Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Champion the full sales cycle for top enterprise accounts, utilizing a consultative approach to solve complex challenges. Drive impactful relationships with stakeholders, and navigate lengthy processe...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Unlock your potential by leading customer discovery and product definition. Drive cross-functional collaboration to translate insights into actionable requirements, manage product backlogs, and delive...

Pennsylvania, USRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Unlock potential by leading product vision and strategy, driving customer insights to align with business goals. Collaborate across teams to deliver innovative solutions, ensuring impactful outcomes f...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $171K *

Join a team that's focused on driving financial optimization and transforming commercial strategies. Lead efforts in budget management, contract performance, and risk mitigation while collaborating ac...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$122K - $211K *

Join a dynamic team as a DevOps Engineer, enhancing cloud infrastructure and CI/CD pipelines. Collaborate with developers and cybersecurity experts to ensure reliable software delivery and operational...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $119K *

Reimagine your career by leading budget management for key divisions. You'll provide strategic guidance, enhance transparency, and ensure optimal resource use while collaborating with agency leaders t...

Olympia, WARemote

Reposted today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead complex, cross-functional marketing initiatives from planning to execution, driving accountability and collaboration across teams while enhancing project management processes and methodologies fo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $178K *

Lead the evolution of our CMS and AI web strategy, driving product vision and execution for public sector clients. Collaborate with cross-functional teams to deliver innovative, customer-focused solut...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$84K - $105K *

Drive project success by managing client relationships and leading implementation strategies. Collaborate with teams to assess needs, develop plans, and ensure timely delivery while navigating challen...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $105K *

Deliver exceptional client engagement by managing project success, assessing needs, and developing strategic plans. Lead cross-functional teams to ensure timely and budget-compliant implementations wh...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$60K - $125K *

Empower customer success by managing relationships and driving growth through strategic account management, ensuring satisfaction and advancing CloudWave as a trusted IT advisor in healthcare solution...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$174K - $224K *

Empower organizations by shaping data governance strategies that enhance security, compliance, and operational resilience. Collaborate with cross-functional teams to deliver impactful governance solut...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$142K - $210K *

Transform global payroll operations by leading a team to ensure compliance, accuracy, and efficiency across US and international payrolls while managing complex tax and pay issues...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Engage with clients to drive revenue growth by aligning technology with business goals. Build impactful relationships with key decision-makers and optimize product adoption while managing trust and co...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$160K - $200K *

Lead the charge in developing and scaling the product operating model, ensuring organizational effectiveness, agile execution, and strategic alignment. Collaborate across teams to foster a culture of...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's transforming eDiscovery by consulting with clients and leveraging Relativity. As a Project Manager, you'll coordinate solutions, manage documentation, and ensure client objectives a...

Overland Park, KSRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of business development by leading capture strategies and execution for high-value federal opportunities. Collaborate across teams to drive successful proposals and contract awards, e...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$158K - $208K *

Empower your career by leading innovative AI-driven product strategies. Collaborate with cross-functional teams to enhance user experiences and drive business outcomes through data-driven insights and...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive innovation by leading a skilled team to deliver AI and Agentforce solutions, balancing hands-on project work with mentorship. Elevate client success while fostering growth and collaboration with...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading AI product initiatives that enhance business performance. Collaborate with stakeholders to define and prioritize AI solutions, ensuring alignment with strategy and driving...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Staffing

$100K - $125K *

Innovate data-driven strategies to enhance customer success through performance tracking, attribution modeling, and actionable insights, ensuring optimal engagement and retention across digital touchp...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Partner with us to drive transformative healthcare solutions by managing key accounts, fostering relationships, and ensuring measurable outcomes. Your expertise will enhance provider partnerships and...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Inspire innovation as you lead a team in delivering AI-driven solutions. Balance hands-on project work with mentoring and guiding talented professionals while pushing the boundaries of technology to m...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Transform client relationships by driving engagement and optimizing healthcare outcomes through strategic planning, data analysis, and proactive issue resolution. Collaborate with internal teams to en...

RemoteRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Drive client success by managing relationships with small to medium accounts, leveraging data for insights, and identifying growth opportunities. Collaborate with internal teams to enhance service del...

Illinois, USRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.