Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$149K - $248K *

Champion client engagement and operational excellence by managing consulting teams, driving quality standards, and fostering relationships within Military Health Systems. Lead new business development...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K *

Engage customers throughout their journey, driving adoption, retention, and growth. Own relationships, monitor health, and collaborate cross-functionally to ensure success and value from the platform...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$103K - $197K *

Champion IT change governance by coordinating complex software releases, assessing risks, and ensuring deployment readiness across teams. Drive improvements in change processes while maintaining produ...

San Antonio, TXRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the transformation of healthcare IT by managing ServiceNow projects, enhancing workflows, and ensuring seamless integration. Collaborate with cross-functional teams to deliver innovative solution...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$139K - $174K *

Unlock your potential by leading a dynamic database operations team. With over a decade of experience, guide strategic database infrastructure initiatives, ensure system reliability, and foster a cult...

Raleigh, NCRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$85K - $95K *

Join a team that's dedicated to enhancing product learning experiences for credit unions and MAP employees. You'll design, develop, and deliver engaging training that empowers users to confidently ado...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Take ownership of client relationships by managing inquiries, ensuring invoicing accuracy, and driving client success through proactive engagement and support. Collaborate with internal teams to enhan...

Clermont, FLRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K *

Lead the charge in building and scaling AI Data Operations, transforming emerging opportunities into commercially viable solutions. Drive strategy, partnerships, and operational excellence to support...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead and innovate IT Controls and AI Resiliency projects, ensuring effective management and delivery within scope, budget, and schedule while collaborating with cross-functional teams to meet business...

Ohio, USRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$69K - $101K *

Join us to enhance member health outcomes through holistic care management, collaborating with multidisciplinary teams to support individuals with complex needs. Utilize assessments and interventions...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $140K *

Lead the charge in driving revenue growth and client retention by managing strategic relationships and optimizing transportation solutions for a diverse portfolio of enterprise clients. Your expertise...

Chicago, ILRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$85K - $115K *

Lead the charge in driving product adoption and optimizing customer success through hands-on technical guidance, ensuring clients maximize value from their SaaS solutions while managing complex accoun...

CanadaRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$154K - $200K *

Drive client relationships with health systems nationwide, leveraging expertise in patient access to enhance partnerships and unlock value. Engage with executives for deep-rooted collaboration, foster...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Unlock potential by managing ISV programs and driving technical content development. Collaborate across teams to deliver impactful marketing assets, ensuring alignment and timely execution in a fast-p...

Hillsboro, ORRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Staffing

$87K - $162K *

Lead and execute complex Oracle EBS upgrades from planning to delivery, ensuring alignment across teams. Manage scope, budgets, and risks within enterprise environments to drive successful project out...

Pittsburgh, PARemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Technical Services

$109K - $165K *

Drive exceptional service delivery by leading a skilled team of Implementation Consultants, ensuring successful deployment and adoption of connected operations solutions for enterprise clients while p...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Help us drive growth by managing key accounts and generating new business opportunities. Leverage your consultative sales skills to build relationships and deliver tailored solutions for enterprise cl...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $134K *

Lead the charge in managing large-scale Data Center projects, coordinating cross-functional teams to ensure timely delivery and adherence to budget. Drive innovative AI implementations while overseein...

RemoteRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$167K - $188K *

Unlock potential by leading a complex portfolio of services projects, driving customer value and business outcomes. Collaborate with cross-functional teams to establish priorities, manage dependencies...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Drive your career forward as a Program Manager, leading teams to achieve growth and client success through effective project management and communication. Shape strategic visions and foster strong sta...

Owings Mills, MDRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading complex IT task orders, ensuring timely implementation of technical solutions while collaborating with government officials and managing project teams effectively...

Fort Belvoir, VARemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $132K *

Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join a team that's redefining financial advisory through innovative AI solutions. As a Project Manager, you'll lead complex implementations, enhance client engagement, and collaborate on cutting-edge...

Toronto, ONRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $180K *

Lead the charge in delivering complex projects with clarity and control. Drive client success through effective management of scope, budget, and timelines while fostering collaboration across diverse...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $138K *

Manage complex data center deployment projects, ensuring timely delivery and alignment among stakeholders. Oversee planning, execution, and closeout while maintaining budget and risk controls in fast...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.