Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
Senior Manager, Governance & Control (US)
$115K - $173K *
Oversee and lead a complex governance and control function, ensuring alignment with enterprise strategies. Manage talent development, operational direction, and strategic partnerships to enhance risk...
5 days ago
$80K - $86K *
Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...
Reposted 4 weeks ago
Sr. Workday Analyst, HR Systems
$110K - $130K *
Lead the charge in optimizing and configuring the Workday platform, enhancing HR operations through expert management of Core HCM, Absence, and Time Tracking. Collaborate cross-functionally to drive s...
1 week ago
Sr. Manager, Cloud Capacity Management
$174K - $235K *
Unlock potential by building and maintaining capacity forecasts to guide investment decisions. Collaborate across teams to ensure timely delivery and optimize resource allocation while mentoring peers...
1 week ago
$95K - $115K *
Drive successful public-sector construction projects by managing scope, schedule, and budget while fostering strong client relationships and ensuring quality delivery from inception to closeout...
6 days ago
$125K - $135K *
Join a team that's dedicated to overseeing personnel and operational execution across critical Navy training programs. Lead multidisciplinary teams, manage contracts, and ensure successful program del...
1 week ago
$64K - $120K *
Engage with clients to understand their business needs and risk management strategies. Drive revenue growth by coordinating coverage, servicing accounts, and ensuring high-quality client interactions...
6 days ago
$102K - $120K *
Lead high-impact proposal efforts globally, managing complex RFIs and RFPs. Drive collaboration, ensure quality, and optimize strategies for proposal submissions in a fast-paced, deadline-focused envi...
Reposted 2 weeks ago
Process Improvement Manager - Operations Excellence
$100K - $120K *
Transform your career by leading process improvement initiatives across a global operations team, focused on automation and project management to enhance overall efficiency and impact...
3 weeks ago
Senior Customer Success Operations Manager
$104K - $176K *
Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...
Reposted 3 weeks ago
Director Advisory Services Analytics Delivery and Data Engineering
$141K - $234K *
Lead the charge in healthcare performance improvement by overseeing project delivery, managing client relationships, and mentoring a team of Advisory consultants to ensure successful, high-quality out...
Reposted yesterday
Senior Director, Marketing Operations
$160K - $200K *
Lead the charge in optimizing top-of-funnel marketing operations, driving measurable pipeline growth through strategic planning, data governance, and team leadership. Collaborate with cross-functional...
4 days ago
Manager - Total Performance | WC, GL, AUTO and PD
$95K - $115K *
Unlock your potential by leading quality initiatives and training programs to enhance team performance and compliance. Collaborate with management to drive operational excellence and support colleague...
3 days ago
$125K - $150K *
Shape the future of business operations by defining and deploying strategic solutions. Lead cross-functional teams to enhance efficiency, establish success metrics, and foster an inclusive environment...
5 days ago
DIRECTOR OF MOBILE MAINTENANCE - REMOTE
$170K - $175K *
Drive the growth and operational excellence of a national mobile maintenance business, ensuring high-quality service delivery and effective team management across multiple markets while optimizing fin...
6 days ago
Lead Technical Account Manager
$110K - $130K *
Unlock potential by leading key customer relationships, ensuring success through expert technical support and problem resolution. Collaborate with teams to enhance customer satisfaction and retention...
3 weeks ago
Customer Success Management P17
$106K - $177K *
Engage with customers to quantify and communicate the value of software solutions. Collaborate with sales teams to develop business cases and conduct ROI analyses, driving customer retention and expan...
1 week ago
Senior Manager Digital Marketing
$102K - $161K *
Lead digital strategy and execution across B2C and B2B divisions, driving engagement and conversion. Oversee the digital ecosystem, ensuring alignment with marketing strategies and business growth obj...
Reposted 5 days ago
$90K - $115K *
Drive operational excellence by providing Tier 2 and Tier 3 support for identity, credential, and access management issues, ensuring seamless user experiences and effective resolution of complex chall...
1 week ago
Senior Implementation Project Manager
$110K - $130K *
Champion innovative solutions as a Senior Implementation Project Manager, leading complex software implementations and driving customer success through effective project management and collaboration a...
1 week ago
Change Management Manager-Financial Services Facility Construction Program
$110K - $130K *
Lead the development and execution of change management strategies to drive successful organizational transformation initiatives across multiple construction projects, ensuring stakeholder engagement...
6 days ago
$110K - $130K *
Empower project success by managing financial coordination, stakeholder relationships, and full-lifecycle oversight. Drive effective communication and risk management while adapting to changing priori...
2 weeks ago
Sr. Program Manager - Seller Experience (Remote)
$160K - $175K *
Lead transformative initiatives to enhance seller experiences, streamline processes, and drive measurable productivity gains. Collaborate cross-functionally to implement effective solutions that empow...
4 days ago
Sr. Customer Experience Manager (CA)
$100K - $112K *
Unlock customer insights by leading transformative research initiatives. Collaborate with diverse stakeholders to enhance end-to-end customer experiences, ensuring data-driven decisions that align wit...
3 weeks ago
Product Manager - CRM & Customer Engagement Solutions
$110K - $130K *
Advance customer engagement in banking by executing product strategies and managing CRM solutions. Collaborate with cross-functional teams to enhance customer relationships and drive measurable value...
1 week ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.