Production Support Engineer Jobs

Explore Production Support Engineer jobs with organizations seeking professionals to keep business-critical applications and systems reliable, secure, and available. Ladders features vetted professional opportunities paying $100,000 or more, helping experienced engineers find roles that match their technical expertise and career goals.

What Does a Production Support Engineer Do?

Production Support Engineers help maintain live software and infrastructure. They monitor services, investigate incidents, troubleshoot application and system issues, and coordinate fixes with development, operations, and other technical teams. Depending on the organization, the role may include on-call support, root-cause analysis, release assistance, automation, and efforts to improve system performance and resilience.

Skills and Experience Employers Seek

Common qualifications include experience supporting production environments, strong troubleshooting and communication skills, and familiarity with operating systems, databases, cloud platforms, monitoring tools, and scripting. Employers may also value knowledge of incident management, IT service management, DevOps practices, networking, and software development workflows. Requirements vary by company, industry, and level of responsibility.

Production Support Engineer Career Opportunities

Production Support Engineers work across industries that depend on reliable technology, including financial services, healthcare, e-commerce, and enterprise software. Career paths can lead to senior support engineering, site reliability engineering, DevOps, systems engineering, or technical leadership roles. Browse current openings to compare responsibilities, technologies, and compensation.

Find Production Support Engineer Jobs on Ladders

Use Ladders to explore vetted professional jobs with salaries of $100,000 or more. Review openings, identify roles that fit your background, and take the next step toward a production support engineering opportunity.

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$166K - $238K *

Transform high-volume DNS resolver systems as a key engineer, driving exceptional performance in mission-critical environments. Collaborate with teams to develop services on AWS and OpenStack, ensurin...

Boxborough, MARemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$200K - $300K *

Pioneer partner success by leading technical enablement for contact center solutions. Drive onboarding, co-selling support, and strategic architecture using Zendesk and AWS technologies to empower par...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $114K *

Unlock potential by applying technical expertise to solve complex problems, collaborating across teams, and developing event-driven applications. Engage in project work that enhances system efficiency...

Ohio, USRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Champion our AppSec program by operating scanning tools, triaging vulnerabilities, and collaborating with engineering teams to enhance security practices and ensure compliance throughout the SDLC...

CanadaRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Grow expertise in advanced BAS applications while mentoring peers, troubleshooting complex systems, and supporting projects throughout their lifecycle to drive success and foster innovation in buildin...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $153K *

Join a team that's dedicated to enhancing healthcare quality through innovative testing strategies. Collaborate with cross-functional teams to ensure robust, user-centered products while mentoring jun...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Elevate product innovation by leading cross-functional teams to develop AI tools and workflows. Drive project momentum through hands-on prototyping and clear communication, ensuring alignment between...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $270K *

Join a team pioneering AI/ML platform engineering, enhancing scalable infrastructure to empower scientific innovation. Shape the future of distributed systems and MLOps, collaborating across teams to...

United StatesRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $235K *

Innovate security architecture and engineering solutions to enhance our brokerage platform. Lead complex initiatives, mentor engineers, and ensure compliance while securing AWS, Kubernetes, and corpor...

RemoteRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$159K - $235K *

Innovate detection capabilities by developing robust solutions to enhance security across corporate and marketplace environments. Collaborate with cross-functional teams to revolutionize threat detect...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $114K *

Innovate by designing scalable deployment pipelines and enhancing continuous delivery practices. Collaborate with teams to deliver secure, reliable DevOps solutions across multiple environments, ensur...

Dallas, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Champion innovative AI solutions by integrating and deploying cutting-edge applications. Collaborate with teams to enhance customer experiences and drive value through advanced technology in a dynamic...

Dallas, TXRemote

Reposted today

  •   5 - 7 years exp.  •   Staffing

$95K - $115K *

Support pre-sales efforts by delivering technical training and customer support for photovoltaic systems. Leverage your expertise in system design and regulatory codes to facilitate successful solar a...

San Francisco, CARemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Drive innovation by deploying and troubleshooting advanced IP networks in diverse environments. Collaborate with teams to integrate cutting-edge security technologies while ensuring seamless connectiv...

Devault, PARemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $135K *

Architect a unified operational dashboard connecting diverse alert systems to streamline monitoring and enhance triage efficiency, ensuring critical alerts are prioritized and effectively routed...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$104K - $166K *

Champion cloud reliability by designing Python-based AWS solutions and engineering tools. Leverage Infrastructure-as-Code with Terraform to enhance platform reliability and automate processes across t...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$224K - $308K *

Transform the MSSP partner landscape by driving adoption, building relationships, and integrating cutting-edge solutions. Collaborate with partners to enhance technical offerings and ensure success ac...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$138K - $165K *

Shape the future of AI products by leading strategy, vision, and execution. Drive innovation through collaboration and influence, ensuring exceptional value and responsible practices across diverse bu...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$138K - $165K *

Drive the end-to-end lifecycle of innovative AI-powered products, shaping strategy and vision while collaborating cross-functionally to deliver exceptional business and customer value through effectiv...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Drive impactful data analysis and risk management for global clinical trials, interpreting complex data to identify trends and risks. Lead cross-functional teams in enhancing study quality and patient...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Staffing

$150K - $200K *

Unlock potential by driving enterprise agent solutions with Microsoft technologies. Collaborate on agent governance, lifecycle management, and secure operations, while translating designs into product...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $120K *

Join a team that's dedicated to enhancing cyber security infrastructure. As a Security Engineer I, you'll administer security services, conduct audits, and collaborate with analysts to protect against...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Lead the charge in driving customer success and product adoption by managing a team of Scale and Optimize Engineers. Foster innovation, enhance customer relationships, and ensure operational excellenc...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive product strategy and modernization for merchant onboarding solutions, collaborating with cross-functional teams to enhance risk management capabilities and ensure market-leading standards in a d...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Production Support Engineer do?question toggle

    A Production Support Engineer helps keep live applications and systems running reliably. Typical responsibilities include monitoring services, responding to incidents, diagnosing issues, coordinating resolutions, and analyzing root causes.

  • What skills are commonly required for Production Support Engineer jobs?question toggle

    Employers commonly seek production troubleshooting experience, clear communication, and familiarity with technologies such as operating systems, databases, cloud services, monitoring tools, and scripting. Specific requirements depend on the role.

  • Are Production Support Engineers responsible for on-call support?question toggle

    Some positions include on-call rotations or after-hours incident response, while others follow standard business hours. Check each job description for schedule and support expectations.

  • What career paths can follow a Production Support Engineer role?question toggle

    Potential paths include senior production support, site reliability engineering, DevOps, systems engineering, and technical leadership, depending on your interests and experience.

  • Where can I find Production Support Engineer jobs paying $100,000 or more?question toggle

    Ladders features vetted professional job opportunities paying $100,000 or more. Browse current listings to find Production Support Engineer roles and review their responsibilities and requirements.