Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$95K - $115K *

Shape your career by managing client relationships and driving AI solutions in the automotive sector. Leverage your expertise in conversational AI and marketing automation to enhance performance metri...

RemoteRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $135K *

Drive exceptional service delivery by managing a global IT support team, ensuring high-quality technical guidance and client satisfaction while fostering a culture of excellence and continuous improve...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$172K - $202K *

Join a dynamic team as a Senior Director Analyst, leveraging your expertise to guide senior IT executives in navigating digital workplace strategies. Deliver actionable insights that align technology...

Irving, TXRemote

3 days ago

  •   11 - 15 years exp.  •   Business Services

$125K - $150K *

Partner with us to drive innovative go-to-market strategies with top tech platforms, generating pipeline and enhancing collaboration between sales teams to accelerate revenue opportunities. Elevate yo...

Palo Alto, CARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$144K - $212K *

Drive strategic retention initiatives and lead a high-performing team to enhance partner success. Collaborate cross-functionally to optimize engagement and execute competitive strategies, ensuring val...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Drive your career with a pivotal role in shaping product strategy and delivery, enhancing member experiences in healthcare. Collaborate across teams to define problems, prioritize outcomes, and levera...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Join a team that's dedicated to enhancing application performance through expert Dynatrace monitoring. Collaborate with IT professionals to analyze, troubleshoot, and optimize application performance...

St. Louis, MORemote

2 weeks ago

  •   Less than 5 years exp.  •   Staffing

$210K - $230K *

Partner with us to drive customer success by leading complex technical engagements, ensuring alignment across teams, and delivering measurable impact for enterprise clients in the evolving AI security...

United StatesRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$132K - $188K *

Elevate your career by owning product strategy and execution for AI Gateway capabilities, ensuring seamless connectivity across the AI ecosystem while collaborating with cross-functional teams to driv...

RemoteRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of healthcare by driving customer success and engagement. As a key advisor, you'll enhance client relationships, advocate for their needs, and identify growth opportunities within a d...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Optimize user experience by managing Salesforce administration, enhancing platform functionality, and driving user adoption. Collaborate with teams to support business needs and ensure seamless integr...

Dallas, TXRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a team that's dedicated to operational excellence and employee development. As a Supervisor, you'll lead daily operations, manage performance, and ensure compliance while fostering a collaborativ...

Chesterfield, MORemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Transform Maven's go-to-market narrative by defining and evolving cohesive messaging that resonates with employers, clients, and members. Collaborate across teams to ensure strategic alignment and imp...

New York, NYRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $140K *

Transform data into actionable insights by collaborating with leadership to analyze, visualize, and communicate findings. Leverage expertise in business intelligence tools to enhance decision-making f...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $150K *

Empower your career by driving customer success for key enterprise accounts. Collaborate with diverse teams to enhance efficiency, safety, and sustainability in operations while mentoring peers and fo...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$124K - $207K *

Join a team that's transforming risk data into actionable insights. Lead analytics and decision support initiatives, manage delivery roadmaps, and enhance team capabilities to drive effective risk man...

Philadelphia, PARemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Elevate training effectiveness by leading multi-domain intelligence support for ARNG units. Collaborate on exercise design, execution, and assessment while providing expert guidance and developing tra...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Unlock potential by leading advanced training initiatives for Army National Guard units. Collaborate with commanders to enhance operational readiness through expert guidance in intelligence processes...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$158K *

Lead the charge in delivering impactful solutions for Veterans by managing a cross-functional agile team, driving product direction, and fostering collaboration across multiple stakeholders to enhance...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $220K *

Shape the future of healthcare real estate by leading a dynamic transaction management team. Oversee negotiations, staff development, and strategic planning to drive client success and enhance operati...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $150K *

Lead the charge in building a robust revenue engine for a new Home & Auto insurance unit. Design and implement CRM systems, optimize sales processes, and enhance data-driven decision-making to support...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $170K *

Elevate enterprise service reliability by leading Major Incident Management and supporting operational excellence across monitoring and incident response functions in a dynamic, 24x7 environment...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$131K - $203K *

Unlock potential by leading impactful customer advocacy programs that enhance relationships and amplify authentic customer voices. Collaborate across teams to create compelling stories and drive engag...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$74K - $115K *

Join a dynamic team to develop and support SQL-based ETL processes, ensuring data quality and integration performance across business applications. Collaborate with technical teams to enhance data exc...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $134K *

Shape the future of customer success by leading the deployment of IoT solutions for enterprise clients. Your role will bridge sales and strategy, ensuring clients maximize the value of their technolog...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.