functiona...

Richmond Hill, ONRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Unlock potential by managing the entire customer lifecycle, from integration to renewal. Collaborate with cross-functional teams to enhance client relationships and drive account growth, ensuring a wo...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Drive revenue growth by managing mid-market customer accounts, enhancing relationships, and identifying upsell opportunities. Collaborate with cross-functional teams to ensure customer success and max...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

Engage in leading complex, cross-functional programs for healthcare clients. Drive strategic initiatives, manage risks, and enhance stakeholder communication while delivering impactful results in a dy...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Deliver a visionary roadmap that integrates cloud analytics with smart traffic solutions, boosting emergency response efficiency and transit performance. Lead products that redefine smart-city signal...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $175K *

Transform product data governance and lifecycle management by leading cross-functional teams, ensuring compliance, and optimizing processes for efficient product development and manufacturing across t...

Chelmsford, MARemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Transform cloud operations by leading a team to ensure performance, reliability, and cost-efficiency across multi-cloud environments, while driving incident management and fostering collaboration with...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$73K - $130K *

Drive the acquisition and usability of clinical data to enhance healthcare outcomes. Collaborate with diverse teams to analyze data gaps, implement integrations, and optimize processes, ensuring timel...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Unlock customer potential and drive success by owning the post-sale journey for nonprofit accounts. Build relationships, enhance engagement, and optimize retention strategies to empower customers as a...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $122K *

Transform public infrastructure by leading engineering projects, managing budgets, and ensuring compliance. Collaborate with stakeholders to enhance transportation systems and utilities while providin...

Durham, NCRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$64K - $134K *

Drive success by managing key accounts, ensuring revenue growth through strategic upselling and relationship building. Collaborate with clients and internal teams to deliver exceptional service and ac...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $170K *

Unlock the potential of enterprise data architecture by designing secure, scalable solutions for employee data using Databricks. Collaborate with cross-functional teams to implement governance, compli...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Grow your career by managing strategic accounts, driving revenue, and fostering long-term relationships. Leverage expertise in solution selling and account management to deliver customer-centric strat...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of enterprise software by leading product strategy, design, and delivery for impactful applications supporting federal missions. Collaborate across multifunctional teams to ensure sec...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $195K *

Drive change management initiatives that enhance employee engagement and operational efficiency. Collaborate across teams to ensure successful adoption of technology and policy changes, while providin...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Champion superior client service by managing eDiscovery projects, coordinating teams, and strategizing solutions to meet client goals. Build strong relationships and ensure seamless communication betw...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $110K *

Accelerate operational excellence by managing key account performance, driving continuous improvement, and ensuring seamless service delivery. Collaborate cross-functionally to transform data into act...

Belleville, MIRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.