Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.
Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.
Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.
Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.
Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.
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Champion innovative solutions as a System Engineer, driving client success through technology implementation and project management. Collaborate with teams to deliver projects on time and enhance clie...
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Join us to design and develop secure backend services and APIs that enhance platform capabilities, drive enterprise adoption, and support innovative solutions leveraging AI and modern architecture...
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Transform your career by owning AWS cloud operations, enhancing reliability, performance, and cost efficiency. Collaborate with cross-functional teams to ensure seamless service delivery and operation...
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Senior Specialist Support Engineer
$95K - $115K *
Drive advanced support for traffic signal controller systems, ensuring reliable performance through troubleshooting and integration. Collaborate with teams to resolve issues and enhance operational ef...
2 weeks ago
$150K - $180K *
Shape the future of AI engineering by leading technical outcomes, architecting production systems, and mentoring teams. Collaborate with stakeholders to drive innovation and ensure operational excelle...
3 days ago
$131K - $222K *
Shape the future of logistics by developing intelligent planning platforms that optimize freight movement. Collaborate with cross-functional teams to create scalable solutions that enhance supply chai...
4 days ago
Senior Engineer Site Reliability - Data Operations
$105K - $149K *
Transform production reliability by enhancing cloud-based data platforms and pipelines. Collaborate with cross-functional teams to improve operational efficiency, incident response, and observability...
Reposted today
Software Engineer, Platform Access (L2)
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Optimize multi-cloud access control and security tools. Collaborate with teams to design and implement automated solutions, ensuring secure developer workflows across AWS, Azure, and GCP while enhanci...
2 weeks ago
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Staff DevOps Engineer, Developer Experience (DevEx)
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Join our team to drive the technical direction of our Internal Developer Platform, enhancing workflows and tooling for engineering teams. You'll lead multi-quarter strategies, ensuring reliable delive...
3 weeks ago
Software Engineer I - LLM Observability
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Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...
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Transform operations by leading critical mechanical systems in AI data centers. Drive technical readiness, oversee audits, and enhance cooling infrastructure to meet rigorous demands while mentoring u...
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Application Packaging Engineer
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Deliver reliable application packaging solutions for a large federal IT environment. Collaborate with stakeholders to gather requirements and ensure seamless deployment across thousands of endpoints...
Today
Sr. DevOps Engineer - Federal Customer
$125K - $150K *
Take ownership of next-generation IT infrastructure innovation. Collaborate with a diverse team to design, deploy, and secure tools that enhance operational capabilities using leading technologies in...
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Join a team that's redefining compliance and communications by developing scalable, cloud-native systems. You'll design impactful features, optimize performance, and mentor others while navigating com...
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Sr. Engineer, Project Engineering
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Partner with us to design and implement secure, scalable network solutions. Leverage your expertise in networking technologies to enhance performance and reliability while collaborating with cross-fun...
1 week ago
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Drive your career with a hands-on role that bridges technical deployment, integration, and customer engagement. Collaborate with teams to deliver tailored solutions, troubleshoot complex issues, and e...
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Member of Technical Staff - Infrastructure
$125K - $150K *
Drive the reliability and scalability of cloud infrastructure across multiple deployment models, ensuring performance and incident response ownership while collaborating with a senior engineering team...
4 weeks ago
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Shape the future of technology as a senior technical leader, driving complex initiatives and mentoring engineers. Collaborate with cross-functional teams to deliver scalable, secure cloud-native solut...
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$171K - $248K *
Elevate fan support through innovative technology and collaborative leadership. As a technical manager, drive the vision and execution for a best-in-class support experience, empowering your team to e...
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Analyst II, Production Support
$61K - $105K *
Support critical applications by monitoring performance, troubleshooting issues, and collaborating with teams to ensure stability and reliability. Drive operational excellence through effective incide...
Reposted today
Senior Director, Field Enablement
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Empower customer-facing teams as you design and scale a global enablement strategy that enhances sales productivity and supports our expanding product portfolio. Drive excellence and leverage insights...
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Senior Engineer Workforce Management
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Lead the charge in designing and optimizing scalable Workforce Management processes and tools, enhancing operational efficiency and planning accuracy across global Customer Excellence teams...
2 days ago
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Elevate your career by designing and maintaining advanced IT infrastructure platforms, ensuring reliability and security. Collaborate with teams to optimize solutions, automate processes, and enhance...
Reposted 2 weeks ago
$120K - $145K *
Transform order management processes by leading cross-functional teams in large-scale commerce projects. Drive system design and integration across regions, ensuring seamless order lifecycle and fulfi...
2 weeks ago
What does a Production Support Engineer do?
A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.
What skills are commonly required for Production Support Engineer jobs?
Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.
Are Production Support Engineers responsible for on-call support?
Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.
What career paths can follow a Production Support Engineer role?
Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.
Where can I find Production Support Engineer jobs paying $100,000 or more?
Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.