Service Delivery Manager Jobs in Durham, NC

Champion a robust implementation framework, ensuring consistency and accountability across diverse customer segments. Drive process improvements, enhance reporting, and refine methodologies while fost...

Drive implementations by owning delivery methodologies, tooling, and frameworks for enterprise customers. Lead risk management, health reporting, and escalation frameworks to ensure a seamless executi...

Elevate operational success at a national level by leading a large IT support team, ensuring compliance with federal standards and delivering exceptional service to multiple clients while fostering a...

Empower a diverse team of Support Specialists by driving excellence in service delivery, enhancing operational efficiency, and fostering a collaborative culture that prioritizes customer satisfaction...

Transform your career by leading renewal strategies and driving revenue growth in this dynamic role. Collaborate across teams to enhance client success, mitigate risks, and optimize contract negotiati...

Take ownership of project success by defining objectives, driving innovation, and enhancing client relationships while collaborating closely with stakeholders to ensure efficient delivery and mitigate...

Engage in the dynamic BIM process, overseeing MEP engineers on diverse projects. Lead model creation, coordinate teamwork, and ensure standards adherence while actively contributing to a high-function...

Pioneer client success through effective adoption of Workforce Engagement Management solutions, fostering impactful relationships, structured programs, and expert guidance to drive measurable operatio...

Join a team that's committed to enhancing operational efficiency and driving performance. Oversee strategic initiatives, manage internal and external partnerships, and foster employee engagement to ac...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Lead and manage Agile software engineering teams to innovate and deliver high-quality solutions, driving adoption of AI technologies while ensuring alignment with business goals and best practices in...

Oversee complex product development initiatives, leading cross-functional teams to ensure timely delivery and alignment with market needs, while managing budgets and expectations for successful outcom...

Shape product strategy for an Inventory Management System that enhances grocery operations. Collaborate with teams to deliver intuitive solutions, ensuring customer needs drive priorities and developm...

Lead the charge in transforming supply chain visibility for enterprises by orchestrating complex implementations, ensuring clients derive maximum value through expert consultation and project manageme...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Optimize service desk performance by leading a hybrid team of humans and AI agents, ensuring operational excellence through effective management and innovative automation strategies...

Lead high-impact platform initiatives, bridging engineering, security, and compliance. Drive execution with precision in modern infrastructure operations, ensuring timely delivery while managing compl...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Unlock potential by leading complex program management for high-speed data communications, ensuring excellence in delivery and customer satisfaction while fostering strong relationships and continuous...

Help us transform aviation operations by leading stakeholder engagement and change management initiatives. Leverage your aviation expertise to ensure operational alignment and enhance readiness across...

Join a team that's dedicated to leading deployment excellence in healthcare technology. Drive strategic initiatives while overseeing a talented group, ensuring exceptional support and optimized proces...

Transform customer service solutions by leading strategic evaluations and implementations. Collaborate with teams to enhance client experiences while optimizing technology capabilities and driving cus...