Service Delivery Manager Jobs in Bethesda, MD

Manage the Universal IT Customer Support task area, driving service delivery and aligning with departmental goals. Lead a technical team to support a global user base, ensuring effective IT solutions...

Drive operational excellence by overseeing facility management across multiple sites, ensuring compliance, safety, and sustainability while leading budget planning, vendor relations, and team leadersh...

Join a dynamic team to oversee and deliver complex IT solutions for a federal program, managing diverse teams and ensuring compliance with government requirements. Drive innovation and excellence in a...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Join a team that’s dedicated to shaping emergency management initiatives through effective program oversight, ensuring project success and operational excellence while enhancing client relationships a...

Lead the charge in developing innovative Digital Workplace solutions. Collaborate with cross-functional teams to enhance employee experiences and drive transformation using Microsoft technologies. Sha...

Champion customer success by driving utilization of solutions, reducing risks, and fostering long-term relationships. Collaborate with internal teams to ensure customer satisfaction and identify growt...

Manage complex technical programs from concept to launch, aligning engineering, product, and business teams. Drive communication, mitigate risks, and ensure project success across cross-functional eff...

Champion customer success by leading cross-functional teams to optimize product delivery, manage UAS programs, and enhance relationships with US Government stakeholders to ensure client satisfaction a...

Drive project success by managing complex IT operations and delivering high-quality solutions. Collaborate with government representatives to oversee application development programs, ensuring complia...

Unlock business potential by providing executive-level architectural leadership and strategic consulting on ServiceNow solutions, aligning client goals with technology for optimal outcomes. Cultivate...

Lead the development of a Customer Success organization to enhance retention, expansion revenue, and overall customer health while collaborating across departments to improve outcomes strategically...

Unlock seamless deployment across our infrastructure. Collaborate on optimizing Continuous Delivery systems and drive excellence in software release processes to enhance reliability and efficiency for...

Accelerate progress at client engagements by leading a team of consultants and providing expert Workday Financials guidance, ensuring successful implementations and driving client success through inno...

Join a team that empowers retention strategies at a global scale, overseeing subscriber P&L and leveraging AI-driven insights to maximize NRR, loyalty, and lifecycle experiences, shaping a generationa...

Lead the charge in managing client relationships to drive growth and retention. Oversee activation, adoption, and upselling strategies, ensuring alignment with client goals while resolving issues that...

Explore new product opportunities while leading strategy and execution for innovative tax solutions. You'll enhance user experiences, ensure compliance, and drive core enhancements for a critical soft...

Lead the charge in delivering innovative PeopleSoft solutions by managing cross-functional teams, driving project success, and cultivating strong customer relationships to enhance satisfaction and bus...

Join a team that's driving strategic integration of program capabilities. Utilize your technical and programmatic expertise to enhance organizational operations and support critical missions across di...

Lead the charge in optimizing supplier performance and risk management. Collaborate with purchasing and quality teams to ensure on-time delivery, improve supplier readiness, and drive continuous impro...

Tackle supplier performance improvement by managing supplier relations, assessments, and monitoring. Drive quality delivery, support supplier development, and communicate performance metrics to stakeh...

Accelerate progress at a dynamic enterprise by owning the Quote-to-Cash transformation, essential for modernizing revenue processes. Lead complex initiatives, engage stakeholders, and ensure measurabl...

Manage project execution and client relationships, ensuring timely delivery and adherence to budget. Oversee team productivity and enhance operational strategies to drive project success and quality i...

Lead the charge in enterprise infrastructure innovation, delivering scalable solutions in storage, virtualization, and hybrid cloud environments. Drive operational excellence and strategic partnership...

Lead the charge in managing large-scale federal programs, ensuring deliverables meet contract requirements while fostering a high-performing team environment focused on operational excellence and stra...