Customer Service Manager Jobs in Boston, MA

Champion community engagement and operational excellence as you oversee superior customer service operations. Drive sales, foster team development, and ensure compliance—all while inspiring a diverse...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Join a team that supports customer relationships, enhances service quality, and drives compliance and diversity recruiting success, ensuring clients maximize their AJE experience through effective com...

Optimize transportation operations by managing freight movement, enhancing efficiency, and building strong carrier relationships. Lead daily logistics activities to ensure timely deliveries and except...

Join us in leading a team dedicated to customer success, enhancing operational excellence, and fostering strategic partnerships to deliver innovative solutions that support our valued customers and dr...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Manage resources and logistics for on-site services and maintenance, ensuring timely resolution of customer needs while overseeing maintenance facilities and engineering. Utilize operational judgment...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

Join a dynamic team overseeing automotive operations with a focus on customer satisfaction, team leadership, and financial performance. Foster a collaborative environment while ensuring safety, effici...

Oversee daily operations and drive store performance, fostering a thriving culture and ensuring customer satisfaction. Cultivate team growth and manage financials to achieve profitable results in a dy...

Lead the charge in optimizing Customer Service operations across multiple locations. Drive performance and strategy while ensuring a seamless, high-quality experience for customers through effective t...

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

Drive exceptional customer interactions while overseeing service dispatch. Cultivate a results-oriented environment, leveraging your sales and customer service expertise to elevate performance and enh...

Empower strategic growth by managing a portfolio of enterprise customers, driving automation success, and ensuring alignment with their business outcomes through executive engagement and proactive acc...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Contribute to a dynamic sales environment by managing a team, enhancing customer relationships, and driving dealership success through effective training and sales strategies. Foster collaboration and...

Join a dynamic team to lead a high-performing used vehicle department, driving sales growth and maximizing profitability while ensuring an outstanding customer experience and developing a motivated sa...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Lead the charge in enhancing customer experience by managing training, staffing, and safety initiatives. Drive operational efficiency and ensure compliance while supporting and motivating a diverse te...