In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Customer Relations Operations Manager
$97K - $127K *
Join us to lead Medicaid customer relations operations, overseeing call centers and mailroom functions while ensuring top-tier service delivery for recipients, providers, and stakeholders across the a...
3 weeks ago
Customer Care Manager -- Service
$71K - $107K *
Transform customer care by leading a team that ensures exceptional service delivery, operational efficiency, and continuous improvement within a dynamic call center environment...
5 days ago
Customer Care Manager -- Service
$71K - $107K *
Partner with us to lead and enhance the Customer Care operation, ensuring exceptional service for residential solar customers through effective team management, performance improvement, and customer s...
5 days ago
Customer Service Department Manager
$85K - $100K *
Engage teams to deliver outstanding customer service while optimizing processes. Lead a high-performing department by training team leads, managing daily operations, and resolving escalated issues to...
Today
Customer Service Department Manager
$85K - $100K *
Champion a high-performing customer service team by coaching leads, managing daily operations, and implementing efficiency improvements while resolving escalated customer issues to ensure outstanding...
Today
Customer Service Department Manager
$85K - $100K *
Unlock potential by leading a dynamic Customer Service team to enhance client satisfaction and ensure exceptional service delivery while fostering an engaging and efficient work environment...
Today
Customer Service Department Manager
$85K - $100K *
Drive customer service excellence by managing team performance, enhancing procedures, and resolving complex issues promptly, ultimately ensuring a high-quality experience across all service department...
Today
Customer Service Department Manager
$85K - $100K *
Accelerate progress at the forefront of customer service management. Lead teams, enhance efficiency, and cultivate a culture of excellence while resolving customer issues and implementing strategic im...
Today
Customer Service Department Manager
$85K - $100K *
Manage daily customer service operations while training and developing a high-performing team. Collaborate on efficiency improvements and resolve escalated issues, fostering a positive environment for...
4 weeks ago
Customer Service Department Manager
$85K - $100K *
Lead the charge in shaping a high-performing customer service team, enhancing operations, resolving escalated issues, and driving efficiency improvements. Collaborate to foster a positive environment...
4 weeks ago
Contact Center Operations Manager
$80K - $95K *
Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...
3 days ago
$90K - $125K *
Elevate customer operations by leading strategic initiatives to enhance service delivery, improve experiences, and foster employee engagement while driving continuous improvement and team development...
1 week ago
Associate Director of Business Development
$100K *
Champion client success by leading a high-performing team to drive retention, growth, and strategic partnerships. Spearhead proactive account management and revenue outcomes in a collaborative environ...
Reposted 3 weeks ago
Manager I, Customer Success Manager
$134K - $173K *
Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...
Today
$95K - $115K *
Join a team that's focused on transforming customer service excellence while managing operations for a $900M order portfolio. Lead and develop a high-performing Customer Care team, drive continuous im...
5 days ago
Customer Service Manager - Aerospace
$112K - $130K *
Transform customer satisfaction through effective team leadership, managing relationships, and ensuring compliance with contract obligations while driving performance improvements and operational exce...
Today
$80K - $150K *
Join a dynamic team to manage and grow residential and commercial accounts. Ensure client satisfaction and service excellence while driving revenue through upselling and enhancing property value, usin...
2 weeks ago
$80K - $150K *
Engage in account management to enhance client satisfaction and drive growth through strategic upselling and service excellence. Build lasting relationships while overseeing a diverse portfolio in a d...
2 weeks ago
$80K - $150K *
Empower client success by managing diverse accounts, driving growth through excellence in service, and fostering long-lasting relationships while identifying enhancement opportunities to maximize valu...
3 weeks ago
Customer Service Department Manager - Bilingual
$85K - $100K *
Unlock potential by leading a dynamic customer service team, fostering excellence, and enhancing operational efficiency. Manage daily activities and address challenges to create a thriving environment...
Today
$82K - $111K *
Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...
3 weeks ago
Sr Services Manager-Steam Turbine CSM
$119K - $199K *
Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...
Reposted 2 days ago
$90K - $110K *
Drive exceptional client service as you manage high-net-worth relationships, ensuring top-notch support and seamless onboarding while collaborating with teams to enhance client satisfaction and operat...
Reposted 1 week ago
Call Center Operations Manager
$75K - $95K *
Pioneer operational excellence in a dynamic contact center, ensuring top-notch service delivery and performance. Drive collaboration across teams to meet and exceed performance metrics while maintaini...
1 month ago
$95K - $110K *
Lead the charge in managing high-volume call center operations, ensuring excellent customer service and revenue growth, while fostering strong team leadership and collaboration with key departments to...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.