Director, Workforce Management Jobs in Toronto, ON

Champion workforce management excellence by leading a dynamic team to optimize staffing, forecast demands, and enhance operational efficiency in a fast-paced contact center environment...

Lead the contact center's workforce planning, ensuring optimal staffing and performance while partnering across functions to drive data-informed decisions and enhance client experiences through strate...

Join our dynamic team to shape Workforce Management strategies that enhance customer service operations. You'll drive forecasting, capacity planning, and vendor partnerships, significantly impacting s...

Elevate workforce management capabilities in a dynamic customer service environment. Own forecasting, capacity planning, and headcount modeling to optimize staffing across multiple channels while supp...

Shape the future of investment operations by leading transformative initiatives that enhance performance, align stakeholders, and drive measurable enterprise value through strategic change management...

Join a team that's building a robust Support Operations function to enhance customer experience, overseeing a dedicated team while implementing effective processes and technologies to ensure seamless...

Lead end-to-end Dayforce WFM implementations, delivering high-quality configurations and building strong client relationships. Manage multiple engagements while optimizing time and resources to achiev...

Lead the charge in optimizing Dayforce WFM implementations, guiding clients through all phases while fostering trust, delivering top-notch solutions, and enhancing expertise across the product suite w...

Accelerate your success as you lead global IT project management initiatives, establishing standards and governance for diverse portfolios, and driving operational excellence throughout the organizati...

Elevate business strategy by advising leaders and executing complex plans, driving innovation through collaborative research and compelling presentations to influence executive decisions and foster gr...

Transform change management practices to enhance outcomes for Wealth initiatives. Collaborate across departments, chair governance forums, and oversee complex change drivers to ensure stakeholder enga...

Lead integrated program delivery and execution, ensuring alignment across all workstreams while overseeing planning, stakeholder coordination, and high-quality project management throughout the lifecy...

Drive enterprise AI transformation by managing customer relationships, guiding leaders through adoption, and ensuring successful product deployment with a focus on measurable business outcomes...

Champion the future of work by reengineering workflows and processes to optimize human and AI collaboration, driving innovative solutions to enhance efficiency and effectiveness across the organizatio...

Join a team that's revolutionizing Workday solutions by leveraging your expertise in HCM and Security. You will support clients post-go-live, ensure strategic delivery, and enhance the practice throug...

Unlock potential by leading HR strategy and initiatives, enhancing organizational culture, and ensuring compliance. Collaborate closely with leadership while managing talent development and employee r...

Join a team that's dedicated to delivering high-quality resident care by providing clinical leadership and operational excellence. Engage with interdisciplinary teams and ensure compliance while foste...

Unlock potential by leading our compensation programs across North America. Dive into strategy and execution as you partner with leaders, design effective programs, and drive compliance while enhancin...

Join our team to lead nursing operations, ensuring compliance and quality care for residents. Inspire and empower nursing staff while monitoring health care services in alignment with legislation and...

Lead project teams and manage all aspects of project life cycle to ensure timely, budget-compliant delivery while maintaining quality and data integrity. Drive communication and change management thro...

Drive strategic initiatives by collaborating with senior leaders to shape corporate vision and planning, enabling sustainable growth and informed decision-making across the organization. Lead high-imp...

Lead transformative projects in a dynamic environment, ensuring effective delivery from planning to execution. Collaborate with cross-functional teams to manage budgets, schedules, and risks while dri...

Advance organizational effectiveness by leading talent management and development initiatives. Empower workforce capabilities, leveraging data and AI to enhance leadership and employee experiences, wh...

Lead the strategy and evolution of enterprise business applications, ensuring reliability and alignment with business priorities while driving modernization and AI adoption across various functions...

Develop and execute an effective sales strategy to meet or exceed established revenue targets for accounts ($500K–$3M); drive new business growth within the assigned territory, acting as a senior sale...